Reviews of Hotel Edelweiss Kitzbühel 3 stars

The hotel owners genuinely care about their residents, taking excellent care of them and making a great effort to help and inform them about the area. It's definitely one of the best hotels I've ever stayed at.

Excellent hotel! Nice property, friendly service, very close to the Kitzbuhel center and Hahnenkamm ski lift. Also great value for money!

Das Edelweiss is truly a gem of a hotel. Very clean, absolute first rate breakfast and late afternoon snack. Next to train tracks but not noisy at all. The family who runs the property (Klaus & Victoria) are friendly, super professional and tend to your every need. You really don't need a car though the hotel does have parking. Gondola is a 5-10 minute walk that's delightful and very easy. The hotel itself has lovely, simple rooms that fulfill every need we had. Highly recommended for families, couples, skiers, cyclists and really anyone who wants to relax in Kitzbuhel.

Nothing

location

Arrogant, pretentious and rude staff that made our stay feel akin to a probation centre rather than an expensive hotel. Rooms and corridors are drab, tasteless and outdated. We left early, despite having paid in advance.

Proximity to town but not in a busy area and gondola access

NA

The music piped through the building was extremely loud and was on until almost midnight and somewhat disruptive to quiet enjoyment of the property. Lack of point person on premises (i.e. front desk) to address immediate inquiries.

Fantastic family run hotel in a perfect location. Excellent attention to detail, great food and facilities! Highly recommend.

Everything was perfect. Was quite, beautiful, the people who work there was very kind and marvelous. The breakfast and the “merienda” were great. I love all. The spa area was perfect to relax after a day of ski. You can go walking from the hotel, 4 minutes walking.

Nothing, everything was super!!

Lovely breakfast buffet every day, cosy atmosphere, friendly owners and personnel, beautiful sauna, nice view from my tiny but comfortable single room. Also every day at around 4 pm a nice welcoming snack and tea. Hotel is in walking distance of the city center and near the Hahnekam skilift. Would come here again!

Dear Klaus and Veronika, I wanted to express my heartfelt gratitude for the exceptional experience I had during my stay at Hotel Edelweiss in Kitzbühel. Initially, I had planned to stay for four nights before heading into the mountains and then moving to another hotel. However, after the first few days at Edelweiss, I decided to extend my stay with you — and no.truer or more heartfelt a testament to the outstanding hospitality and comfort you provide is possible than that. From the moment I arrived, I was made to feel exceptionally welcome, as if I truly belonged. Veronika, your elegance and radiant warmth created an inviting atmosphere that permeated the entire hotel. Klaus, your efficiency, organization, and helpfulness, combined with your delightful sense of humor, made my stay both enjoyable and memorable. I especially appreciated your polite laughter at my less-than-stellar attempts at humor. Sophie and Theresa contributed significantly to the homely ambiance, ensuring that the brilliantly organized routine felt just like home. They are charming and beautiful too. After spending three days in the mountains, returning to Edelweiss genuinely felt like coming home. And a genuine relief too. The tasteful décor, fantastic rooms with perfect comfy mattresses, and balconies offering stunning mountain views exceeded my expectations. The sauna facilities are superior to those in many five-star hotels I've visited. The excellent and copious food, the endless supply of coffee and tea, and the honesty system at the bar providing 24-hour refreshment availability were all remarkable touches. In fact what I realised in the train to Vienna is that everything you offer is adorned in finishing touches. No detail is overlooked and so many finishing touches means that the whole trip feels .genuinely unimprovable Should I return to Kitzbühel, I wouldn't consider staying anywhere else.

Leaving.

This hotel surpassed my expectations! The staff were impeccably dressed, exceptionally friendly, and always ready to go the extra mile. The entire property was spotless, and the location couldn’t have been better, with quick and easy access to the ski lift. I highly recommend it!

Very cute and cosy, amazing location with a few minutes walk to the main cable car for skiing and train station.

Location, impeccable service with very friendly management and staff, comfortable rooms, great breakfast. I will be back for sure and would recommend it to anyone

It was like we were guests of the house owner. Very friendly and professional management.

Location close to Hahnenkammbahn and the city centre.

Oppressive and drab with obnoxious, rude staff. Plain rooms without any added comfort or attention to aesthetics. We left early, despite having paid in advance. Worst hotel experience of my life, mainly due to the unacceptable, entitled and racist behaviour of the hotel staff. Frankly, I am surprised by the mostly positive reviews. Never again!

Kind, friendly staff and excellent customer service.

Beds were too hard for us.

location was great, afternoon buffet was good, breakfast was excellent, staff were attentive, helpful and welcoming.