Reviews of ERIKA Boutiquehotel Kitzbühel 4 stars
Josef-Pirchl-Straße 21, 6370 Kitzbühel, Austria

Loading
Guests also reviewed these properties:
Milano Marittima, Italy
Mansfield, United States
Wavre, Belgium
Mazatlán, Mexico
Bethel, United States
Pasadena, United States
Las Terrenas, Dominican Republic
Key West, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe facilities are great, the location is center and the food was amazing. The hotel staff are very nice. They surprised us and celebrated my wife birthday. It really made us very happy.
Nothing
Dear Guest Thank you so much for your lovley feedback. We are looking forward to welcoming you soon back again at our Hotel. Best regards, Henning Reichel & Team
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery beautiful hotel,the personal was helpful,very good breakfast,spa was wonderfull.
Dear Guest Thank you so much for your lovley feedback. We are looking forward to welcoming you soon back again at our Hotel. Best regards, Henning Reichel & Team
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewThe location and the pools were perfect. The staff 👌👌 The breakfast staff were very considering.
The clorine in the pools was more than needed and harmfull. The pool was dark and has no lights. There was no left for rooms in level 2. There was no laundry on weekends.
Dear Guest Thank you so much for your lovley feedback. We are looking forward to welcoming you soon back again at our Hotel. Best regards, Henning Reichel & Team
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat staff, beautiful rooms with perfect balconies, lovely breakfast. Location is great, easy walk to everywhere - short walk to town centre, 5 minutes, under 10 minutes walk to the station.
Nothing
Dear Guest Thank you so much for your lovley feedback. We are looking forward to welcoming you soon back again at our Hotel. Best regards, Henning Reichel & Team
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewamazing hotel, amazing staff! highly recommended !
Dear Giovanna Thank you for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel and Team
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe spa and the location
The parking was not free
Dear Ligia Thank you for your kind feedback. Hope to see you soon back again at our hotel. Best regards Henning Reichel and Team
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewDear Mona Thank you for your feedback. Hope to see you soon back again at our hotel. Best regards Henning Reichel and Team
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewHighly recommend , everything was great , location , breakfast , the staff , highly recommend the restaurant - food is extraordinary .
Dear Alina Thank you for your feedback. Hope to see you soon back again at our hotel. Best regards Henning Reichel and Team
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewBeautiful hotel with great views, wonderful staff, and great food
There was a pretty noisy road not that’s attached to it so it was possible to hear it at night.
Dear Guest Thank you for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 7 June 2025 · Stayed in March 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewVery very good hotel and service
Dear Guest Thank you for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewPet friendly and location
No air conditioning, made it very difficult to sleep, breakfast counter was too far from the restaurant tables.
Dear Aldo Thank you for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewVery helpful stuff Enjoyable view and location Very clean
Dear Rashed Thank you for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewLocation great, staff very friendly and attentive, food really good
Bedrooms dark paint and lack of main lights in bedrooms
Dear David Thank you for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewWe absolutely loved our stay at the ERIKA! The room was warm, with dark colorway. All the staff were so very nice to us! The breakfast buffet was some of our favorites during our trip to Austria. It was a premium price, but I felt this was a premium hotel. I was hoping for an iron in the room, but no such luck. My guess is if I requested one, they would bring it right up or they would have pressed my shirt for me! Nothing for us to dislike about this property! Thank you ERIKA staff for making our stay in Kitzbühel a very memorable one!
Dear Michael Thank you so much for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewCurtains on the room could be imporved. My room was facing the rising sun, which poured in a woke me up on both nitghs. All else was absolutely impeccable.
Dear Mikko Thank you so much for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewIn the middle of kitzbuhl, walking distance from everything The Styling , the food and really hygienic.
Rooms where quite warm even with the windows open
Dear Marilou Thank you so much for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewLocation, breakfast and staff
Dear Christina Thank you so much for your kind feedback. We hope to see you soon back again at our Hotel. Best regards Henning Reichel & Team