Reviews of Hotel Wulfenia 4S - Adults Only 4 stars
Sonnenalpe Nassfeld 7, 9620 Sonnenalpe Nassfeld, Austria
Loading
Guests also reviewed these properties:
Knowsley, United Kingdom
Belém, Brazil
Rockford, United States
Busan, South Korea
Ouro Preto, Brazil
Mtskheta, Georgia
Dublin, Ireland
Tiraspol, Moldova
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was at a very high level. The staff is very professional and helpful. We had a great time. The food at the hotel is truly top-notch. We will definitely come back."
Estimated guests, thank you very much for your detailed review. We are delighted that you enjoyed your stay with us; we couldn't have asked for anything more. Thank you for being such kind guests. We look forward to welcoming you back and, in the meantime, we wish you all the best and, above all, good health. Best regards, Patrizia Seddone Front Office Guest Relations Manager Wulfenia GmbH Sonnenalpe Nassfeld 7 A 9620 Hermagor -Sonnenalpe Nassfeld Office +43 (0) 4285 8111 Mobile + 43 (0) 664 8818 7642
Estimated guests, thank you very much for your detailed review. We are delighted that you enjoyed your stay with us; we couldn't have asked for anything more. Thank you for being such kind guests. We look forward to welcoming you back a… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBeautiful views, nice spa area with great saunas and steam bath, as well as indoor and outdoor pools. Reasonable prices in the bar with great drinks, delicious dinner and fantastic breakfast with free flowing bubbles. Perfect to recharge. Tons of activities in the region, attentive and very friendly staff.
The road quality leading up to the hotel is a bit lacking, but that needs to be fixed by legislation :) Some hotels have even nicer views into the valley, and the basic rooms are not huge in floorspace but have great amenities and still feel spacious.
Dear guests, thank you very much for your very kind review. We are delighted that you enjoyed your stay with us. At this hotel, we believe that only a satisfied guest is a future guest. As far as the quality of the roads is concerned, we are unfortunately powerless to do anything about it, and if it were up to us, this problem would already have been solved. Thank you for being such lovely and pleasant guests, and we look forward to seeing you again. Until then, we wish you all the best and good health. Arrivederci and see you next time. With pleasure. Warm regards, Cordiali saluti, Patrizia Seddone Front Office & Guest Relations Manager Wulfenia GmbH Sonnenalpe Nassfeld 7 A 9620 Hermagor -Sonnenalpe Nassfeld Office +43 (0) 4285 8111 Mobile + 43 (0) 664 8818 7642
Dear guests, thank you very much for your very kind review. We are delighted that you enjoyed your stay with us. At this hotel, we believe that only a satisfied guest is a future guest. As far as the quality of the roads is concerned, we a… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewAll around, we had an amazing stay. Have to specifically commend Ms. Artemis who accommodated a special request even though she was alone at check-in. Truly someone who goes above and beyond to ensure we were more than happy. Staff was great overall, very attentive and genuinely friendly - rare find in Europe. The food was excellent from presentation to taste. SPA was excellent, too. Nothing we disliked.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe personal, the ambient, food, spa and pool... Everything is very nice.
Estimated guests, thank you very much for your really friendly review. At this hotel, we believe that only a satisfied guest is a future guest. Thank you for being such nice and pleasant guests, and we look forward to seeing you again. Until then, we wish you all the best and good health. Arrivederci and see you next time. With pleasure. Warm regards, Cordiali saluti, Patrizia Seddone Front Office & Guest Relations Manager Wulfenia GmbH Sonnenalpe Nassfeld 7 A 9620 Hermagor -Sonnenalpe Nassfeld Office +43 (0) 4285 8111 Mobile + 43 (0) 664 8818 7642
Estimated guests, thank you very much for your really friendly review. At this hotel, we believe that only a satisfied guest is a future guest. Thank you for being such nice and pleasant guests, and we look forward to seeing you again. Unt… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewVery nice place in the mountains, near the ski lift. Staff friendly and professional, one of the best quality of food what we had and the service in the restaurant on top level. Nice wellness area and the pools.
