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Reviews of a&o Graz Hauptbahnhof 2 stars

Eggenberger Straße 7, Gries, 8020 Graz, Austria

#58 of 61 hotels in Graz

Guests' Choice

Review score

Based on 1490 hostel reviews

6.6

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.7

  • Location

    8.1

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 29 August 2025

    7.0
    Never boom this hotel again!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit weird to use a self check in via some bar code especially when a person was standing behind the desk. If you don't have a smart phone you aren't able to check in. The scanning of passport didn't work and it was really hard to check in especially when being tired after a long day of travelling. The guy didn't help at all as he didn't care and it took us a few minutes to succeed! The elevator was too slow and dirty, the walls in the room were dirty as well, the floor was partially broken too. A small TV was on the wall on the corner close to a window and impossible to use. It was pretty hot outside as well as inside and we got a small air conditioning for using that somewhat worked, but to get some decent sleep was almost impossible. We got only two towels and had to use it for drying our hands as well as our bodies and hair. The pillow was too soft and another one wasn't available. When we checked out the lady at the reception didn't care much which makes you wonder why she is even working there. Above all next time I'd rather pay more and book elsewhere.

    The accommodation is close to the train station but the google maps are misleading. So if you boom this be careful especially if you don't knkw Graz at all. The internet connection was fast. The room was big enough. It was relatively clean. The sheets smelled and looked clean.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Good property and breakfast (extra pay)
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is difficult to find parking for car near entry to reception

    Property ok

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Could be cleaner, especially the shower

    Private room, decent beds

    Stayed in August 2025

  • Reviewed: 25 August 2025

    7.0
    You get what you pay for and you're only paying for a place to sleep...Go to a&o Prague instead! 😊
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Bar service: Yes, it does exist; If you're lucky and there at the right time, when there aren't many other guests in the bar, there might eventually be a staff member available to serve you a drink, although if anybody's trying to check in at the same time forget it and go into town instead... No air conditioning. Very hot in early July, even with the windows open, although they will lend you a fan for your room.

    It's relatively cheap at an individual level (although expensive if you're paying for a 4-person room) and very convenient for all forms of public transport. Has (expensive) laundry facilities and a well-equipped guest kitchen. The staff are polite and friendly when they might eventually be available to you.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good, it’s a good hostel - clean, close to the station, nice staff.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Guy snoring and window kind of obstructing access to bed.

    Easy check-in and use of kitchen.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t have air condition

    Stayed in August 2025

  • Reviewed: 17 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I understand it's low budget hostel/hotel, but self check-in in front of the receptionist is a little bit weird. What would be if someone doesn't speak any forgein language or doesn't know to use smart phone options...there is an employee at the reception! Don't get it...

    Location.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Perfect for a short layover
    • Leisure trip
    • People with friends
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It smelled like sweat and it was way too hot inside.

    The rooms were very clean. Price was amazing for what you get.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    The room that we got has not been cleaned. So we asked them to clean our room. However, they gave us another room.

    The Staff was super nice and friendly. And the location is also great. What I liked the most is the affordability.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It's further away from the main attractions

    Good breakfast, good amount of space in room, comfortable and close to public transport

    Stayed in July 2025

  • Reviewed: 6 August 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Hot drinks vending machine did not work for the entire stay; 5th floor terrace closed to guests for no obvious reason; could be great smoking area (massive ashtrays already installed) - no paper receipts for card payments, staff says it's because of "green policy" the management insists on, yet, I'm sure it must be illegal to deny paying customers paper proof of their transactions, especially to those wishing to claim expenses. Windows cannot be fully swing opened, can be a problem in the top gloor on a hot summer's day. Breakfast... no major objections but there is room for improvement. Scrambled eggs, a few other hot options. I've seen hotels in Vienna charging less than €11 for breakfast and offering many cooked hot items and more fruit, and cakes...

    Convenient location, good pricing for single and double rooms. Imaginative online features such as pre-arrivdl check-in; food ordering etc. Lovely-scented quality shower gel and hand wash cream from installed dispensers. Beat most brands available from high streets

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The room was small and without air-conditioning. One pillow case was missing and for kids the beds were not made at all. Parking wasn't for free and had to pay extra - 17,50 for 24 h.

    The beds were comfy, breakfast great!

    Stayed in August 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Warm in the room

    Very close to the train station

    Stayed in July 2025

  • Reviewed: 26 July 2025

    6.0
    Convenient but pay the extra $ and go elsewhere
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room walls hadn’t been cleaned in years..stained. Was far too hot in rooms overnight

    Great location, easy to access, washing machine on site

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Great place for travellers and affordable.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Doors kept on slamming and it created quite a lot of noise.

    Exceptional value. Great central location. Quite funky in its style. Basic but acceptable! Especially as a family of 4 would pay the same as a couple

    Stayed in April 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No tea cups, very hot

    Comfortable beds

    Stayed in July 2025

  • Reviewed: 17 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Six-Bed Room
    • Stayed 2 nights

    Noise outside the window

    Cleaness and breakfast

    Stayed in June 2025

  • Reviewed: 16 July 2025

    8.0
    Very convenient location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit rigid. I think making it feel a little warmer might make the stay more pleasant (a painting, a lamp that looks more cozy). Just small details, but they make a big difference. It’s okay for a night or two, since we mainly just slept there, but the whole experience could be a lot better.

    The location was very convenient, very close to the railway station. The price was good. There was a possibility to leave our baggage before the check-in and after the check-out. There was a communal kitchen. Toiletries and towels were there.

    Stayed in June 2025

  • Reviewed: 16 July 2025

    8.0
    I enjoyed my staying there and can recommend it to others.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 3 nights

    Beds could be more comfortable. I hit my head several times, as an upper bed is relatively low. I felt like in a dwarf's place. What could be improved: - no electrical sockets near to each bed, - no lockers - curtains on the beds could give some privacy.

    I like that the room was spacious and it has a modern bathroom. In bathroom you could find tissues, shampoo, and a foot towel changed daily. Shower area is of a good size and you can put your goods there. There was a full size mirror in the room.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    7.0
    For Budget traveller
    • Leisure trip
    • Family with young children
    • Twin Plus Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is not worth the money unfortunately ...

    The double bed room is big and nice!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Price

    Stayed in June 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Plus Room
    • Stayed 4 nights
    • Submitted via mobile

    Street noise

    Spacy room. Clean.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of curtains on dormitory beds.

    Reasonable toilet / shower in each dormitory room. Good mattress. Phone storage slot on lower bunk.

    Stayed in July 2025

Showing 1 – 25

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