Everything was exceptional the building, the room, the spa, pool and gym and the people

Stayed in August 2025

Great castello atmosphere and top buffet for breakfast and dinner!

Stayed in July 2025

There is no coffee machine in the room

Location,service,food

Stayed in August 2025

Beautiful authentic castle in quiet setting very close to centre of town

Stayed in August 2025

Everything! Everything was perfect. The hotel, customer service, golf course, etc. Octavio, the host, was especially friendly and helpful. He made our visit delightful.

Stayed in June 2025

Absolutely stunning surroundings, 15 minute walk to the old town. Goods are a good size, shower is amazing.

Stayed in May 2025

I cannot think of a thing.

Everything,You can tell by my survey. I will be coming back for sure next summer. I had a wonderful experience.

Stayed in April 2025

Just want inform about transfer driver who was very rude and dictated her terms, this is not possible for 5 stars Hotel.

It was amazing as usual.

Stayed in March 2025

alles was perfect

suppperrrrr ontbijt

Stayed in March 2025

Having to bus to the ski lift.

Food is excellent as is the Spa and some entertainment in the evenings.

Stayed in March 2025

no coffee or thee in the room extra charge for parking not possible to change between 3 restaurants during stay

Nice room Good drinks at the bar Friendly reception Skilockers en shuttleservice Breakfast, diner & spa

Stayed in March 2025

Loved it all

Everything!! Food was the best part along with the great “show” that’s offered every night at the saunas. Truly incredible and memorable experience.

Stayed in January 2025

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Food was great

Stayed in February 2025

Breakfast not early enough for skiers. Needs to start at 7 am and not 7.30am

Very comfortable relaxing spa

Stayed in February 2025

Everything - never felt so at home and comfortable first time visiting a country before. The venue, the vibe, the staff, all amazing.

Stayed in December 2024

Restaurants close to early

Fantasic spa - sauna experience Great breakfast Beautiful surroundings staff

Stayed in November 2024

I would love a hot tub or for the water in the pool to be really warm.

Great location, excellent food and wine

Stayed in October 2024

I recently had the pleasure of staying at a luxurious hotel nestled in the heart of the Alps, and it was nothing short of magical. From the moment I arrived, I was captivated by the stunning surroundings and the warm, welcoming atmosphere. The hotel itself is a masterpiece of elegance and comfort. The rooms are spacious and beautifully appointed, with breathtaking views of the alpine landscape. Every detail is meticulously curated to ensure a truly luxurious experience. One of the highlights of my stay was the exquisite golf course. It is impeccably maintained and offers a challenging yet enjoyable experience for golfers of all skill levels. The backdrop of the majestic Alps adds an unparalleled beauty to every round. The authentic spa and lounge area are equally impressive. The spa offers a range of treatments that are both relaxing and rejuvenating, with skilled therapists who truly know how to make you feel pampered. The lounge area is the perfect place to unwind, with plush seating and a cozy ambiance that invites you to linger. Evenings at the hotel are nothing short of enchanting, especially when accompanied by incredible live jazz performances. The music sets the perfect tone for a relaxing and enjoyable night, adding to the hotel's magical atmosphere. The staff at the hotel deserve special mention. Every member of the team is extremely nice and helpful, always going above and beyond to ensure that your stay is perfect. Their genuine hospitality and attention to detail make you feel truly valued and cared for. Overall, this hotel offers an unforgettable experience that combines luxury, natural beauty, and exceptional service. I highly recommend it to anyone looking for a perfect getaway in the Alps.

Stayed in July 2024

See this as constructive feedback to be better on your execution. Only one staff member could help at the reception (long waiting time), while four young staff members did not have the training to help. Many guests were waiting at the elevator all the time, as only one elevator was working. The food on 1/2 pension was ok, but not 5 *****. Do less courses and be 5 ***** on the execution 👍

Beautiful location, beautiful scenery, beautiful room (deluxe room) with spectacular view. Helpful and kind staff members (a bit too staged on the arrival, be more natural 😉) 🇦🇹🌞♥️ we have recommended your hotel and we will be back for sure 👍

Stayed in July 2024

Everything was good

Stayed in May 2024

Staff at the SPA were so uninvolved and snobbish. Half the saunas and hamam were off. Our room was at the most far end, very inconvenient to take two lifts and walk far to get to the room. Although half the hotel was empty. Room is small and dark.

Very beautiful property with magnificent view. The concept is like a caste, very impressive and solid. Excellent breakfast

Stayed in April 2024

nice atmosphere and catered for many needs

Stayed in April 2024

A few of the servers in the main restaurant in the evening were not very friendly. But maybe they were just tired. We enjoyed our meals anyway.

Our rooms were quite comfortable, the breakfast was fabulous, the indoor pool was really nice, the shuttle was convenient, and the food at the main restaurant was good.

Stayed in February 2024

Nothing

The staff were absolutely fantastic. The hotel was so nice. The food was great and the ski transport was spot on . Loved it all

Stayed in March 2024