Nice place, amazing food, friendly staff, good location, suitable for families with young children

Stayed in August 2025

A.C would be amazing for hot summer days

The room was just perfect with an amazing balcony. Grate kids room and geate free parking. Staff was very nice, hospitable and helpful. Danke🙏🙏🙏

Stayed in August 2025

the reception staff not friendly...upon arrival there was no one at the reception, although she saw us waiting she did not rush to come and even seemed bothered by our presence...at check out although the room was fully paid in advance the reception issued us an invoice for payment, I had to show the transfer and the booking through booking for clarification. toilet area separate from the sink (it is a hygiene issue - for hand washing) and doors with transparent glass... although the program is announced until 23, at 21.30 the hotel seems deserted (lights off)

Stayed in August 2025

nothing at all

atmosphere is wonderful and the room is clean and the breakfast is delicious. literally everything is perfect 👌

Stayed in August 2025

Staff was very friendly and helpfull.

Stayed in August 2025

Nothing to mention

Spent 6 days with one year baby in the hotel end of July. Very nice location, many opportunities for outdoor activities like hiking nearby. Playroom for the baby in the hotel and many playgrounds close to hotel in the village and in the mountains with cable car access. Not simple playgrounds but like paradise for children. Cable cars are free to use thanks to jokercard. Jokercard has many other benefits, worth to check on internet or ask at reception they will help for sure. We were satisfied with every service of the hotel, all the staff we met were friendly. The staff really do their best, our baby would highlight his favourite italian waiter who always made him laugh. All the food served was outstanding thanks to the expertise of hungarian chefs in kitchen. We will definitely come back.

Stayed in July 2025

The bed was too soft for me

Excellent breakfasts and dinners

Stayed in July 2025

Breakfast variations not given. Food quality not good for this price.

Calm area

Stayed in July 2025

The price is expensive for the hotel's location. Also, breakfast ends at 10, while most hotels end at 11. Also, a deposit of 500 euros is required. This is a large amount and was not mentioned when booking.

I liked the cooperation with the staff, it was really nice, and the cleanliness of the room.

Stayed in July 2025

Beds are a bit too soft and shower window protection is too short - no chance to take a shower without flooding the bathroom

Friendly staff. Good food; excellent breakfast

Stayed in July 2025

Clean and modern rooms, great breakfast and exceptional dinner. The wellness area has a variety of sauna types and a wonderful relaxation room. Perfect for a skiing or hiking trip since the hotel is directly at the mountain next to a ski shop!

Stayed in March 2025

No free tap water at dinner is kinda strange. Also, supposedly there is a sun terrace but with the mountain in the way that isn't available all day. Staff at reception and bar is super, restaurant could be friendlier.

Great location and the valet parking service is amazing. Rooms are very clean. Dinner was decent. Sauna is very nice with 3 different temperature rooms.

Stayed in March 2025

Old rooms need some upgrade. Glass doors in toilettes are a complete non-sense!

Great location, professional service, overall quality of the hotel, great bar, dinners, friendly staff, parking.

Stayed in February 2025

Breakfast, dinner, and bar were awesome. Very delicious. The room was very clean although the bed was a bit too high for kids. Regarding the location, for family who has small kids, it was a bit inconvenient to go to a family slope.

Stayed in February 2025

we were travel with friends so the location of the hotel was uphill, that was a problem for us that didn't had a car. the hotel didn't provide shutle to the city, or even to go "down" and up from the bus rute to the hotel. if we need a cab to get there from the closes city, it cost 20 euros + 5 to the taxi goes to the hotel hill. that was really annoing. The "SPA" wasn't a spa. is a good space for sauna and relax, but didn't had hottub, or even any service that we can book. so i don't know why they say that is a SPA. if their is no service available.

the room was fine. the food was excelent. the staff was good and help us since one of my friend had a leg enjurie and couldn't walk up and donw hill, so they open a excepction and used their car to move her arround some times. the ski-in'/out it was very dificult for begginers. almost impossible to then.

Stayed in January 2025

The only thing I didnt like was that often the hot water wasn't hot yet, so it wasn't possible to make my morning tea

breakfast was sensational every day! We had half board included in our reservation and it was well and truly worth it!

Stayed in January 2025

Amazing staff, very kind and caring people! Clean rooms and spa. Good food, value for money. The location is magical!!

Stayed in January 2025

everything, equipment, peace, food, comfort, space, interior

Stayed in August 2024

There are a few itches which are not actually critical, so it is a decent hotel, however the one the person who does the marketing does it very good so it does look greater in the photos than it is. Still it is'nt in any way bad and it is not a bad decision to visit. It is not in the centre of the village like some other, you'll have to travel by a car or free bus (with jocker card)

The overall cleanliness, the children's playground and some other details are really great. The staff becomes simpathic in a few days as you get confortable, don't judge everything too soon until you acommodate totally. Some practical things like bikes/skiis store exist. Also, Jocker card that you get is a must here. I don't even know how I would move arround without it in surrounding resorts, where to park etc. so this card is maybe a half of the whole value if you use it alot.

Stayed in August 2024

Very nice hotel with very kindly staff. I highly recommend it. We will surely come back.

Stayed in August 2024

I wish there would be better explanations on how skiing works in the area. Especially since we had small kids who did not know how to ski. We would have stayed closer to the kid's ski school. They were very kind and inviting to children.

The staff was exceptional. We lost our car keys and the staff was extremely helpful. We were able to find them.

Stayed in March 2024

15 Euro parking fee is requested tp park in hotel's garage. However, there is a free valet service to park free of charge in a parking area outside the hotel.

Excellent location for ski in, ski out next to the lift. Comfortable rooms, and dining area.

Stayed in March 2024

both dinner and breakfast where not very good.. spa area is small

good location. nice staff. big rooms. very clean

Stayed in February 2024

We like your staff (personal), especially those 3people from the Croatia - we have been in contact with. They were amazing! Can not wait to arrive again and to spend ski vacation in your hotel again. Say hello to them ;-)

Stayed in January 2024