9.1

Reviews of Falkensteiner Family Hotel Sonnenalpe 4 stars

Sonnenalpe Nassfeld 9, 9620 Sonnenalpe Nassfeld, Austria

  • Salagic

    Reviewed: 17 August 2025 · Stayed in July 2025

    Verified review

    Big and clean family room!

    Close to the reception so woke up from noise

    Property response:

    Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the spacious and clean family room at the Falkensteiner Hotel Sonnenalpe on the Nassfeld. Providing comfort and cleanliness for our guests is always a top priority. We truly appreciate your comment regarding the room’s location and the noise you experienced. Your feedback is very valuable to us, and we will take it into consideration to ensure an even more relaxing stay for our guests in the future. We hope to welcome you back soon for another enjoyable holiday in the beautiful mountains of Nassfeld. With warm regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the spacious and clean family room at the Falkensteiner Hotel Sonnenalpe on the Nassfeld. Providing comfort and cleanliness for our guests i… Show more

    Falkensteiner Family Hotel Sonnenalpe
    21 August 2025
  • Jan

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Perfectly suited hotel for families. All the services are top notch.

    Property response:

    Dear Jan, Thank you very much for your kind feedback! We’re thrilled to hear that you found the Falkensteiner Hotel Sonnenalpe to be perfectly suited for families and that our services met your expectations in every way. Creating a welcoming and high-quality experience for guests of all ages is our top priority, and it’s wonderful to know that you felt well taken care of during your stay at Nassfeld. Your words are a great motivation for our entire team. We hope to welcome you back soon for another unforgettable holiday in the heart of the Carinthian Alps. With warm regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Jan, Thank you very much for your kind feedback! We’re thrilled to hear that you found the Falkensteiner Hotel Sonnenalpe to be perfectly suited for families and that our services met your expectations in every way. Creating a welcom… Show more

    Falkensteiner Family Hotel Sonnenalpe
    4 August 2025
  • Tina

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
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  • Petar

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review
  • Tatjana

    Reviewed: 29 April 2025 · Stayed in February 2025

    Verified review
  • Hrvoje

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review
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  • Bailey

    Reviewed: 13 March 2025 · Stayed in December 2024

    Verified review
  • Cecilija

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review
  • Marko

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review

    Location, all inclusive food and staff are real benefits of hotel. We've really enjoyed all of them.

    Bunk bed in children room is suitable only for smaller children. Room itself is without window, so it doesn't get any fresh air if all doors are closed. In sauna there is a sign "no sweat on the wood", but there were not many of us who respected that rule, even while infusion program when sauna is fully packed with visitors.

    Property response:

    Dear Marko, Thank you for your feedback! We’re delighted to hear that you enjoyed the great location, all-inclusive food, and the hospitality of our staff. It’s wonderful to know that these aspects made your stay enjoyable. We appreciate your comments regarding the bunk bed in the children’s room. While it is designed for smaller children, we understand that better ventilation would improve the comfort of the space. Your feedback is valuable, and we will consider it for future improvements. Regarding the sauna etiquette, we regret to hear that not all guests followed the guidelines. We will reinforce the importance of these rules to ensure a more comfortable and hygienic experience for everyone, especially during infusion programs. We hope to welcome you back to Nassfeld for another pleasant and relaxing stay! Best regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Marko, Thank you for your feedback! We’re delighted to hear that you enjoyed the great location, all-inclusive food, and the hospitality of our staff. It’s wonderful to know that these aspects made your stay enjoyable. We appreciate … Show more

    Falkensteiner Family Hotel Sonnenalpe
    5 March 2025
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  • Anze

    Reviewed: 1 March 2025 · Stayed in March 2025

    Verified review

    It’s located right next to a chairlift which has an appropriate slope for beginners. The playroom with childcare is also great and the food is very good.

