Reviews of Amrai Suites

Superb spa and great breakfast with rooms nice and big.

Some of the staff, particularly at the front desk lacked a customer centric approach to some of our questions. To the extent that we talked about the behaviour which isn’t the greatest thing. That’s just for some of them, and by no means all.

Spa, food

The pools were not warm enough

Literally, best service ever. We experienced throughout our entire stay an exceptional service, especially with respect our dog and her needs. Very good breakfast and location.

Spa area is great, the architecture of the building and facilities is amazing, very clean place and easy going. Staff is helpful and massages were professional and relaxing.

The parking lot was full on Saturday and it was quite hard to find a space. The food is not that great for the price - there is a lot of variety but it's just "ok" I would expect more.

Beautiful and comfortable hotel, just like on the pictures. It had covered parking, and there were plenty of spots available for our car. I chose this hotel mainly because it had a fireplace. It was such a pleasant experience! This was a birthday gift for my boyfriend. The only downside is that we stayed for 3 days but didn’t have time to try the spa. The hotel surroundings are very scenic, and the hotel’s restaurant also serves very tasty food – everything was excellent. We had a great experience and enjoyed our stay. the location – it’s a bit far, as we drove 8 hours from Vienna, and it’s closer to Switzerland.

The one thing I didn’t think was worth the price was the breakfast. It cost 30€, and while there was a large variety of food, it was honestly tasteless. You could also order pancakes and an omelet from the chef, but the omelet was pretty disappointing. The pancakes were fine, but nothing special. I think the breakfast is overpriced for what it is, as usually, for that price, you’d expect something more interesting or flavorful.

We had a great stay thank you!

Sauna in the bathroom and lots of space in the room. Kupfer Grill food and personel excellent.

Super pet friendly. Amazing suites.

Modern, new and clean apartment with Sauna and Steam shower in the room, Spacy with enough room incl. a functional kitchen. The mattress was too soft for me. The SPA area is modern and stylish but as well comfortable. Service personell was super friendly and helpful.

Next time I would go for breakfast only as the food (half board +) was mediocre including the Grill (separate restaurant in the Hotel) compared to style of the facility. Additionally there are multiple restaurants close by which offer a broad selection of local and international dishes. In the SPA (Sauna and Steam Bath) it was unclear if the area is textile free or not which lead to a situation where naked people mixed with people wearing swim suits.

The rooms have been very spacious and modern, the staff was super friendly and welcoming. The SPA was very clean, modern and gave a lot of options to relax. Price for value was really good and really liked the nice interior design.

No information about the restaurant menus could be found online. Would be nice to have some information in the room what the hotel has to offer, like restaurants, spa, gym, including opening times, what to do in Schruns, etc.. But thats little details, the overall experience was great

Sehr gutes fruhstuck buffet. Very nice wellness zone in both houses.

The SPA is very nice and well equipped. The one on top of the building is much larger and a bit nicer. Mattresses were comfortable and the staff quite welcoming

Just smaller details that could improve the stay: - the welcome drink was super strong, I’d suggest something lighter like a Prosecco or similar - the music in the SPA upstairs wasn’t very relaxing (the opposite sometimes). - the water in the pool in the downstairs area is not warm. If that’s the objective, fair enough

The food , staff, room all exceeded what ive experienced before. Also lots of alpine opportunities in Schruns.

Wonderfully beautiful location, the views are stunning! We loved the 2 spa areas with great selection of saunas. The dinner and breakfast were delicious and with great variety. As vegetarians we still got some great food.

The staff misguided us 2 times - once we were told that the sauna gus takes place on the bottom floor spa, while it was on the 3rd floor spa, so we missed it. And second time we were sent to downstairs spa to put our things to the locker and again found out that we had to actually be upstairs.

Its really well designed, however beauty alone is not worth to stay here

Service was understaffed in the morning and unfriendly when you asked for something, afternoon/evenings was a lot of staff but uncoordinated, mostly didn‘t understand the orders (in German or English) and half the time we got the wrong food. Food was not to a standard that this hotel would deserve - very boring, not seasoned. Cleaning staff was unfriendly And we booked a big room with sauna & steam bath. Sauna didn‘t work and we haven‘t been really accomodated with a solution.

Very nice SPA with two different areas. One on the rooftop -stunning with flowers everywhere. 2 pools. Amazing breakfast choices! And we had a very nice diner facing the river. Very pleasant staff.

The corridors which lead to the rooms look a little bit clinical.

Amazing spa

Nothing