Reviews of Schwarzer Adler Kitzbühel - Adults Only 4 stars
Florianigasse 15, 6370 Kitzbühel, Austria
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Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewWhat a gem !!! Highly recommend. Only item I personally would have wished for would have been a hot water kettle in the room. Second was 5 star and spa was incredible. I would go back even just for the hot stone massage!!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWhen we complained about the room ( noisy) they gave us a superb solution
The first room: streetside, above the restaurant. Too noisy
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe rooftop swimming pool area is amazing, best views in town The restaurant has a Michelin star, even the breakfast is amazing The spa area is a bit dated, but very luxurious and peacefully quiet I love that the place is adults only, at least it seems like :) Knowledgeable staff going the extra mile for guests
nothing
Dear Marlene, Thank you for your lovely review! We're thrilled you enjoyed the rooftop pool views, our Michelin-starred restaurant, and the peaceful adults-only atmosphere. It's great to hear our team made a positive impression as well. We appreciate your feedback on the spa and will keep it in mind as we continue to improve. Looking forward to welcoming you back soon! Best regards, The Hotel Schwarzer Adler Team
Dear Marlene, Thank you for your lovely review! We're thrilled you enjoyed the rooftop pool views, our Michelin-starred restaurant, and the peaceful adults-only atmosphere. It's great to hear our team made a positive impression as… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewRoom is extremely large, Nicely decorated, comfortable beds. Breakfast is superb, and the staff was friendly and helpful Hotel is 20 min walk from the bus and main train station, and 2 min to center
Dear Anat, Thank you very much for your kind words and for taking the time to share your experience! We're delighted to hear that you enjoyed your spacious and beautifully decorated room, as well as our comfortable beds. It’s also wonderful to know that our breakfast and the service provided by our team made such a positive impression. Our central location is indeed a great starting point to explore the city, and we’re glad it worked well for you. We hope to welcome you back again soon! Warm regards, The Hotel Schwarzer Adler Team
Dear Anat, Thank you very much for your kind words and for taking the time to share your experience! We're delighted to hear that you enjoyed your spacious and beautifully decorated room, as well as our comfortable beds. It’s also wond… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewLocation, staff
Dear Jurgen, thank you for your feedback! We're glad you appreciated our location and staff. If there's anything we could improve for your next visit, we'd love to hear more. We hope to welcome you again in the future! Warm regards, Your Team at Hotel Schwarzen Adler
Dear Jurgen, thank you for your feedback! We're glad you appreciated our location and staff. If there's anything we could improve for your next visit, we'd love to hear more. We hope to welcome you again in the future! Warm r… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewHelpful, professional staff. Very smart, clean premises. Excellent facilities, particularly the rooftop pool which was wonderfully warm even at 7.30am! Very good breakfast. A good hotel.
Dear Philip, thank you very much for your kind words and detailed feedback! We’re delighted to hear that you enjoyed our facilities – especially the rooftop pool – and that our team made a positive impression on you. It’s great to know that you had a pleasant start to the day with our breakfast as well. We truly appreciate your recommendation and hope to welcome you back soon! Warm regards, Your Team at Hotel Schwarzen Adler
Dear Philip, thank you very much for your kind words and detailed feedback! We’re delighted to hear that you enjoyed our facilities – especially the rooftop pool – and that our team made a positive impression on you. It’s great to know th… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewI loved the location and feel of the hotel. Beautiful property with an outstanding breakfast. The staff was also great! A wonderful property that I would return to 😊
I would have liked a coffee maker in the room
Dear Marina, Thank you so much for your wonderful review! We’re delighted to hear that you loved the location, the atmosphere of our hotel, and especially the breakfast. It’s also great to know that our staff made a positive impression on you. We appreciate your suggestion regarding the coffee maker and will certainly take it into consideration to further improve our guest experience. We look forward to welcoming you back soon for another wonderful stay! 😊 Best regards Your team of the Schwarzer Adler
Dear Marina, Thank you so much for your wonderful review! We’re delighted to hear that you loved the location, the atmosphere of our hotel, and especially the breakfast. It’s also great to know that our staff made a positive impression on… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom, service, two pools, breakfast were excellent.
