Reviews of Cilento Mooloolaba 4.5 stars
Cnr First Avenue & Smith Street, 4557 Mooloolaba, Australia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewClose to shops, restaurant, beach and aquarium
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff were lovely and in close proximity to beach and restaurants
The apartment was dirty and outdated. We had to ask for them to come and clean the floors again as they were turning our feet black.
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSize of the rooms, cleanliness, location all fantastic! Our apartment was fabulous for my partner and I plus our one year old.
We stayed for 3 nights, I would say we needed more than 2 roles of toilet paper, or even some in a cupboard for those “just incase” we had to buy some as we didn’t know where to get more from
Hi Taylor thanks for staying with us and for your kind review. Apologies for the missing toilet paper usual process is that a spare roll is left in the bathroom vanity but we may have missed that. We are glad to hear that apart from that you had a fabulous stay and we look forward to seeing you again soon.
Hi Taylor thanks for staying with us and for your kind review. Apologies for the missing toilet paper usual process is that a spare roll is left in the bathroom vanity but we may have missed that. We are glad to hear that apart from that y… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt was at Mooloolaba.
The only view was a building across the street. The accommodation was showing its age. The shower stall was less than clean, there were mis-matched and loose fittings in the bathroom, the entry door was difficult to lock and part of the fitting was loose. The reception area is uninviting. Bedside lamps could only be switched on or off by getting out of bed and stretching well under the bedside table to the wall switch. There was nowhere obvious to park while checking in. We parked in the basement where every space was marked as reserved for various businesses. Apparently that was the norm. All in all, the accommodation was adequate, but way over priced for what it is. Give me the nearby Landmark at the same price any day.
Hello John and we appreciate you taking the time to leave your feedback. The reason your view was so limited was because you chose to book a standard room on a lower level. Some (but not all ) of our units have ocean views and they are clearly advertised. We were not made aware of your issues with the door and will have that addressed. Our units are individually owned and decorated and we will pass on your feedback regarding its fittings to the owner. Sorry to hear that you found it difficult to park when you checked in, there are plenty of unallocated visitor spots but they may have been in use already, however, our business tenants never complain about guests checking in and using the car park whole doing so. Thanks for staying with us
Hello John and we appreciate you taking the time to leave your feedback. The reason your view was so limited was because you chose to book a standard room on a lower level. Some (but not all ) of our units have ocean views and they are cle… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewFantastic location close to the beach, restaurants & cafes. Clean apartment & beds were comfortable. Well equipped kitchen.Staff were friendly & helpful.
The street noise at night was annoying but I have stayed in the area before so I was expecting it.
Hi there Ann and thanks for taking the time to let us ( and the world ) know about your stay. One of the drawbacks with our location being so close to everything is that unfortunately celebrations can sometimes overflow into the back streets. We look forward to seeing you again soon in one of our ocean view rooms.
Hi there Ann and thanks for taking the time to let us ( and the world ) know about your stay. One of the drawbacks with our location being so close to everything is that unfortunately celebrations can sometimes overflow into the back street… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe beds were extremely uncomfortable and the outside light near the lift shines straight into the master bedroom.
Hello Courtney thanks for taking the time to leave your feedback, we are sorry to hear that you found the beds uncomfortable it can be hard to provide mattresses that suit every guests needs. A bed that one person finds uncomfortable could be ideal for another person. Also the only light that is located outside the bedroom of the unit you stayed in was the courtyard light which is controlled from inside the unit. We suspect maybe it was left on by you unintentionally ? Thanks again and we hope to see you again soon
Hello Courtney thanks for taking the time to leave your feedback, we are sorry to hear that you found the beds uncomfortable it can be hard to provide mattresses that suit every guests needs. A bed that one person finds uncomfortable could… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation
En-suite toilet open in bathroom. Frypan greasy in the cupboard.
Hi Sharyn and thank you for your review, we appreciate you taking the time to do so. When Cilento was built this style of bathroom design was common and as a result almost all of our units are configured the same as your unit. Apologies for the frypan we will address this with our cleaning team. Thank you for staying with us and we hope to see you again soon.
Hi Sharyn and thank you for your review, we appreciate you taking the time to do so. When Cilento was built this style of bathroom design was common and as a result almost all of our units are configured the same as your unit. Apologies for… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location, wonderful room and facilities.
none
Hello Thomas and thanks for staying with us. We appreciate you taking the time to leave a review and we agree our location is an ideal base to enjoy everything Mooloolaba has to offer visitors. We hope to see you again soon.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewVery clean
Unable to use the air con…
Hello there Kerry thanks for taking the time to leave your review. We appreciate your rating your stay so highly although we are sorry to hear that you had an issue with the air conditioner. Some of our units have systems that can be a challenge to navigate Once again thanks for staying with us and we look forward to seeing you again soon.
Hello there Kerry thanks for taking the time to leave your review. We appreciate your rating your stay so highly although we are sorry to hear that you had an issue with the air conditioner. Some of our units have systems that can be a cha… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe location.. stafff were great..clean
Bed
Hi Linda Thanks so much for taking the time to leave your review. Thanks for appreciating our staff because we do aim to ensure our guests enjoy their visit to our beautiful town . Sorry to hear that the bed in your unit was not suited to your needs although as mattresses can vary considerably what suits one person may not be ideal for another. Thanks again and we look forward to seeing you next time.
Hi Linda Thanks so much for taking the time to leave your review. Thanks for appreciating our staff because we do aim to ensure our guests enjoy their visit to our beautiful town . Sorry to hear that the bed in your unit was not suited to y… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGreat kitchen, loved that each bedroom had its own bathroom.
The single beds were really uncomfortable and def not suitable for adults. Pool was closed.
Hello Sarah and thank you for taking the time to leave a review about your stay. Its great to see that you rated our staff location and facilities so highly. in regard to the single beds we have found that guests have a wide range of preferences and what one finds uncomfortable another may find ideal however we will pass on your feedback to the owner. Unfortunately the replacement of the pool heater has been a bigger challenge than anticipated so apologies for the inconvenience. We hope to se you again soon.
Hello Sarah and thank you for taking the time to leave a review about your stay. Its great to see that you rated our staff location and facilities so highly. in regard to the single beds we have found that guests have a wide range of prefer… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely clean apartment with everything you need. Staff were great, really helpful.
Hello Kaye and thank you for your kind words and taking the time to leave your review. Being helpful to our guests is easy we just want to make sure that they enjoy their stay with us and with our convenient location exploring everything Mooloolaba has to offer is easy. Thanks again and we look fowrad to seeing you again soon.
Hello Kaye and thank you for your kind words and taking the time to leave your review. Being helpful to our guests is easy we just want to make sure that they enjoy their stay with us and with our convenient location exploring everything Mo… Show more