Reviews of Hotel Kristall This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Dorfstraße 60, 6580 Sankt Anton am Arlberg, Austria
#55 of 70 hotels in Sankt Anton am Arlberg
Guests' ChoiceReview Score
Based on 40 hotel reviews
8.7Score breakdown
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Cleanliness
9.2
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Comfort
9.0
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Location
9.4
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Facilities
8.5
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Staff
9.6
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Value for money
8.5
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Free Wifi
8.5
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Showing 1 - 25
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Reviewed: August 5, 2025
Tom
United Kingdom28 Reviews1 helpful vote9.0“A lovely hotel in a beautiful spot - go elsewhere for breakfast”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
The breakfast was meagre, there was very little choice and most of what was available was very basic
The hotel is well situated smack in the old town. We arrived late, in the rain and left early the next morning, so we didn't get a chance to do the hotel justice
Stayed in July 2025
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Reviewed: June 29, 2025
Scott
United Kingdom3 Reviews1 helpful vote9.0“Will Return”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Can get a bit noisy on evening from bar/street but we needed balcony door and window open because of the Summer heat. Perhaps availability of small fan in room for hot day/nights in Summer could be a thought but only a suggestion
Very good communication with hotel,great location,staff friendly and very helpful,clean and comfortable,beds and bathroom great for us. Obviously our visit was in the Summer so great for being less busy and customer service still excellent. We enjoyed chilling on balcony in morning. Overall we hopefully will return next Spring/Summer
Stayed in June 2025
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Reviewed: March 1, 2025
Ignacio
Spain13 Reviews1 helpful vote9.0“Great!!”- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing,,,
The staff and the location were great… comfortable, clean,,, perfect.
Stayed in March 2025
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Reviewed: July 29, 2024
Rhonda
Australia60 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
No teamaking facilities
Location, great staff, welcoming and friendly
Stayed in July 2024
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Reviewed: February 16, 2024
Ian
Australia23 Reviews1 helpful vote9.0“Great stay again at Hotel Kristall, great people, bar and sauna.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 7 nights
Eastern European staff were a little prickly to begin with but warmed up after a while. Room was hot, but seems like an issue with the whole building.
Breakfast was decent, great reception and helpful staff, bar excellent and our Greek legends behind the bar. 2 saunas and relaxation area extremely handy!
Stayed in January 2024
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Reviewed: December 31, 2023
Vince
Canada10 Reviews2 helpful votes8.0“Fantastic choice - would definitely come back again!”- • Leisure trip
- • Group
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Even better if a bit more food variety in the morning for people with longer stays. Lounge for non-skiers would be a nice option (or arrangement with neighbouring property).
Hosts and staff were super friendly and helpful. Excellent service atmosphere. On-site breakfast was well stocked and run. Location is perfect in the pedestrian zone. Great access from train station with all our ski gear. Very walkable. Right beside bars and solid windows blocked the sound very well. Sauna room was great. Arrangement to leave skis near Galzig lift was a nice surprise. Luggage storage room was very appreciated on final ski day. Good wifi.
Stayed in December 2023
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Reviewed: March 30, 2023
Annabel
United Kingdom16 Reviews9.0“Very enjoyable”- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Comfortable, spacious, friendly, helpful.
Stayed in March 2023
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Reviewed: March 29, 2023
Malcolm
United Kingdom22 Reviews2 helpful votes10“Great location and great staff. Comfortable.”- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Very friendly staff. Approachable and were extremely helpful when we needed help. The rooms were large and comfortable.