In the room 203 no enough place for the clothes (wardrobe, shelves, ...) and no space where to put suitcases. Opposite is hotel kids friendly - very noisy till the night. One of the swimming pool could be opened earlier from the morning for swimming before breakfast.
Estimated guests, First of all, we would like to thank you very much for your kind review, which delighted us all. With regard to your comment that the room was too small, I would like to say that we could have rectified this quickly, if you had informed us in good time. We would have been happy to allocate you a more spacious room. Unfortunately, now it is a little too late. We will try to do better next time and thank you again for your pleasant presence. Concerning the opening time of the indoor pool, that opens from 8 a.m., we will discuss for sure about that topic, as you have been the first guest with this wish. We look forward to welcoming you again and wish you all the best and, above all, good health. With warmly regards, Cordiali saluti, Patrizia Seddone Front Office & Guest Relations Manager Wulfenia GmbH Sonnenalpe Nassfeld 7 A 9620 Hermagor -Sonnenalpe Nassfeld Office +43 (0) 4285 8111 Mobile + 43 (0) 664 8818 7642
Estimated guests, First of all, we would like to thank you very much for your kind review, which delighted us all. With regard to your comment that the room was too small, I would like to say that we could have rectified this quickly, if y… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewFrom the moment we arrived we were made so very welcome by all the staff we met. The food in the restaurant was excellent with a good choice for each course and served very professionally. The room was modern and clean and the pools (indoor and outdoor) were very much appreciated on a hot day. Being served a glass of something cold whilst sitting in the hot tub is something that will always be remembered!
Dear Mrs. Joanne, Thank you very much for your very kind review, which we were all very pleased to receive. We look forward to welcoming you again and until then we wish you all the best and, above all, good health. with best regards from Nassfeld, Patrizia Seddone Front Office & Guest Relations Manager Wulfenia GmbH Sonnenalpe Nassfeld 7 A 9620 Hermagor -Sonnenalpe Nassfeld Office +43 (0) 4285 8111 Mobile + 43 (0) 664 8818 7642
Dear Mrs. Joanne, Thank you very much for your very kind review, which we were all very pleased to receive. We look forward to welcoming you again and until then we wish you all the best and, above all, good health. with best regards from … Show more
Reviewed: 15 April 2025 · Stayed in March 2025
Verified reviewPosition, food, spa
Estimated guests, many thanks for your nice review and also many thanks for have been such a pleasant guests. We are already looking forward to welcoming you again and until than we all wish the very best and first of all, lot of good health. Kind regards, Patrizia Seddone Front Office & Guest Relations Manager
Estimated guests, many thanks for your nice review and also many thanks for have been such a pleasant guests. We are already looking forward to welcoming you again and until than we all wish the very best and first of all, lot of good healt… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewVynikající gastronomie
Estimated guests, many thanks for your kind review and also many thanks for have been such a pleasant guests. We are already looking forward to welcoming you again and until than we all wish the very best and first of all, lot of good health. Kind regards, Patrizia Seddone Front Office & Guest Relations Manager
Estimated guests, many thanks for your kind review and also many thanks for have been such a pleasant guests. We are already looking forward to welcoming you again and until than we all wish the very best and first of all, lot of good heal… Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThe food was good. The spa and pool were amazing after a long day of skiing. We especially enjoyed the outdoor hot tub.
I did not like that I had that I had to order my eggs with the waiter in the morning and then do the buffet for everything else. My eggs would always get cold. Small thing I know but it's really the only thing I didnt like :-)
Dear guests, Thank you very much for your lovely review. Regarding your comment that the eggs were always cold, please consider the following. Unfortunately, we can't do it any other way, otherwise there would be a queue in front of the show kitchen, which would interfere with the whole breakfast. Next time, I recommend that you first get all the bread and rolls from the buffet and then order the eggs, so you already have everything you need at your table. We would be delighted to welcome you again and wish you all the best and, above all, good health. With best regards from the Nassfeld, Patrizia Seddone Front Office & Guest Relations Manager
Dear guests, Thank you very much for your lovely review. Regarding your comment that the eggs were always cold, please consider the following. Unfortunately, we can't do it any other way, otherwise there would be a queue in front of th… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewStaff on the restaurant was pretty bad, incapable and under the standards of this type of the hotel.