    Property response:

    Dear Anze, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our prime location next to the chairlift, especially with its suitability for beginners. It’s also great to know that the playroom with childcare and our delicious food contributed to a positive experience for you. We hope to welcome you back to Nassfeld for another fantastic stay! Best regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Anze, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our prime location next to the chairlift, especially with its suitability for beginners. It’s also great to know that the playroom with childcare an… Show more

    Falkensteiner Family Hotel Sonnenalpe
    5 March 2025
  • Kaja

    Reviewed: 1 March 2025 · Stayed in March 2025

    Verified review
  • Danilo

    Reviewed: 1 March 2025 · Stayed in January 2025

    Verified review
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  • Danijel

    Reviewed: 1 March 2025 · Stayed in January 2025

    Verified review
  • Martina

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review
  • Alesvj

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Location, facilities, and big majority of personnel get exellent grade. Few personnel at moments seem not very pleasant. The hotel will need soon some renovation. Rooms show a degree of wear already. Otherwise rooms are well sized with very nice bathrooms. Spa and fitness are great, pool a bit small if a lot of families at the hotel.

    Property response:

    Dear Ales, Thank you for your detailed feedback! We’re delighted to hear that you enjoyed our prime location, excellent facilities, and the hospitality of the majority of our team. Your compliments on the spacious rooms, well-equipped bathrooms, and great spa and fitness areas mean a lot to us. We appreciate your honest remarks regarding the need for some renovation and the occasional service experience. Maintaining high standards is very important to us, and your feedback helps us focus on areas for improvement. We will certainly take your comments into consideration as we continue to enhance our guests' experience. We hope to welcome you back to Nassfeld soon for another enjoyable stay! Best regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Ales, Thank you for your detailed feedback! We’re delighted to hear that you enjoyed our prime location, excellent facilities, and the hospitality of the majority of our team. Your compliments on the spacious rooms, well-equipped bath… Show more

    Falkensteiner Family Hotel Sonnenalpe
    5 March 2025
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  • Zsolt

    Reviewed: 23 February 2025 · Stayed in January 2025

    Verified review

    Good food, great wellness facilities

    Property response:

    Dear Zsolt, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our food and wellness facilities. It’s our goal to provide a relaxing and enjoyable experience for all our guests, and we’re happy that we could meet your expectations. We look forward to welcoming you back for another great stay at Nassfeld! Best regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Zsolt, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our food and wellness facilities. It’s our goal to provide a relaxing and enjoyable experience for all our guests, and we’re happy that we could meet yo… Show more

    Falkensteiner Family Hotel Sonnenalpe
    5 March 2025
  • Jiri

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review

    Wellness, staff, cuisine

    Overcrowded ski resort with underinvested ski lifts capacity/quality

    Property response:

    Dear Jiri, Thank you for your feedback! We’re delighted to hear that you enjoyed our wellness area, the friendliness of our staff, and our cuisine. Your kind words mean a lot to us! We understand your concerns regarding the ski resort’s capacity and lift infrastructure. While this is unfortunately beyond our direct control, we appreciate your input and will share it with the relevant parties to help improve the overall experience for skiers at Nassfeld. We hope to welcome you back for another relaxing stay with us! Best regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Jiri, Thank you for your feedback! We’re delighted to hear that you enjoyed our wellness area, the friendliness of our staff, and our cuisine. Your kind words mean a lot to us! We understand your concerns regarding the ski resort’s c… Show more

    Falkensteiner Family Hotel Sonnenalpe
    5 March 2025
  • Romano

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review
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  • Róbert

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review
  • Bostjan

    Reviewed: 3 February 2025 · Stayed in January 2025

    Verified review

    Perfect location, excellent service and food

    Property response:

    Dear Bostjan, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our perfect location, excellent service, and delicious food. Your kind words mean a lot to us and motivate our team to continue providing outstanding experiences for our guests. We look forward to welcoming you back to Falkensteiner Hotel Sonnenalpe at Nassfeld for another fantastic stay! Best regards, Your Falkensteiner Hotel Sonnenalpe

    Dear Bostjan, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our perfect location, excellent service, and delicious food. Your kind words mean a lot to us and motivate our team to continue providing outsta… Show more

    Falkensteiner Family Hotel Sonnenalpe
    6 February 2025
  • Dino

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review
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  • Nataša

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review
  • Drago

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review
  • Kresimir

    Reviewed: 16 January 2025 · Stayed in December 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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