Reviews of Hilton Garden Inn Darwin 4 stars
122 The Esplanade, Darwin CBD, 0800 Darwin, Australia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe dinner at night was disappointing - I asked waiter if calamari was fresh and was told it was but it was out of a frozen box / not nice
Quilts were too small for bed
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast cooked poor, had to go through the restaurant to get to the pool and everyone eating could watch you swim. Messed up our booking on first night, but then sorted it out without too much bother, staff were good
Pool very average
Dear June, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are glad to hear you found our team helpful and the accommodations comfortable. However, we sincerely apologize for the issues you experienced with the breakfast service, pool access, and the initial booking error. Please be assured that your comments have been shared with the relevant team to help us address these areas and improve our guest experience. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to welcome you back in the future. Kind regards, Hilton Garden Inn Darwin Team
Dear June, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are glad to hear you found our team helpful and the accommodations comfortable. However, we sincerely apologize for … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff were great Breakfast was pretty good
Water pressure is deplorable
Dear Julie, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the service provided by our team and enjoyed the breakfast offerings. We sincerely appreciate you bringing the water pressure issue to our attention. This has been noted and will be reviewed with our maintenance team to identify any necessary improvements. Your feedback is incredibly important to us, and we hope to have the opportunity to welcome you back in the future. Kind regards, Hilton Garden Inn Darwin Team
Dear Julie, Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the service provided by our team and enjoyed the breakfast offerings. We sincerely appreciate you bringing the water pressure … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood location and great facilities. Room was large with everything you need for comfortable stay.
Dear Carolyn, Thank you very much for taking the time to share your feedback. We are glad to hear you enjoyed our convenient location and had a comfortable stay. We truly appreciate your visit and look forward to welcoming you back to Hilton Garden Inn Darwin in the not-too-distant future. Kind regards, Hilton Garden Inn Darwin Team
Dear Carolyn, Thank you very much for taking the time to share your feedback. We are glad to hear you enjoyed our convenient location and had a comfortable stay. We truly appreciate your visit and look forward to welcoming you back to Hilt… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAwesome Buffet Breakfast and great room!
Thank you for your time to give a rating and sharing your experience with us. We are delighted to hear you had an enjoyable stay and appreciated both our breakfast offerings and accommodations. We certainly appreciate your positive feedback and look forward to welcoming you back to Hilton Garden Inn Darwin in the not-too-distant future. Kind regards, Hilton Garden Inn Darwin Team
Thank you for your time to give a rating and sharing your experience with us. We are delighted to hear you had an enjoyable stay and appreciated both our breakfast offerings and accommodations. We certainly appreciate your positive feedback… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast was nice.
My booking was cancelled and I was blamed when that wasn't true, then I had to book through booking .com asked for a sea veiw room ,and got to look out the back . Some staff need to treat customers better.
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not fully meet your expectations. At Hilton Garden Inn, we aim to provide every guest with a seamless and enjoyable visit, and we regret any shortcomings during your stay. Your comments are important to us and have been shared with the relevant teams to help us improve our service and guest experience. We truly appreciate your time and hope to have the opportunity to welcome you back in the future. Kind regards, Hilton Garden Inn Darwin Team
Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not fully meet your expectations. At Hilton Garden Inn, we aim to provide every guest with a seamless and enjoyable visit, and we regret … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Quiet comfortable room with a lovely view of the Esplanade gardens and the sea. Tv, tea-making facilities and complimentary bottles of water were appreciated. The hotel also stored my luggage after check out so I could make the most of some sight-seeing time before my afternoon flight.