Dear Antra, we’re delighted to hear that you enjoyed your stay with us and that the room, our service, both pools, and the breakfast met your expectations. Feedback like yours is the greatest motivation for our team and shows us that we are on the right path. It was a pleasure having you as our guest at the Hotel Schwarzer Adler, and we truly hope to welcome you back again soon. Your Schwarzer Adler Team
Dear Antra, we’re delighted to hear that you enjoyed your stay with us and that the room, our service, both pools, and the breakfast met your expectations. Feedback like yours is the greatest motivation for our team and shows us that we are… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewPerfectly situated in the center of town. The entire staff were very accommodating especially the breakfast crew. They were the best! It’s a popular place to eat dinner too. Food was excellent! Great place to stay while in Kitzbuhel.
Honestly can’t think of anything negative to say.
Dear Victor, thank you so much for your fantastic feedback! We’re truly honored to be described as “the place to stay” in Kitzbühel – that means a great deal to us. It’s wonderful to hear that you enjoyed our spa, central location, and dining experiences. Your special mention of our breakfast team will certainly make their day! We’re especially happy that everything from the food to the hospitality made your stay so memorable. Knowing you couldn't think of anything negative is the greatest compliment we could hope for. It was a pleasure having you with us, and we sincerely hope to welcome you back to the Schwarzer Adler Hotel and Resort in the near future. Your Schwarzer Adler Team
Dear Victor, thank you so much for your fantastic feedback! We’re truly honored to be described as “the place to stay” in Kitzbühel – that means a great deal to us. It’s wonderful to hear that you enjoyed our spa, central location, and dini… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewFacilities were great
You had to pay for bottle water in your room. This should be included in the cost of the room. The water fountains in the spa were useless. Restaurant prices and drinks were very expensive, which stopped us from eating there, which we would have liked.
Dear Craig, Thank you for your honest feedback! We're glad to hear you appreciated our facilities. At the same time, we’re sorry to learn that some aspects didn’t meet your expectations. Your comments are important to us and will be shared with the relevant teams, as we’re always looking for ways to improve the guest experience. We hope to welcome you back again – and maybe have the chance to better impress you next time! Your team at Hotel Schwarzer Adler
Dear Craig, Thank you for your honest feedback! We're glad to hear you appreciated our facilities. At the same time, we’re sorry to learn that some aspects didn’t meet your expectations. Your comments are important to us and will be sha… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewBreakfast was amazing as well as the outdoor pool and the quality of the rooms. The spa was also really nice for the rainy days. Location is also perfect. For lifts up to the mountains as well as restaurants and bars.
Could have done with aircon as it was 30 degrees. The hotel did provide a fan but it did mean some nights trying to sleep was really uncomfortable
Dear Lauren, thank you so much for your lovely review! We’re delighted you enjoyed your time in Kitzbühel and appreciated our breakfast, spa, rooms, outdoor pool, and central location. We’re sorry to hear that the warm temperatures made sleeping a bit uncomfortable, even with the fan. Unfortunately, our alpine-style building does not have air conditioning, but we’re always looking for ways to improve guest comfort. We’d be thrilled to welcome you back again soon! Your Schwarzer Adler Team
Dear Lauren, thank you so much for your lovely review! We’re delighted you enjoyed your time in Kitzbühel and appreciated our breakfast, spa, rooms, outdoor pool, and central location. We’re sorry to hear that the warm temperatures made sl… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewThis hotel is an absolute pleasure to stay in, the staff are very attentive, the rooms are beautiful, the breakfast is amazing and we thoroughly enjoyed every moment!!
Not a thing!!
Dear Julie, Thank you so much for your wonderful feedback! We're truly delighted to hear that you enjoyed your stay with us, from the attentive service and beautiful rooms to our breakfast. It means a lot to us that you had such a great experience – your kind words are the best reward for our team. We would love to welcome you back again soon! Warm regards, Virginia and the entire Schwarzer Adler Team
Dear Julie, Thank you so much for your wonderful feedback! We're truly delighted to hear that you enjoyed your stay with us, from the attentive service and beautiful rooms to our breakfast. It means a lot to us that you had such a grea… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 May 2025 · Stayed in March 2025
Verified reviewRoom is very spacious and well designed. The breakfast was good. Spa is a great feature after a day skiing and this was well maintained.
The rooftop pool wasn't very warm, having this feature is excellent for the hotel but we didn't use more than once because of the temperature of it.
Reviewed: 7 May 2025 · Stayed in February 2025
Verified reviewService and breakfast were great
Free parking would be nice, Hotel restaurant is super expensive
Reviewed: 6 May 2025 · Stayed in February 2025
Verified review