Hello our loved and appreciated guests. We are asking for your pardon but to be honest, you are the very first one guests, which are complaining about our service team, which is highly appreciated from all other guests. Can you please give us some more details in order to investigate and ask what may be could happened. Thanks in forward and I am pretty sure, we will find a good solution. Please stay well and in a good health as we really appreciated you as our guests and we appreciate also your details. Thanks in forward and stay well. Kind regards, Patrizia Seddone Front Office & Guest Relations Manager
Hello our loved and appreciated guests. We are asking for your pardon but to be honest, you are the very first one guests, which are complaining about our service team, which is highly appreciated from all other guests. Can you please give… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewLocation is fantastic for skiing, right at the slope in front of the ski lift and apres-ski bar. The skiing locker is located at the perfect place, well organised and easy to access both from the lobby and from the slope. The room was nice, adequate size, clean and comfortable. Wide choice of food at breakfast buffet and nice 5-course dinner. Staff is excellent, somebody is doing their job very well in the human recourses. Spa area is very nice, excellent indoor and outdoor pools. A nice touch is an outdoor hot tub with possibility to order from the bar (compliments well deserved for young bartender Roko). The cherry on the cake is the massage given by a young physiotherapist Marina who is obviously dedicated to excellence. All together a memorable experience.
Maybe just a few more parking places would be nice because the parking area seems to be just a bit too small.
Dear guests, Thank you very much for the wonderful review and thank you also for the nomination of the two colleagues, whom we all like very much. We promise to do everything we can in the future to ensure that you feel completely at home with us. We look forward to welcoming you again and until then we wish you all the very best and, above all, good health. With warmly regards, Patrizia Seddone Front Office & Guest Relations Manager
Dear guests, Thank you very much for the wonderful review and thank you also for the nomination of the two colleagues, whom we all like very much. We promise to do everything we can in the future to ensure that you feel completely at home w… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in January 2025
Verified reviewIt was last minute decision, 1 night stay only. We enjoyed it. - Warm, professional approach at reception, also across the hotel - Clean room, comfortable bed - Espresso machine in the room - Tasty food, good wine selection
- Our room had very small bathroom, some additional hooks for towels/bathrobe would help. - The hotel has only a few parking slots in front. The garage was available, you need to park in another hotel. Not a problem, it's just good to know. Unloading of stuff was smooth.
Dear guests, Thank you very much for the really lovely review, which we were all very pleased to receive. As for the coat hooks, we will try to add a few more. Unfortunately the room has a small bathroom, next time we will make sure to allocate you a room with a more spacious bathroom. We look forward to welcoming you again as you were really lovely guests. Until then, we wish you all the best and, above all, good health. See you next time. Best wishes on behalf of the whole team, Patrizia Seddone Front Office & Guest Relations Manager
Dear guests, Thank you very much for the really lovely review, which we were all very pleased to receive. As for the coat hooks, we will try to add a few more. Unfortunately the room has a small bathroom, next time we will make sure to all… Show more
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewaccommodation with jacuzzi on the ski slope, wellness and the outdoor jacuzzi are phenomenal !
I booked a 3 bed suite for 3 adults ! the 3rd bed was no better than a camp bed.
Dear Guests, many thanks for your kind review. Concerning your complaint I have to inform you that only 2 of 4 Suites come with an extra bedroom. The dates you have booked, both 2 room suites were occupied and so you got one of the suites, that come with one double room and one living room, which is equipped with a sleeping sofa. Please make sure to ask next time if we have one of the 2 bedroom suites left and we will for sure take care. We are looking forward to welcoming you with us next time and until than we wish you all the best and first of all, lot of good health. Have a wonderful day. Kindest regards, Patrizia Seddone Front Office & Guest Relations Manager
Dear Guests, many thanks for your kind review. Concerning your complaint I have to inform you that only 2 of 4 Suites come with an extra bedroom. The dates you have booked, both 2 room suites were occupied and so you got one of the suites,… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewDear Sir, many thanks for your nice review. We will be happy to welcome you back with us and until than we wish you all the bet and first of all lot of good heath. Kind regards, Patrizia Seddone
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThe best part of this hotel is definitively the staff. Dina at the reception desk is very professional and can probably hold whole hotel herself, Goran and another girl from Greece are super helpful, Roko at the bar is a keeper, staff at the restaurant professional and friendly (Nuša, greek guy and some other people) except F&B manager. Location is good.