Stayed in March 2023
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Reviewed: March 19, 2023
Gordon
United Kingdom8 Reviews10“couldn’t ask for more”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
nothing
staff cleanliness breakfast
Stayed in March 2023
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Reviewed: March 16, 2023
Gordon
United Kingdom8 Reviews10“it was exactly what my friend and I required. a few days away to completely relax and that was achieved”- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
nothing
very clean great staff lovely breakfast
Stayed in March 2023
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Reviewed: February 22, 2023
Jacopo
United Kingdom4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
Noise on the street
Stayed in February 2023
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Reviewed: February 15, 2023
Tracie
United Kingdom2 Reviews1 helpful vote10“a perfect week fabulous hotel with very friendly staff”- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 7 nights
- • Submitted from a mobile device
nothing
perfect location. excellent restaurant and very friendly
Stayed in February 2023
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Reviewed: December 14, 2022
Richard
United States1 review10Exceptional- • Leisure trip
- • Travelers with friends
- • Family Suite
- • Stayed 1 night
- • Submitted from a mobile device
nothing about the property. it was a bit pricy I’d say
convenient locations
Stayed in December 2022
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Reviewed: July 21, 2025
Mona
Denmark3 Reviews1.0“Passive aggressive staff - uncomfortable experience”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
First of all, I booked a double room for couples but at arrival the host looked up my name (Arabic) and then gave us a small dark room with two separate single beds facing in yard with a tiny bathroom (much cheaper room) which I didn’t book. My Caucasian boyfriend went then to the host who was sitting in the hotel’s restaurant chatting with the rest of the hotel staff. He friendly asked if there has been a mistake since the room that she gave us looked nothing like what we payed for or like the pictures. The host then moved us to the double room that we originally booked. From that moment on multiple occasions had us feeling unwelcome and uncomfortable. For example, we went to the hotel’s restaurant for dinner. After ordering a glass of wine the taller waitress who served us (bleached hair, tattooed eyebrows, end 30s-40s) came back with an almost empty glass. When we looked around, we noticed that the other guests had full glasses of wine. The waitress had also a rude and dismissive attitude and was joking at the bar with the hotel’s restaurant owner. It should be mentioned all of these staff members were hanging out together earlier when my boyfriend kindly asked to change the room to what we have booked. The food gave us on top of that bad stomachs. Yet we stayed respectful and tipped the waitress who bluntly asked for a tip. At departure on the next morning (early check out at 10) the same waitress saw us leaving and chose to fully ignore our presence. This whole experience left us feeling racially discriminated on my behalf and uncomfortable as a whole. Furthermore, the bathroom wasn’t clean as I found hair on the sink and brown spots on the toilet seat.
The location of the hotel was central.
Stayed in July 2025
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Reviewed: February 13, 2025
Alexs
Austria13 Reviews1 helpful vote6.0“Good hotel with friendly staff but be ready for a short sleep.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 7 nights
Sleepless nights - loud crowds and music
Breakfast was good. The location is perfect – close to the lifts.
Stayed in February 2025
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Reviewed: April 12, 2024
Gregor
Slovenia11 Reviews2 helpful votes6.0“Good”- • Leisure trip
- • Group
- • Family Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Refrigerator was missing in the room.
.
Stayed in March 2024
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Reviewed: February 23, 2024
Palle
Denmark24 Reviews7.0“Ok hotel and area”- • Leisure trip
- • Group
- • Family Suite
- • Stayed 3 nights
- • Submitted from a mobile device
There were a room for ski equipment, but it was not possible to get your boots heated. Breakfast was ok but not more.
The area was ok and so was the distance to the skilifts. Friendly personal. Remember to reserve tables for breakfast if you arrive in the morning. If we haven’t had a documentation on an email we should have found a place for breakfast elsewhere.
Stayed in January 2024
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Reviewed: February 8, 2024
Steve
Australia6 Reviews4.0“Great staff but noise & vibration from clubs to first floor rooms can kill your sleep. Poor Wifi”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
Rooms on the first floor get vibration and doof doof sound from nearby clubs. It's a killer trying to sleep. Also very ordinary Wifi service that can't be made up by the poor 4G service in the area.
Very friendly staff and great service
Stayed in February 2024
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Reviewed: April 17, 2025
Christopher
Portugal2 Reviews8.0“Relaxing family ski break with no queuing, good food and nice weather”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 5 nights
There are no comments available for this review
Stayed in April 2025
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Reviewed: March 12, 2025
George
United Kingdom3 Reviews10Exceptional- • Business trip
- • Group
- • Family Suite
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: February 8, 2025
Vitaliy
Ukraine1 review10Exceptional- • Leisure trip
- • Group
- • Family Suite
- • Stayed 4 nights
There are no comments available for this review
Stayed in February 2025
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Reviewed: February 6, 2025
James
Hong Kong10 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
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Reviewed: January 4, 2025
Jan-hendrik
Germany5 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2024
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Reviewed: July 15, 2024
Lee
United Kingdom15 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2024
Showing 1 - 25
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