location was ideal the room was very good and the bed was great

Stayed in August 2025

Everything

Always customer focused threw out the booking and during the stay .

Stayed in August 2025

Everything went well until our third day. Our room was not serviced, it's like we were forgotten, as there we weren't offered an explanation or an apology. We did let reception know on our way out for the evening and were told that she was going up to check. Credit to this reception member, she took our wet towels and replaced them with fresh ones. While we were out, I received a text message that I was parked in a resident's parking spot. I was entirely sure I had not, but I started heading back to the hotel. I was texted again requesting my rego number, which I gave upon request at check in two days prior. A further text told me to ignore as it had been sorted, A simple check of the record before disturbing me would have prevented this in the first place. We felt a little peed given we paid almost $1500. Totally worth it if we received a level of service that was expected. The biggest annoyance- not a single apology. Not for the car parking accusation, or the room not being serviced. Felt a bit like we didn't matter.

The view and the room soundproofing were epic, as it can be noisy outside. nice welcome ambience in the room when we entered. Welcome treats. Room was clean and tidy.

Stayed in August 2025

Friendly staff, location convenient , waking distance to shops, restaurant, pub, beach

Stayed in August 2025

I found it very confusing finding the carpark and not being able to get in from one side of the street. Not an issue with the hotel just limited me wanting to leave in my car with the hassle trying to get back into the carpark.

Clean, comfy, amenities were well stocked. Staff very friendly. Quiet and felt safe

Stayed in August 2025

Beautiful room. Great location. Lovey staff

Stayed in August 2025

No issues with the property.

Great location and the friendliest and most helpful staff.

Stayed in August 2025

Absolutely beautiful location everything was so well designed. Amazing staff incredibly sweet and grate.

Stayed in August 2025

Taking $100 from my bank account when they said they were just taking an imprint

Roomy clean close to everything

Stayed in July 2025

Great location, close to all amenities with nice walk track to the beach.

Stayed in July 2025

It was a truly spectacular location! We loved the welcome lollies! The room was awesome. They really took care of us, as we celebrated our anniversary. We couldn’t have had a better experience.

Stayed in July 2025

The bed was the .most comfortable on anywhere we have ever stayed

Stayed in July 2025

Overall good but the room was a bit shabby for the price. Couldn’t stream to the tv. Couldn’t find any instructions. (Not that important but it would have been nice.)

Comfy couch. Comfy bed. Apartment had what we needed. Central position on light rail line, could walk to beach and restaurants.

Stayed in July 2025

A quirky hotel in its decor and vibe. Loved the handwritten welcome attached to the bag of sweets and the staff were warm and friendly. Parking was tight and at an additional cost but secure and off-street. Good location with plenty of cafe options nearby. Loved the huge rainhead shower which was absolutely decadent. We only spent the one night there but would stay longer next time.

Stayed in July 2025

Nothing

Accommodation and services

Stayed in July 2025

The lift was quite slow

Lots of excellent cafes in precinct for breakfast

Stayed in July 2025

Absolutely wonderful accommodation and location ❤️ ♥️ 😀 👏 Staff exceptional and vibe electric ! Can not rate highly enough x

Stayed in June 2025

No bath.

great location, lovely room, friendly staff.

Stayed in June 2025

Very slightly on the dated side. One bathroom to share for two bedroom apartment.

Great location great view. Nice, comfortable rooms. With fully equipped kitchenette. Friendly and efficient staff with free chocolate in the foyer and our rooms!

Stayed in June 2025

Nothing

Very close to everything and the room was very comfortable

Stayed in June 2025

Can't think of anything that I didn't like.

The size of the room was wonderful and being a serviced apartment, it had everything that we needed for a comfortable stay.

Stayed in May 2025

Staff friendly Easy parking Walking distance to restaurants pubs the water & shopping

Stayed in May 2025

It was only because of our own time constraints……paying a reasonable amount for a stay of just over 12 hrs. Next time we will stay a couple of nights to get the full benefit of this very pleasant hotel

Room was quirky and well-appointed, comfortable and clean. Nice touch to find a personalised welcome note and some sweet treats. Great shower. Staff were unfailingly pleasant too.

Stayed in May 2025

Having to book and pay for parking is not great.

Location is great. Facilities and kitchen were great.

Stayed in April 2025