The whole idea of hotel is confusing and definitively not a four star value. There is no music throughout whole hotel so atmosphere is like you are on the funeral. Food in a hotel is not eatable - below average. I would say there are bunch ideas of what hotel should be and then they apply something they see in another hotel. For example, dinner concept is probably the worst i have seen. There is a salad bar, selection of a la carte food with 2 or 3 choices for soup, main course and desert and all of those courses are like we are in a bad Michelin star restaurant. There is a wine station at the salad bar but you cannot pour it to yourself so my question is why is it there. All choices of food are horrible and has no taste. So they are trying to have "luxury dinner" however their reception closes at 10PM. Either you are four star or you are not. Very confusing. Working hours of spa and dinner are another thing. Spa closes at 8 PM and dinner at 8.30 so you have to rush everywhere after skiing. I am more tired of trying to fit working hours of hotel facilities than of skiing. Rooms are ok but nothing special. Bathrooms are designed like there were build between 2010 and 2015, while sleeping probably have been refreshed. Overall, huge disappointment as I was told it was probably the best hotel in Nassfeld but it is far from that. Not coming back definitively.
Good day! Thank you for the 2 points. Unfortunately, this group receives 0 points from us for the following reasons. 1. misbehavior in the SPA (noise, wine bottles and glasses also have no place in the sauna! 2. smoking in the whirlpool and inappropriate behavior there as well 3. chewing and then spitting out the food on the plates, tablecloths soiled, own jukebox in the restaurant, thereby repeatedly disturbing guests 4. secret entry after closing the SPA area and subsequent soiling (again glasses and bottles and countless towels spread on the floor) 5. threat of violence against one of our service staff 6. bell in the whirlpool sunk by hitting it hard, causing the system to run all night To summarize. We look forward to never having to see you here again, so we are banning this group from the hotel! Best, Team Wulfenia
Good day! Thank you for the 2 points. Unfortunately, this group receives 0 points from us for the following reasons. 1. misbehavior in the SPA (noise, wine bottles and glasses also have no place in the sauna! 2. smoking in the whirlpool a… Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewEverything; location, facilities, dinner
-
Dear Mrs. Andrea, Thank you very much for your kind review, which we were very pleased to receive. We promise that we will do everything in our power to make you feel at home with us again in the future. We wish you a peaceful Christmas holiday and a successful and above all healthy start to the New Year. Best wishes from the whole team, Patrizia Seddone Front Office & Guest Relations Manager
Dear Mrs. Andrea, Thank you very much for your kind review, which we were very pleased to receive. We promise that we will do everything in our power to make you feel at home with us again in the future. We wish you a peaceful Christmas ho… Show more
Reviewed: 15 October 2024 · Stayed in September 2024
Verified reviewThe attentiveness of the staff was unparalleled, one of the best we experienced. The common areas were exeptional, board games, billiard, lounge chairs, desk, cocktail bar - the five course dinner menu was great, as well as the breakfast.
Our room was a basic one, very outdated furnishings and looks. The wellness area also need remodeling.
Dear Guests, thank you very much for your very positive review. We look forward to seeing you again and thank you for being such nice guests. We promise to do everything we can in the future to make you feel completely at home with us. We are already changing the carpeting in the rooms. With this in mind, we wish you a peaceful and peaceful Christmas and a successful start to the New Year. Best wishes from Nassfeld on behalf of the whole team, Patrizia Seddone Front Office & Guest Relations Manager
Dear Guests, thank you very much for your very positive review. We look forward to seeing you again and thank you for being such nice guests. We promise to do everything we can in the future to make you feel completely at home with us. We … Show more