Reviews of Haus Irmgard by Châtel Reizen
Lanersbach 407, 6293 Tux, Austria
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Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewPerfectly located house with very nice and caring owners
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewThe hosts were awesome, breakfast was great and they were super friendly. The location was perfect, short walk to the lift or bus stop. The hosts helped with anything we needed and were very helpful.
The room was not on-suite and we had to share a bathroom.
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewI think the location is the best you can get in the resort, very central and really easy access to the slopes and to Hintertux. The hosts were exceptional. Very welcoming, accommodating and friendly so you get a top notch service. If you have a chance to have dinner in the house, do it as they are really good cooks. I would stay here again.
Some of the walls are a bit thin so I could hear lots of coming and going outside my room in the evening.
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewVery kind staff Clear room Location Low price
Uncomfortable bed and pillow
Thank you for your feedback! We're glad to hear that you appreciated the great price-quality ratio, the kind staff, the clean room, and the location. We’re sorry to hear that the bed and pillow were uncomfortable for you. Your feedback is valuable, and we will consider this for improvements moving forward. We hope you had an enjoyable stay overall and would love to welcome you again in the future!
Thank you for your feedback! We're glad to hear that you appreciated the great price-quality ratio, the kind staff, the clean room, and the location. We’re sorry to hear that the bed and pillow were uncomfortable for you. Your feedback… Show more
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewPerfection location. Ample breakfast. Nice staff.
Thank you for your kind review! We’re delighted to hear that you enjoyed the perfect location, our ample breakfast, and the friendliness of our staff. We hope to welcome you back soon for another great stay! Best regards, Chatel Reizen
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewLocation is just perfect. Super friendly hosts. Free parking. Possibility to use the dining room during the day.
Terrible bed mattress. It would be lovely if the dining room were equipped with more utensils such as knives, forks, and dining plates. Of course, we would gladly take responsibility for cleaning up afterwards. The building has thin walls, so we could hear absolutely everything........especially the drunk Polish guests who were shouting until late into the night :(
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated our perfect location, friendly hosts, and free parking, as well as the option to use the dining room during the day. We are, however, sorry to learn that some aspects of your stay did not meet your expectations. We understand how important a comfortable mattress is for a good night’s rest, and we will look into this matter to improve our accommodations. Your suggestion to equip the dining room with more utensils such as knives, forks, and plates is greatly appreciated, and we will consider making these additions to enhance the convenience for our guests. We sincerely apologize for the disturbance caused by the noise and thin walls. We will explore ways to address soundproofing issues and also remind our guests to respect quiet hours to ensure everyone’s comfort. Thank you for bringing these points to our attention. We hope to have the opportunity to host you again and provide you with an improved experience. Best regards, Chatel Reizen
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated our perfect location, friendly hosts, and free parking, as well as the option to use the dining room during the day. We are, however… Show more
Reviewed: 24 March 2024 · Stayed in March 2024
Verified reviewThe hosts were very kind and helpful. Took good care of the guests. The price was perfect for what it was. Everything as advertised and yes it is a bit dated but also cosy. Breakfast was simple but everything you’d need. Location also amazing with everything closeby.
The shared bathroom facilities consisted of a shower and separate toilet shared with 3 rooms. Very cramped shower and the toilet was on a different floor.
Thank you for your feedback! We're glad to hear that the hosts were very kind and helpful, and that they took good care of the guests. We’re also pleased that the price was just right for what you received, and that the location and the simple breakfast met your needs. We understand that the shared bathroom facilities and the cramped shower were not ideal, and we appreciate your honest comments about these aspects. We will take this feedback into consideration for future improvements. Thank you again for sharing your experience, and we hope to welcome you back in the future!
Thank you for your feedback! We're glad to hear that the hosts were very kind and helpful, and that they took good care of the guests. We’re also pleased that the price was just right for what you received, and that the location and the… Show more
Reviewed: 3 March 2024 · Stayed in March 2024
Verified reviewReviewed: 15 February 2024 · Stayed in February 2024
Verified reviewGreat place! Lovely hosts! Fridge full of beer :) Great location!
Small shower.
