Reviews of Chalets at Blackheath 5 stars
394 Evans Lookout Road, 2785 Blackheath, Australia
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe decor, the feel and ambience is so lux. Bed is so comfy!! My kids enjoyed smores night!! Mini bar! The service from staff is very good! Thank you for everything!
Nothing. Sad to leave
Hi Rachelle, Thank you for your wonderful review — we’re so delighted to hear you enjoyed your stay! It was a pleasure to welcome you, and we hope to see you and your family again soon. Kind regards, The Chalets at Blackheath Team
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewPrivate space and good service.
Everything is good
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewAbsolutely everything about chalets at Blackheath!
Nothing!
Hi Mimi, Thank you so much for your wonderful review! We truly appreciate your continued support as a valued return guest and look forward to welcoming you back again soon. Kind regards, The Team at Chalets at Blackheath
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewAbsolute luxury in a beautiful location - close to Evans lookout & other bush walks. Exceptional facilities & amazing staff. Will go again.
Thank you for your kind review! We're delighted to hear you enjoyed your stay—it was a pleasure hosting you. We look forward to welcoming you back in the future! Kind Regards, Chalets at Blackheath Team
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewWonderful service, luxurious accommodation, and beautiful location and scenery.
Thank you for your wonderful review—we truly appreciate you choosing to stay with us!
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBeautiful rooms and view
A few things have changed since our last stay. No champagne on arrival (sparking rose instead). Snacks are less gourmet - more supermarket snacks. Check out is now 10.30am instead of 11am
Thank you for taking the time to share your feedback—we truly appreciate it. We recently switched to a premium local sparkling rosé to help promote the incredible wines from our region. Our checkout time has always been 10:30 AM, and regarding our snacks, we regularly rotate and refresh our selection based on guest feedback, as many have expressed interest in trying a variety of items. We genuinely appreciate your insights, and your feedback helps us continue to enhance the guest experience.
Thank you for taking the time to share your feedback—we truly appreciate it. We recently switched to a premium local sparkling rosé to help promote the incredible wines from our region. Our checkout time has always been 10:30 AM, and rega… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewBreakfast was delicious
I was very happy with everything - except perhaps the water pressure in the showers.
Thank you for your wonderful review—we’re so pleased to hear that you enjoyed your stay with us! Regarding the water pressure, as part of our commitment to being as eco-friendly as possible, we have water restrictors in place in our chalets. However, we truly appreciate your feedback and will look into any possible adjustments. We appreciate you sharing your experience and hope to welcome you again in the future!
Thank you for your wonderful review—we’re so pleased to hear that you enjoyed your stay with us! Regarding the water pressure, as part of our commitment to being as eco-friendly as possible, we have water restrictors in place in our chalet… Show more
Reviewed: 4 January 2025 · Stayed in October 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 November 2024 · Stayed in September 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewStunning views And the natural earthy texture and decor consistency throughout
The water pressure in showers
Hi Shannon, Thank you so much for taking the time to leave us a review! We are pleased to hear you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Chalets at Blackheath
Reviewed: 5 July 2024 · Stayed in July 2024
Verified reviewQuiet, and restfull
Little extra light over the BBQ area is the only thing I could suggest as an improvement.
Hi Stuart, Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay and look forward to welcoming you and Virginia again. Warm regards, Chalets at Blackheath
Reviewed: 18 June 2024 · Stayed in June 2024
Verified reviewWe love everything about the chalets! This is our third time back here with more stays planned. The staff are some of the nicest people we've met and truly do make you feel welcomed. The chalets are luxurious and cosy and equipped with all the necessities needed.
Nothing
Hi Mimi, Thank you for staying with us again. It was a pleasure to welcome you back, and we are glad you enjoyed everything. We look forward to welcoming you again in the future. Kind regards, Chalets at Blackheath
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewEverything was so luxurious and thoughtful.
Nothing!
Thank you for your wonderful review, Imogen. We are delighted to hear you enjoyed your stay and hope to welcome you back soon. Kind Regards, Chalets at Blackheath
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewSuch a beautiful property and chalet! Perfect for exploring the Blue Mountains then checking in to amazing accomodation. Thoughtful touches, wonderful space and lovely staff.
Nothing!
Hi Sarah, Thank you for your fantastic review. We're thrilled to hear you had a wonderful stay at Chalets at Blackheath. The Blue Mountains truly are a magical place to explore, and it's great to know you enjoyed both our property and our staff. We appreciate your kind words and hope to welcome you back in the future. Kind regards, Sean Shelton Executive Ambassador Chalets at Blackheath
Hi Sarah, Thank you for your fantastic review. We're thrilled to hear you had a wonderful stay at Chalets at Blackheath. The Blue Mountains truly are a magical place to explore, and it's great to know you enjoyed both our property … Show more
Reviewed: 14 April 2024 · Stayed in April 2024
Verified reviewThe property and amenities were simply incredible. A beautiful location with incredibly friendly staff. Top notch experience.
Nothing, I loved everything
Dear Juwan, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to host you, and we hope to welcome you back to Chalets at Blackheath in the future. Best regards, The Chalets at Blackheath Team
Dear Juwan, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. It was our pleasure to host you, and we hope to welcome you back to Chalets at Blackheath in the future. Best regards, The Ch… Show more
Reviewed: 17 March 2024 · Stayed in March 2024
Verified reviewI liked the decor, surroundings, the atmosphere.
I found the matress to soft. 9am I
Hi Alan, Thank you for sharing your review. We're delighted that you enjoyed the decor and atmosphere during your stay with us. We apologize for any inconvenience regarding the bed firmness not meeting your expectations. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We look forward to the opportunity to welcome you back again in the future. Kind Regards, Chalets at Blackheath Team
Hi Alan, Thank you for sharing your review. We're delighted that you enjoyed the decor and atmosphere during your stay with us. We apologize for any inconvenience regarding the bed firmness not meeting your expectations. Your feedback… Show more