2-22 Veivers Road, 4879 Palm Cove, Australia
#25 of 136 hotels in Palm Cove
Guests' ChoiceBased on 69 apartment reviews
8.8Cleanliness
9.4
Comfort
9.6
Location
9.7
Facilities
8.9
Staff
9.5
Value for money
9.1
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 July 2025
Elaine
AustraliaAs is typical with pools in FNQ, the pool wasn’t heated and it was very cold. It’s a small thing when the beautiful beach is directly across the road, though.
The property was in a great spot - across from the beach and near restaurants and shops. Our apartment had a lovely courtyard with a beautiful tropical garden outlook.
Stayed in July 2025
Reviewed: 23 April 2025
Catherine
AustraliaThe pool was cooler than anticipated in temperatures each day. Otherwise loved the whole venue.
Loved the apartment - layout, access and the tranquility. The decor and furnishings were beautiful and comfortable.
Stayed in April 2025
Reviewed: 29 December 2024
Kim
AustraliaThe room was to far in the building
Close to everything
Stayed in December 2024
Reviewed: 18 August 2024
Kellee
AustraliaStacey was so friendly and provided key pick up from a near by location. The property was located in tranquil tropical rainforest & the pool was beautiful. Comfy beds, well equipped kitchen. Very clean. Will book again!
Stayed in August 2024
Reviewed: 18 August 2024
Testa
AustraliaPool could of been warmer, too cold .
Apartment was perfect, very clean, spacious and easy to get to the main strip of restaurants, gorgeous spot....
Stayed in August 2024
Reviewed: 6 August 2024
Julie
AustraliaThe 2nd bedroom
Everything
Stayed in August 2024
Reviewed: 7 July 2024
John
AustraliaPool was nice and big but not heated. Wish the pool was warmer.
Great location and easy parking.
Stayed in July 2024
Reviewed: 1 June 2024
Aaron
AustraliaMain bed is very soft. Kitchen sink and cook top could be larger. An oven would be nice or an air fryer. Shower heads need replacing.
It was clean and tidy comfortable lounges and large living spaces. Close to the spa and pool It was also quiet. Excellent internet. Plenty of plates, cups and even things we didn’t realise we would need. As an amputee the apartment was very accessible.
Stayed in May 2024
Reviewed: 14 May 2024
Sean
Australianothing of note
awesome location, amazing facilities, easy access to local attractions and food options would highly recombined, we were not concerned about the bed configuration and the separation offered enough privacy for us the beds and bedding is super confy
Stayed in May 2024
Reviewed: 22 September 2023
Jaden
AustraliaPool was great Family friendly resort
Stayed in September 2023
Reviewed: 18 September 2023
Gleeson
AustraliaThe couch was not comfy (not that we used it that often) but the size of the apartment was great. A jug would be great to chill water in the fridge. There were ice cube trays but a jug would be more handy. The unit a bit dark but the lights helped with that. I would definitely stay here again.
Like coming back home. Used to stay at the resort when called the Ramada with my family. We lived close by. Since moved to a large city very pleased to come home to sunshine warmth beautiful tropical surroundings. Unit was in a corner which allowed for privacy and very close to the pool and on ground level which was perfect. Outdoor seating was used a lot and gardens gorgeous. Pool glorious as usual. The beach sensational. Great to have parking. Layer back and easy to get around but I am biased bring a past local bred and born. Great to unwind and reflect on the past general chaos that is life. I can feel myself sighing as I write this after returning to the city.
Stayed in September 2023
Reviewed: 8 September 2023
Gary
AustraliaCheck in
Location
Stayed in September 2023
Reviewed: 29 August 2023
Stephen
AustraliaThe pool was too cold.
Location, good value for money, friendly reception staff.
Stayed in August 2023
Reviewed: 8 August 2023
Holly
AustraliaNothing
So clean and beautiful and the staff are amazing
Stayed in August 2023
Reviewed: 31 July 2023
Lynley
AustraliaPool water temperature too cold,massive pool but no one was swimming in it.
Modern spacious apartment ,so close to beach and restaurants,helpful reception,pool and hot pool.
Stayed in July 2023
Reviewed: 16 July 2023
Kate
AustraliaNothing to report other than a starter kit of dishwasher tablets would have been useful (the local convenience store didn't stock any either) but not a huge issue. Pool a little chilly but the spa made up for it!
Fantastic location, great facilities, very private and quiet. We used static blackout blinds on the internal sliding glass doors which made the bedrooms pitch back with curtains closed. So our 1 year old and 4 year old slept fine!
Stayed in July 2023
Reviewed: 13 July 2023
Melissa
AustraliaThe transparent/opaque dividing doors to the single beds made it difficult to be able to be in the main area while kids were sleeping as it would light the whole room up
SO clean and equiped with everything we could need! Love the pod machine!
Stayed in July 2023
Reviewed: 4 July 2023
N
AustraliaPrice and the room layout
The swimming pool area, outdoor hot jacuzzi bath, and location
Stayed in July 2023
Reviewed: 23 May 2023
Samantha
AustraliaNot much
Wonderful facilities and friendly staff
Stayed in May 2023
Reviewed: 22 May 2023
Nicole
AustraliaN/A
Stacey at Reception was excellent. She was very helpful. She assisted with booking our tours/activities. Great accomodation in a great location, walking distance to restaurants and the beach. Would recommend to others.
Stayed in May 2023
Reviewed: 9 April 2023
Peter
Australiainternet was a bit clunky
clean spacious good appliances easy access to the pool and spa location
Stayed in April 2023
Reviewed: 27 December 2022
Kristie
AustraliaThis property is huge! the rooms are great for families. the pool is massive.
Stayed in December 2022
Reviewed: 31 October 2022
Douglas
AustraliaStaff very professional Location was terrific Pool area just beautiful
Stayed in October 2022
Reviewed: 24 October 2022
Paul
AustraliaN/A
Had everything we needed great pool & central to everything.
Stayed in October 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content