Air conditioner was noisy - had to turn it off so I could sleep. I wanted to have coffee and a pastry for breakfast but I was told this was not possible so I had to eat outside of the hotel
Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are thrilled to hear you had a comfortable stay and enjoyed our convenient location. It truly means a lot to know you are looking forward to returning, and we would be delighted to welcome you back whenever your travels bring you our way again. Kind regards, Hilton Garden Inn Darwin Team
Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are thrilled to hear you had a comfortable stay and enjoyed our convenient location. It truly means a lot to know you are look… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGreat staff on the check in desk! Very helpful and looked after our bags
Nothing in the mini-bar apart from 4 small milks! My partner was bitten by mosquitoes/bed bugs ...very unhappy in the morning! Flock wall paper! So 1980s
Dear David, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are pleased to hear that our front desk team provided helpful and attentive service during your check-in. However, we are very sorry to learn about the issues you experienced during your stay. Please be assured that your concerns are taken very seriously, and we will promptly investigate these matters to ensure a better experience for all our guests. Your feedback is important to us, as it helps identify areas where we can improve. We truly appreciate your valuable comments and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Kind regards, Hilton Garden Inn Darwin Team
Dear David, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are pleased to hear that our front desk team provided helpful and attentive service during your check-in. However,… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation
Dear Maree, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciated our convenient location. Providing a comfortable and welcoming experience is always our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Hilton Garden Inn Darwin Team
Dear Maree, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciated our convenient location. Providing a comfortable and welcoming experience is always our top priority, and… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLovely hotel on the esplanade. We had a fabulous ocean view. Staff were very pleasant and so helpful.
Was fairly expensive but this seems to be the case everywhere in Darwin.
Dear Bronwyn, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are delighted that you had such a fabulous stay with us and that the ocean view made it extra special to your experience. Our team takes great pride in delivering warm and attentive service, so its wonderful to hear they made such a positive impression. We look forward to welcoming you back again soon. Kind regards, Hilton Garden Inn Darwin Team
Dear Bronwyn, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are delighted that you had such a fabulous stay with us and that the ocean view made it extra special to your exp… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewA young woman named Mairead provided exceptional service, she was so helpful with our enquiries went above and beyond to help us with our queries. It was a day later I realised that she was a trainee, she will obviously make a fantastic employee for you make sure you look after her!
A bottle of water supplied every day not just on arrival day.
Dear Jeanette, Thank you for your wonderful feedback. We are truly delighted to hear that you enjoyed your stay. I am especially pleased to hear that Mairead from our front desk team went above and beyond to accommodate your needs — your recognition means a lot to us. Her professionalism and dedication to guest service are truly commendable. Your kind words will be shared with her and the entire team as encouragement to continue delivering exceptional hospitality. We also appreciate your suggestion regarding the daily water supply. Your feedback is invaluable in helping us improve our guest experience, and it will certainly be taken into consideration. We look forward to welcoming you back soon for another memorable stay. Warm regards, Todd Grierson Cluster General Manager
Dear Jeanette, Thank you for your wonderful feedback. We are truly delighted to hear that you enjoyed your stay. I am especially pleased to hear that Mairead from our front desk team went above and beyond to accommodate your needs — your r… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation was good, good food
Externals need some maintenance
Dear Peter, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are pleased to hear that you enjoyed our convenient location and food offerings. We sincerely appreciate your constructive comments regarding the exterior maintenance. Your feedback is invaluable in helping us continually improve our guest experience. We truly value your input and hope to have the opportunity to welcome you back in the future. Kind regards, Todd Grierson Cluster General Manager
Dear Peter, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are pleased to hear that you enjoyed our convenient location and food offerings. We sincerely appreciate your con… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewVery clean, good quality linen, amazing buffet breakfast
Language barrier with the staff, asked every day for the empty shower gel to be re filled but this request wasn’t understood / actioned.
Dear Fiona, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are delighted to hear you enjoyed your stay with us and appreciated our buffet breakfast offering. We sincerely appreciate your comments regarding the shower gel replenishment and apologize for any inconvenience this may have caused. Your feedback is invaluable and has been shared with the relevant team as we continue working to improve our guest experience. We truly value your input and hope to have the opportunity to welcome you back in the future. Kind regards, Hilton Garden Inn Darwin Team
Dear Fiona, Thank you for taking the time to leave some feedback regarding your recent stay at Hilton Garden Inn Darwin. We are delighted to hear you enjoyed your stay with us and appreciated our buffet breakfast offering. We sincerely a… Show more