Very clean, the breakfast was very good and the location is perfect, very close to the center. Very close to the train station U4 (20 min from the hotel to the Schonbrunn Palace).

Stayed in August 2025

Great value in an excellent location, near everywhere I wanted to be, friendly, helpful staff.

Stayed in August 2025

There was nothing not to like about this wonderful hotel !

The amazing guest service, the comfort and super clean rooms, the excellent location close of several attractions including the opera house and best museums !

Stayed in July 2025

Cushions were a bit soft for my necks.

It was clean and very comfortable. Location is excellent. Staff was always there to help and very friendly.

Stayed in August 2025

Քաղաքի կենտրոնակն հատվածում է, հիանալի տեսարան էր բացվում մեր 4-րդ հարկի սենյակից

Stayed in July 2025

Got really small room. It was so uncomfortable to stay in such compact space

Superb location with amazing friendly staff.. 👌

Stayed in August 2025

Nothing!

Very friendly and helpful staff at reception, excellent location, spacious room which had everything we needed. We really enjoyed our stay and will be back!

Stayed in August 2025

Rooms are big and space to seat

Small and well managed

Stayed in August 2025

Location

Stayed in August 2025

Lovely staff. Excellent location. Very comfortable room and very clean

Stayed in August 2025

Coffee machine would be ideal!

Spacious, very clean and comfortable! Walking distance to the center and market nearby.

Stayed in August 2025

The breakfast needs improvements and the breakfast room requires immediate updates as it feels from last century.

The location is ok, very close to city center.

Stayed in July 2025

The A.C can be upgraded to a central one.

Close to everything

Stayed in August 2025

Leaving.

The staff were very friendly and helpful, the classic double was room spacious and comfortable with a quiet outlook over a courtyard, and the location was perfect for walking to the Leopold Museum, the Kunsthistorisches Museum, the Albertina and the Lower Belvedere. The hotel is also very close to the Gemaldegaleri and the Secession building with the Beethoven Frieze is just across the road. (We did not visit these as we had been there on a previous visit to Vienna). There was a very good restaurant nearby called The Block House with good steaks served with fresh salad and baked potato. There are also other restaurants nearby.

Stayed in August 2025

I wished the hotel provided trash bags for the guests, I had to use my own and new bedsheets but it wasn’t awful. The hotel is very very clean and I love it!

Love love love the location, it was super convenient to be near everything and the subway

Stayed in August 2025

Breakfast - while it appears that there is plenty to choose from, the staff only put small portions out so it quickly disappears. We had to ask for more fruit, pastries and fried eggs almost every day.

This beautiful hotel was perfectly situated for our stay. Just steps away from the underground station made planning a breeze. It's a short walk to the main streets of Vienna and right next door is the market filled with eateries ranging from fresh fish, Greek and Chinese. We were recommended by the staff to go to The Blockhouse as the hotel doesn't have a restaurant and it was one of the best places we ate in. Our room was very comfortable with air-conditioning that was appreciated in the heatwave. On the top floor, our windows looked across the main road and we could see the gleaming roof of the Secession. Noise was minimal and we slept well.

Stayed in July 2025

The mattress in the bed was too soft and too old. Mattresses need to be changed.

This location is truly great. All the sights we wanted to see were within walking distance. The room was large, the lighting in the room was fine. The breakfast was the European average for this category of the hotel. We appreciated the Prosecco and the Sacher Cake on the buffet. The hotel's own car park is very convenient for those arriving by car. The personnel were friendly.

Stayed in July 2025

The hotel is at walking distance (5 minutes walk) from Karlsplatz U-Bahn (subway) station, where several lines intersect and also (10 min walk) from Opera, or Hofburg palace and museums complex. Easy access to trams and bus lines for virtually any destination in Vienna. Cleanliness and supportive staff are major pluses. Some rooms have a generous outside terrace. Good breakfast.

Stayed in August 2025

The room was clean and comfy, the staff were very helpful and the location was excellent.

Stayed in July 2025

No concierge services

Spacious room and very close to state Opera

Stayed in July 2025

Perfect location, nice staff, comfortable room

Stayed in July 2025

No problems. Would definitely stay again

Reception staff excellent. Very helpful!

Stayed in July 2025

N/A

I like everything, stuff, location, comfort. Can't wait to come back

Stayed in June 2025

A fridge in the room would have been a bonus.

Spotlessly clean. Comfortable and great location. Walkable to the main sites and just steps away from the Naschmarkt with its bars, restaurants and delis.

Stayed in July 2025