Reviews of Beach Club Palm Cove

Good communication from host, all relevant information was provided to us well ahead of time. Made our stay with young kids so easy. Accommodated our request for two portacots, provided plenty of essential baby items (change mate, toilet seat, high chair etc). Nicole was so kind, she even gave us some treats for the kids to eat / drink. Nicole even left some basic fridge / pantry items for us to enjoy. Nicole was even so kind as to let us check out a bit later.

Nothing. It was perfect.

Nicole was so easy to communicate, she is exceptionally friendly and her apartment has everything you need for a comfortable stay - as well as few surprise extras like wine, beer, and snacks, which made it so welcoming.

Nothing. No complaints - everything was great and we couldn't have asked for a better place to stay.

Perfect location looking over the pool. Well appointed with all the necessary comforts needed on a holiday. Had some fun pool toys for our daughter to use Outdoor spa bath was fab

Nothing

Well stocked apartment with all essentials and conveniences covered. Beautiful facilities, perfect for families.

Nicole. the owner met us onsite to hand over the keys, she also had a welcome parcel for us, which was very kind and unexpected. Thank you, Nicole, the apartment had all the necessary requirements for a lovely stay.

Everything it was a great place

Nicole was a great host. Apartment was beautiful with views over looking the pool. We had everything we would need a more provided. Would definitely stay here again!

Beautiful apartment, very comfortable and clean and everything that was needed was there. Excellent location, and a wonderful place to stay.

Nil

Our apartment was absolutely gorgeous - spacious , with full amenities and excellent location. Our hostess went out of her way to make sure all our needs were met. It was a superb stay.

The facilities at the beach club are fantastic. The host in Nicole and Marcus are very generous and give lots of toys and extra food bits to enjoy, not needed but appreciated. The room is spotless and the cleaning is immaculate. Rooms are kept to a good standard. Nice view of the pool from the balcony. Fantastic spot for young children or children that love pools. Resort is a great place to unwind and even play games if rainy (like it was for us) they have got many family friendly games in drawers etc. Lots of towels and linen. Lots of amenities tonight of by the hosts Overall I would stay at the resort again but room for improvement

The check in was a bit of the mess. Communication was lacking, led us to sit in a car with 2 kids outside the hotel for 40 mins waiting for hosts to bring us keys down. Would have preferred to have just been told room isn't ready, even though it was after check in time. Could have gone to the beach or something instead of sitting in car with kids getting wild Wifi in the room is pretty patchy and goes off and on quite often. Again communication was lacking in terms of the pool bar was closed for the first 2 days of 4 in our stay....it's a pretty massive feature of the hotel so to not have been told it's closed prior was a bit unfortunate, nothing they could do but would have been nice to know so your not let down etc New pillows would be nice as they were lumpy but that's personal preference

Nicole made everything so easy and was communicating with me regularly about collecting the keys or any questions I have. This was hands down the most amazing stay and experience - all thanks to Nicole. She took the time and effort to include pool toys and additional things for my children and she has really thought about all the practical things you need when travelling with kids - pool toys, extra towels, bath and shower gel for kids, plastic plates etc. It made our stay perfection!

Location, cleanliness

Perfect location, great host!

The location of this apartment is so handy and walking distance to everything. The pools are amazing however what made it extra special was the spa on the deck. We loved everything about the unit, it's light and bright inside and felt very homely. The beds are super comfy and there are plenty of bath & beach towels which is great. The apartment was exceptionally clean too which is what you want. Nicole the owner went above and beyond on this stay. She left us a little welcome package of yummy foods and drinks. My friend was sick and couldn't come the first night and Nicole even dropped me in some locally made ice cream to cheer me up. She helped with suggestions on things to do in our short stay which was very helpful. She even pointed me in the direction of some great op shops in the area! I wouldn't hesitate to stay here again and I'd certainly recommend for anyone looking in this area to book this apartment, you wont be disappointed.

Nothing could be better, it was the best!

This apartment in the Pepper’s Beach Club is perfection! Nicole and Marcus have appointed it perfectly with everything you could need on the trip, plus extras like goodies upon arrival. It was very clean and comfortable. Perfect for a group of 4 adults. Communication was great as well. We will definitely be back.

Our apartment was excellent for our family of four. It was really comfortable and clean. Nicole went out of her way to welcome us and ensure we had what we needed for our stay. The Beach Club facilities and pools were awesome and the resort is in an excellent location.