Reviews of I AM HOTEL Graz-Seiersberg

Good location.Not far from the main highway.A little bit complicated self Check-in. But with the help of Ai concierge everything went fluently.Clean rooms,spacious parking. Good breakfast.

Il self check-in...

A nice hotel overall, with interesting design solutions, big terrace, parking and a decent restaurant.

My room didn't have AC (which was expected), but also ventilation was very poor, which made it very hot even during cool nights. Check-in instructions are not clear for non German speakers.

It was well located and perfect for the short stay :)

The chat bot still has a few areas to be updated on (like for example the check-out procedure).

It was a quiet place, with a lovely restaurant there

It was a bit difficult to find, but once you do, it’s A great hotel!!

I.liked the size of room and bathroom. App chat function was useful

The check in process is very difficult. There's pre check in process which i did, but never received room reservation number. Machine for self check-in was not user friendly and it took ages to get my hands on the room reservation numbers. Location was hard to find. Booked for 2 but bed only set up for 1 person.

Very accommodating with my late schedule as I was travelling from afar.

The hotel was rather underwhelming. The room had a strange layout – the bathroom was connected to the bedroom with a walk-in shower, which meant that every time you took a shower, the entire floor got wet, including parts of the sleeping area. It didn’t feel very practical or comfortable. Another issue was the very loud fan in the toilet, which stayed on for a long time after use. It was especially annoying at night, making it difficult to fall asleep. Breakfast was disappointing and didn’t match what was shown in the photos – in reality, it was very basic and lacked variety. The staff also seemed disinterested and not particularly helpful when approached with questions or requests. Overall, it was an average stay, but definitely not something I would recommend or come back to. It felt like style was prioritized over comfort and service.

Good price.

Bad mattress and weird check in. Couldnt find the parking at night (you need to drive to the end of the building or the door to the hotel, the white one was closed)

Comfortable rooms, decent breakfast buffet. Close to motorway, yet quiet and super-convenient for a stop-over on the way from Scandinavia to Croatia.

Self check-in took some time, as reservation code did not arrive by email as promised. Helpful staff on hotline though and once the check-in was done, the stay was very nice.

Nice location very authentic and great kitchen!

Very Alpine style nice staff and good value for the money

Overall it was good experience. We used a room only for sleep since we were engaged with F1 entertainments in Red Bull Ring. Breakfast was good, only challange that we had was on Sunday, we had to wait for a while to get some free tables. Location is in general very quite, have safe underground parking which is free. All in all good transit stay!

From check-in, room was clean and prepared for us. Only thing that was not clean were floors. We wait for second day if the cleaning personel will redo the job but unfortunately they didn't. We took our car-hand vacum and vacumend the whole room. For sure, something to take care in future. Since we are guests, we didn't want to aks for that floor cleaning service, that should be also something by default to be done within hotel service, each day. We all learn from mistakes. Lower rating because of that. Check-in experiance could also be better. To many steps to take and easy to miss something if you are first time in hotel, as example, we did everything good (with guidance of host) and despite that, our check-in wasn't visible in the system, so we had to do everything manually.

Location

The self check-in was complicated and frustrating

Clean and location

Small bed and room and shower...No tea Coffee or Kettle .door beeping all Nite Long If Not closed as wssnt..noise buzzing from floor below...

Clean, comfy room with amazing view

The personal was nice and helpful. Also, the breakfast was good.

The rooms are poorly equipped: there is no fridge, no teapot. Also, the pillows are quite old and used. Additionally, there is a lack of local light near the bad.

Location Coziness

Breakfast