Reviews of COOEE alpin Hotel Kitzbüheler Alpen
Speckbacherstraße 79, 6380 Sankt Johann in Tirol, Austria
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAbsolutely everything. Staff were very helpful and friendly. Breakfast and evening buffets gave an excellent choice.
Dear Jim Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Cooee Team
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff, nice location, decent buffet. The rooms are nice and clean. Good bathrooms as well. I would recommend this hotel to friends and family.
The beds were too hard for me but that is just my preference. The elevator broke down halfway through our week and my mother, who can't walk well, had to use the stairs for the remainder of the week. Bad luck I guess, but still very inconvenient.
Dear Bart, Thank you for your kind words about our staff, location, and facilities. We are delighted to hear that you enjoyed your stay and would recommend us to your friends and family. We apologize for the inconvenience caused by the elevator breakdown during your stay. We understand how important it is for all our guests to have easy access to all areas of the hotel, and we are sorry for any discomfort this may have caused your mother. Please rest assured that we are taking steps to prevent such issues in the future. We appreciate your feedback regarding the beds and will take it into consideration as we strive to improve our services. We hope to welcome you back to COOEE alpin Hotel Kitzbüheler Alpen in Sankt Johann in Tirol soon. Kind regards, The COOEE alpin Team
Dear Bart, Thank you for your kind words about our staff, location, and facilities. We are delighted to hear that you enjoyed your stay and would recommend us to your friends and family. We apologize for the inconvenience caused by the el… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewI always love coming back to this hotel – the dedicated staff, excellent breakfast, and overall comfort they provide make every stay truly enjoyable. It feels like a home away from home, and the level of service is consistently outstanding.
Dear Domenka Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Cooee Team
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewExcellent hotel, clean, tidy, helpful staff, good choice of food (breakfast and evening meals) Location, just a short walk into the town centre.
nothing
Dear JMiddle, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Cooee Team
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewUpon arrival I was greeted by Benni, who was amazing on each interaction I had with him. He took to the time to explain to me how things worked, he got me an ironing board and iron and also gave me lots of local information to help me during my stay. The breakfast is traditionally continental and plentiful. The restaurant is open in the evening however I didn't dine in so I'm unable to comment on the offerings.
The only negative for this hotel is that there isn't any air conditioning in the rooms. I'm also unsure if there is any in the dining area. Likewise, I can't comment for heating however the bathroom and toilet floors were always warm so maybe there is underfloor heating?
Dear Julie, Thank you for your feedback and the kind words about Benni! We're delighted that he was so helpful during your stay. Our breakfast buffet is indeed very popular, and it's great to hear that you enjoyed it. Regarding your comment about the air conditioning: Our rooms are equipped with heaters, but not air conditioning. The underfloor heating ensures a pleasant warmth in the bathrooms. We hope to welcome you back soon! Kind regards from your COOEE alpin team
Dear Julie, Thank you for your feedback and the kind words about Benni! We're delighted that he was so helpful during your stay. Our breakfast buffet is indeed very popular, and it's great to hear that you enjoyed it. Regarding your comme… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewIt was clean but no frills.
There were children playing loudly on the balcony next door all evening until 9pm. Then at 6am the maid kept running her cart up and down the hallway and woke us up.
Dear Donald, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel clean. However, we apologize for the disturbances you experienced during your stay. We strive to provide a peaceful environment for all our guests, and we will address the noise issues you mentioned to ensure a more comfortable experience in the future. We appreciate your comments and hope to have the opportunity to welcome you back to provide a better experience. Kind regards, The COOEE alpin Team
Dear Donald, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel clean. However, we apologize for the disturbances you experienced during your stay. We strive to provide a peaceful environment for all … Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewEasy staffed checkin. The rooms are modern and clean with plenty of space. A nice touch is a separate toilet to the shower room meaning a couple can use both in private at the same time. They allow bike storage in the ski/locker room in off season. Plenty of choice at breakfast and smart mods to cut down on waste products.
