Nothing

The facilities are great, the location is center and the food was amazing. The hotel staff are very nice. They surprised us and celebrated my wife birthday. It really made us very happy.

Stayed in August 2025

Very beautiful hotel,the personal was helpful,very good breakfast,spa was wonderfull.

Stayed in August 2025

The clorine in the pools was more than needed and harmfull. The pool was dark and has no lights. There was no left for rooms in level 2. There was no laundry on weekends.

The location and the pools were perfect. The staff 👌👌 The breakfast staff were very considering.

Stayed in July 2025

Nothing

Great staff, beautiful rooms with perfect balconies, lovely breakfast. Location is great, easy walk to everywhere - short walk to town centre, 5 minutes, under 10 minutes walk to the station.

Stayed in August 2025

amazing hotel, amazing staff! highly recommended !

Stayed in August 2025

The parking was not free

The spa and the location

Stayed in July 2025

Highly recommend , everything was great , location , breakfast , the staff , highly recommend the restaurant - food is extraordinary .

Stayed in June 2025

Very very good hotel and service

Stayed in May 2025

Very helpful stuff Enjoyable view and location Very clean

Stayed in May 2025

Bedrooms dark paint and lack of main lights in bedrooms

Location great, staff very friendly and attentive, food really good

Stayed in May 2025

We absolutely loved our stay at the ERIKA! The room was warm, with dark colorway. All the staff were so very nice to us! The breakfast buffet was some of our favorites during our trip to Austria. It was a premium price, but I felt this was a premium hotel. I was hoping for an iron in the room, but no such luck. My guess is if I requested one, they would bring it right up or they would have pressed my shirt for me! Nothing for us to dislike about this property! Thank you ERIKA staff for making our stay in Kitzbühel a very memorable one!

Stayed in March 2025

Curtains on the room could be imporved. My room was facing the rising sun, which poured in a woke me up on both nitghs. All else was absolutely impeccable.

Stayed in March 2025

Rooms where quite warm even with the windows open

In the middle of kitzbuhl, walking distance from everything The Styling , the food and really hygienic.

Stayed in March 2025

Location, breakfast and staff

Stayed in March 2025

The cost was expensive and in my view did not offer the standard which we paid for - for example water in the room was only provided for the first day and then charged

It was a beautiful building and well located to central kitzbuhel

Stayed in February 2025

The hotel was really really hot which we solved by keeping the windows open but it seemed like the heat was cranked up beyond what was reasonably necessary.

Breakfast and dinner was served at the hotel. While at first we worried we might miss going to other restaurants in town, after skiing all day, we were grateful to have a one-stop-shop to relax. We did a lot of exploring and had some great meals on the mountain during the day, and thought the breakfast and dinner were perfect relaxing bookends to that adventuring.

Stayed in March 2025

Needs a few more toilets on the ground floor.

Great Choice and plenty of it.

Stayed in March 2025

Clean, comfortable, friendly staff. Especially I would like to thank Mr.Nenad for the hospitality he showed to us. Great experience, many thanks

Stayed in February 2025

very helpful staff. superb diner, excellent salat bar and vine choices

Stayed in February 2025

No bus pickup afternoon only morning drop off. Tap water you are charged at dinner. Gym is small

The staff , food and pool/sauna all great

Stayed in February 2025

Pillows not so great

We had a fabulous experience. A family of four in 2 separate rooms. The staff were all friendly and helpful. The spa, pool and sauna were very good. Loved everything.

Stayed in February 2025

All the accommodations were amazing. The food service staff were incredible - in particular, Marco. The dinners were phenomenal.

Stayed in January 2025

The lighting in the room was terrible if you wanted to do anything after dark (that didn't involve watching TV). A few more cooked breakfast options would be good

Location was great, an easy walk into the centre of the city. Transport to the lift/ski hire shop Staff were exceptional Good bar and Reiner made some spectacular cocktails Restaurant food was as good as we hoped it would be

Stayed in January 2025

The beds were a little too hard for me, I like a soft mattress. Indoor pools were a little small, jacuzzi would have been nice for sore legs. The location is a bit of a distance from lifts and 5 mins from the town center, there was a shuttle in the morning, but you need to take the town bus home which stops 200m from the hotel and only runs every 30 mins or so (or its a 10 min walk).

Staff were very nice, breakfast omelet was very good. Evening meals were very good and something to look forward to, hotel is nice.

Stayed in January 2025