Thank you so much for your kind review! We’re delighted to hear that you enjoyed the place, appreciated our hospitality, and loved the great location. We’re sorry to hear that the size of the shower didn’t fully meet your expectations. We’ll take your feedback into consideration as we look for ways to improve. We hope to welcome you back again soon! Best regards, Chatel Reizen
Thank you so much for your kind review! We’re delighted to hear that you enjoyed the place, appreciated our hospitality, and loved the great location. We’re sorry to hear that the size of the shower didn’t fully meet your expectations. We’… Show more
Reviewed: 15 January 2024 · Stayed in January 2024
Verified reviewVery friendly hosts. Close vicinity to ski runs.
Thank you for your kind feedback! We’re thrilled to hear that you appreciated our friendly hosts and the close proximity to the ski runs. We hope to welcome you back again soon! Best regards, Chatel Reizen
Reviewed: 11 April 2023 · Stayed in April 2023
Verified reviewReviewed: 10 April 2023 · Stayed in April 2023
Verified reviewGreat location and helpful hosts.
Firstly, breakfast start time is way too late for skiiers. The beds were pretty uncomfortable and the shared bathroom/toilet were on a different floor. The toilet had no sink ?!
Thank you for your honest feedback. We’re glad you appreciated the great location and found our hosts helpful during your stay. We apologize for the inconveniences you experienced. We understand that the late breakfast start time may not be ideal for skiers, and we will review our schedule to better accommodate early risers. Additionally, we’re sorry to hear that the beds were uncomfortable and that the shared bathroom and toilet arrangements did not meet your expectations. The absence of a sink in the toilet is certainly not ideal, and we will consider how this can be improved. Your feedback is valuable to us, and we will use it to make necessary improvements for our guests’ comfort. Thank you again for sharing your thoughts, and we hope to have the opportunity to host you again with a better experience. Best regards, Chatel Reizen
Thank you for your honest feedback. We’re glad you appreciated the great location and found our hosts helpful during your stay. We apologize for the inconveniences you experienced. We understand that the late breakfast start time may not b… Show more
Reviewed: 17 March 2023 · Stayed in March 2023
Verified reviewreally helpful crew, great location, super value
Thank you for your wonderful feedback! We’re delighted to hear that you found our team helpful, appreciated the great location, and enjoyed the excellent value. We hope to welcome you back again soon! Best regards, Chatel Reizen
Reviewed: 24 February 2023 · Stayed in February 2023
Verified reviewJur and Nel were great hosts and made us very welcome. The atmosphere was very friendly. The location was great for the Eggalm lift (100m away) and the ski bus stops were very close.
Thank you so much for your wonderful feedback! We’re delighted to hear that Jur and Nel made you feel welcome and that you enjoyed the friendly atmosphere. It’s great to know the location worked perfectly for you, with the Eggalm lift just 100m away and the ski bus stops nearby. We hope to see you again for another fantastic stay! Best regards, Chatel Reizen
Thank you so much for your wonderful feedback! We’re delighted to hear that Jur and Nel made you feel welcome and that you enjoyed the friendly atmosphere. It’s great to know the location worked perfectly for you, with the Eggalm lift just … Show more
Reviewed: 19 February 2023 · Stayed in February 2023
Verified reviewDear Guests, Thank you for your kind words! We’re thrilled to hear that your stay at Haus Irgard was comfortable and that you appreciated the brilliant hospitality and location. We hope to welcome you back again soon! Best regards, Chatel Reizen
Dear Guests, Thank you for your kind words! We’re thrilled to hear that your stay at Haus Irgard was comfortable and that you appreciated the brilliant hospitality and location. We hope to welcome you back again soon! Best regards, Chat… Show more
Reviewed: 20 September 2022 · Stayed in August 2022
Verified reviewAmazing location, near cable car and supermarkt
kitchen and dining area can be renovated
Thank you for your feedback! We’re delighted to hear that you enjoyed the amazing location, with close proximity to the cable car and supermarket. We appreciate your suggestion regarding the kitchen and dining area, and we’ll consider renovations to enhance the experience for our guests. We hope to welcome you back again soon! Best regards, Chatel Reizen
Thank you for your feedback! We’re delighted to hear that you enjoyed the amazing location, with close proximity to the cable car and supermarket. We appreciate your suggestion regarding the kitchen and dining area, and we’ll consider reno… Show more