It’s not right in the town, but that means you get nice country side views.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewA very comfortable room with a large balcony. The breakfast is very good.
We went to eat dinner within the times given when we checked in and were told the kitchen was closed.
Dear Guest, Thank you for your feedback! We're delighted to hear that you enjoyed your room and the breakfast. 😊 We apologize for any inconvenience regarding the dinner service. Our restaurant is open daily from 18:00 to 20:30. We will look into this matter to ensure it doesn't happen again. Kind regards, The COOEE alpin Team
Dear Guest, Thank you for your feedback! We're delighted to hear that you enjoyed your room and the breakfast. 😊 We apologize for any inconvenience regarding the dinner service. Our restaurant is open daily from 18:00 to 20:30. We will … Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in January 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewClose to the cableway. Skibus in front of hotel, possible to ski to the hotel. Excellent. Rooms modern and handy (lots of power source, light switch next to the bed). Wifi and breakfast sufficient. Ski depot with own closet.
Beds are too narrow. 80 cm is really uncomfortable
Dear Petr Thank you very much for your feedback on your stay with us at the COOEE alpin Hotel Kitzbüheler Alpen. We are very pleased that you liked the proximity to the cable car and the ski bus in front of the hotel. It's also great to hear that you appreciated the modern and practical rooms and the ski depot with its own locker. We are sorry to hear that the beds were too narrow for you. We take your feedback seriously and will discuss it internally to further improve our service. The next time you stay with us, you are welcome to request an extra bed for more comfort. You can indicate this directly when making your booking. We look forward to welcoming you back soon. Kind Regards
Dear Petr Thank you very much for your feedback on your stay with us at the COOEE alpin Hotel Kitzbüheler Alpen. We are very pleased that you liked the proximity to the cable car and the ski bus in front of the hotel. It's also great … Show more
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewClean, modern, comfortable, friendly staff.
A fair walk to the ski lift but knew that before booking.
Dear Olly Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Cooee Hotel
Reviewed: 6 February 2025 · Stayed in January 2025
Verified reviewWe really loved the balcony in the room and the fact that you could control the heating so it wasn’t too hot in the room. The ski lockers were easy to use. The hotel helped with luggage storage before and after checkout. The food was good, we did half board.
No free water served with dinner as was served with breakfast. You had to pay €3 for tap water which is usually free, we found that a bit weird. It would have been nice if the dinner Buffett included coffee like breakfast did.
Dear Bradley, thank you very much for the good review you gave our hotel. We regret that you are surprised charging water and coffee for dinner which is usual in Austria. Nevertheless we appreciate your positiv memories of our hotel and look forward welcoming you for further visits. With best regards the COOEE alpin Team Kitzbüheler Alpen
Dear Bradley, thank you very much for the good review you gave our hotel. We regret that you are surprised charging water and coffee for dinner which is usual in Austria. Nevertheless we appreciate your positiv memories of our hotel an… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewThe property was modern and fresh with a good breakfast.
The bed sheets were balled and old. I had no cleaning service the entire stay, garbage overflowed. The concierge gave me wrong instructions to get there from the train station, so I took a bus in the wrong direction with a heavy bag and then I had no way to hail a cab.
Dear Heather , thank you very much for the review you gave our hotel. We regret that you had inconveniences regarding the transportation to the hotel and that the beds did not meet your expectations.Unfortunately you did not get the information about our sustainability program where rooms will be only cleaned on request.Nevertheless we appreciate your positiv memories of our hotel and look forward welcoming you for further visits. With best regards the COOEE alpin Team Kitzbüheler Alpen
Dear Heather , thank you very much for the review you gave our hotel. We regret that you had inconveniences regarding the transportation to the hotel and that the beds did not meet your expectations.Unfortunately you did not get the infor… Show more
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewStaff was amazing and they made our stay memorable.
Dear Vit, thank you very much for the good review you gave our hotel. We appreciate that you enjoyed your stay at our hotel and hope to welcome you again in the near future. With best regards the COOEE alpin Team Kitzbüheler Alpen