Reviews of Citadines on Bourke Melbourne 4 stars

Hi Dianne, Thank you for your thoughtful review! We’re so glad to hear you enjoyed the generous early check-in, upgrade, and our pool and sauna. It’s wonderful to know you appreciated our location, so close to the theatres, shops, and railway station. We truly value your feedback regarding the pillow. We apologize for the discomfort, and we’ll be sure to look into offering more pillow options in the future to ensure a better sleep experience. We look forward to welcoming you back and providing an even more comfortable stay next time. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager.

Hi Dianne, Thank you for your thoughtful review! We’re so glad to hear you enjoyed the generous early check-in, upgrade, and our pool and sauna. It’s wonderful to know you appreciated our location, so close to the theatres, shops, and railw… Show more

Hi Sau Han, Thank you for your kind words! We’re so pleased to hear that our staff made a positive impact on your stay. It’s always our priority to provide helpful and friendly service. We’re also happy you enjoyed the location. We do appreciate your feedback regarding the kitchen facilities and will certainly take it into consideration as we continually strive to improve our offerings. We look forward to welcoming you back soon! Kind regards, Tunjira Srisuk - Assistant Guest Service Manager.

Hi Sau Han, Thank you for your kind words! We’re so pleased to hear that our staff made a positive impact on your stay. It’s always our priority to provide helpful and friendly service. We’re also happy you enjoyed the location. We do appr… Show more

Hi Jenny, Thank you so much for your wonderful review! We’re thrilled to hear you loved the design, location, room facilities, as well as the pool and sauna. It’s great to know you had a perfect stay with us. We look forward to welcoming you back soon for another fantastic visit! Kind regards, Tunjira Srisuk - Assistant Guest Service Manager.

Hi Jenny, Thank you so much for your wonderful review! We’re thrilled to hear you loved the design, location, room facilities, as well as the pool and sauna. It’s great to know you had a perfect stay with us. We look forward to welcoming yo… Show more

Hi Tim, Thank you for taking the time to share your feedback. We’re happy to hear that you enjoyed the room, WiFi, and the convenience of our location. Apologies if our housekeeping schedule wasn’t clear during your stay. We provide housekeeping every second day, but daily housekeeping is also available upon request and we’ll be more than happy to assist. We truly appreciate your comments and hope to have the pleasure of welcoming you back soon! Kind regards, Tunjira Srisuk - Assistant Guest Service Manager.

Hi Tim, Thank you for taking the time to share your feedback. We’re happy to hear that you enjoyed the room, WiFi, and the convenience of our location. Apologies if our housekeeping schedule wasn’t clear during your stay. We provide housek… Show more

Dear Leigh, We really appreciate you taking the time to share your experience with us and thank you so much for your kind words. I will make sure to pass on the compliments to the team and we look forward to welcome you back again very soon! Kind regards, Nicolas Martinez Bidart - Assistant Guest Service Manager.

Dear Leigh, We really appreciate you taking the time to share your experience with us and thank you so much for your kind words. I will make sure to pass on the compliments to the team and we look forward to welcome you back again very soon… Show more

Dear Werner, Thank you for sharing your experience and we are delighted to know you enjoy our great location. We can't wait to welcome you back again in your next trip to Melbourne!. Kind Regards, Nicolas Martinez Bidart - Assistant Guest Service Manager.

Dear Werner, Thank you for sharing your experience and we are delighted to know you enjoy our great location. We can't wait to welcome you back again in your next trip to Melbourne!. Kind Regards, Nicolas Martinez Bidart - Assistant Gue… Show more

Dear Patricia, Thank you for taking the time to share your experience with us and we are glad to know you enjoy your stay at Citadines on Bourke. We hope to welcome you back very soon. Kind regards, Nicolas Martinez Bidart - Assistant Guest Service Manager.

Dear Patricia, Thank you for taking the time to share your experience with us and we are glad to know you enjoy your stay at Citadines on Bourke. We hope to welcome you back very soon. Kind regards, Nicolas Martinez Bidart - Assistant Guest… Show more

Hi Allison, Thank you for your kind words! We're so pleased to hear you enjoyed our great location, found everything clean, and had a positive experience with our friendly team. We appreciate you choosing to stay with us and hope to welcome you back again soon! Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

Hi Allison, Thank you for your kind words! We're so pleased to hear you enjoyed our great location, found everything clean, and had a positive experience with our friendly team. We appreciate you choosing to stay with us and hope to we… Show more

Hi Maarten, Thank you so much for your kind review. We're delighted to hear that you had an excellent stay with us in Melbourne CBD and found great value during your visit. It's wonderful to know you enjoyed the clean room, comfortable bed, smooth check-in and check-out process, and the lovely view. We’re glad the upgrade was worth it! We appreciate your feedback regarding breakfast. While many guests enjoy exploring the excellent cafés nearby, we’re always looking at ways to improve our offerings and will take your comments into consideration. We hope to welcome you back again soon for another great stay. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

Hi Maarten, Thank you so much for your kind review. We're delighted to hear that you had an excellent stay with us in Melbourne CBD and found great value during your visit. It's wonderful to know you enjoyed the clean room, comforta… Show more