Reviews of Alpina Alpendorf 4 stars

My wife had a health issue and your bartender, gentleman from Bihač, was above all the expectations. He deserves all the credit for his kind gestures and help provided. Also other members were very helpfull.

Pool and room

Everything

Everhibg was great

Clean room

Too small and cramped room. No air conditioning too hot in the room. When you open the window, it indicates insects. Bad sound insulation, in the morning you can hear vacuuming from the room service next door. Across the street from the hotel are works that wake you up.

We had a great stay! Great food & perfect service. Super nice, modern suites with perfect Mountain View.

Hotel has many facilities on paper it looks great but… Front desk staff are very kind and helpful

I don’t take leaving a bad review lightly. I know how it can affect a business negatively, however I feel misled with this hotel and feel I need to inform future travelers. The hotel is nothing like the photos! It’s completely misleading. I wish someone had written this review for me to read when I booked! I stay over 100 nights a year in hotels and never fell for such a trick. When we arrived we thought we had entered the wrong hotel! The hotel has taken great atmospheric photos online which show specific angles which gives an impression of a modern design hotel - that is not true. For instance you see photos of the beautiful relaxation room in the spa, yet the spa itself is old, dated and not at all aligned with the vibe presented. The lobby which you don’t see in photos looks like a hostel from the 1980s. The restaurant which you don’t see (only dishes with crockery and cutlery which in practice is not used) and the bistro look like relics from the 70s and 80s. The spa and indoor pool also, look not at all aligned with the image and vibe this hotel is presenting. The service at the front desk was very good. Basic and not aligned with a 4* superior “wellness style” hotel. The service at breakfast was awful. The team insisted on seating at a specific table and when I asked for a different table, the waiter was rude and agreed as if he was doing a favor. On the second day, exactly the same thing happened with the same waiter. I asked for the manager, he didn’t find time to come to my table. The buffet is very old fashioned, basic and feels like low quality and non organic ingredients. Definitely not in any way wellness. More than anything I felt misled! I have no idea how this hotel has such a high rating. Please don’t make the same mistake I did.

Unique combination between old and new, the property was very clean and the staff were very nice and generous. The hotel’s view was amazing and the pool, gym and bistro were all very good! Also rich spa area

There were renovations in front of the hotel that were a bit disturbing.

The spa and outdoor pool are impressing very good breakfast with beautiful view

The breakfast offered a wide variety and was delicious. The spa facilities were truly amazing, providing a perfect retreat after a day on the slopes.

Additional activities, changing on a daily basis. Good levels of guest information. Quiet rooms. Great spa area

Could have been clearer that we had a set table for breakfast

Great location next to the gondola lift and the slopes. The dinner included in the halfboard was exceptional on both evenings and the waiter called Adam provided us with great service. The spa area was very relaxing and the rooftop pool amazing with beautiful views.

The pillows could be better.