Reviews of Grand Resort Jermuk 5 stars
7/5 Shahumyan Street, 3701 Jermuk, Armenia
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was very spacious and comfortable. Bathroom facilities and amenities were excellent.
Restaurant Staff
Dear Carina, Thank you for sharing your comment. We’re glad you enjoyed your stay and hope to welcome you back soon! Kind regards. Lusine
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice location. Vibrant. Good food choices
Dear Rashi ,Thank you for your kind words! We’re glad you enjoyed the vibrant location and the variety of food choices. Hope to welcome you back soon! Kind Regards.Lusine
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverythin was super
Dear Yeritsyan, Thank you so much! We’re thrilled to hear everything was super. Hope to see you again soon! Kind regards. Lusine
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt had everything, well renovated, very tidy. Nice location.
The breakfasts were 7 or 8 out of 10. The pool wasn’t very spacious, also 7 out of 10. But my kids still enjoyed it
Dear Lernik,Thank you for your feedback! We’re glad you enjoyed the renovated, tidy rooms and our nice location. We look forward to welcoming you again! Kind Regards. Lusine
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location, the customer service
Dear Guest, Thank you for highlighting our location and customer service! We’re glad these stood out during your stay and hope to welcome you back soon. Kind regards. Lusine
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat rooms like 5 stars hotels .. sofa bed os very big and comfortable.. the room was perfect for 2 adults and 2 kids.. big swimming pool and big jacuzzi
The dinner buffet was below my expectations but the pizza we ordered at room was amazing
Dear Hiba, Thank you for your feedback! We’re happy to hear you enjoyed the spacious rooms, comfortable sofa bed, and the pool and jacuzzi. We appreciate your honest comments about the dinner buffet and are glad you loved the pizza you ordered to your room. We hope to make your next stay even better! Kind regards.Lusine
Dear Hiba, Thank you for your feedback! We’re happy to hear you enjoyed the spacious rooms, comfortable sofa bed, and the pool and jacuzzi. We appreciate your honest comments about the dinner buffet and are glad you loved the pizza you orde… Show more
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewThe location is central and the accommodation is top, very clean and nicely layed out. The shower is incredibly spacious and very comfortable. We were pleasantly surprised to find an assortment of high quality pastries and fruit, that was over and beyond, Thank you! The breakfast buffet is vast and has something for everyone, the dinner menu was also elaborate, I really enjoyed the two dishes that I ordered! The spas is clean and large, just a very good experience.
It would be good to have clearer signs to the spa and pool area, as it was behind a conspicuous door that an employee had to direct me to.
Thank you so much for your thoughtful and detailed feedback! We’re truly happy to hear that you enjoyed your stay — from the central location and spacious shower to the quality pastries and relaxing spa. It means a lot to know that both breakfast and dinner met your expectations! We also appreciate your note about the signage to the spa and pool area — that’s very helpful, and we’ll definitely look into making it more visible for future guests. We hope to welcome you back again soon for another relaxing stay!
Thank you so much for your thoughtful and detailed feedback! We’re truly happy to hear that you enjoyed your stay — from the central location and spacious shower to the quality pastries and relaxing spa. It means a lot to know that both bre… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewSuperb property, location and facilities are amazing. Views are super nice. They provided us with a complementary medical rejuvenation activities.
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Thank you for your kind words! We're so pleased to hear you enjoyed the location, views, and facilities — and that the complimentary medical rejuvenation activities were a pleasant surprise. It's wonderful to know we could help make your stay special. We hope to welcome you back again soon!
Thank you for your kind words! We're so pleased to hear you enjoyed the location, views, and facilities — and that the complimentary medical rejuvenation activities were a pleasant surprise. It's wonderful to know we could help make… Show more
Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe staff were very helpful and kind. Beatiful Gem in Armenia definitely needs to come back.
Nothing.
Thank you so much for your kind words! We're delighted to hear that our team made a positive impression and that you consider us a beautiful gem in Armenia. It truly means a lot to us. We’ll be happy to welcome you back anytime — looking forward to your next visit!
Thank you so much for your kind words! We're delighted to hear that our team made a positive impression and that you consider us a beautiful gem in Armenia. It truly means a lot to us. We’ll be happy to welcome you back anytime — lookin… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewWe loved all of these: Stunning location. Lovely staff (especially Marek, Tigran, Karin, Valentina, Ruksana - everyone really). Spacious, clean rooms. Very comfortable bed. Generous bathroom. Delicious range of fresh food - dear smiling chef. My massage. The spa staff, sauna and pool. We left feeling deeply refreshed. Thank you.
We would have appreciated a clearer explanation of what the medical spa was and how it worked as we had never experienced one before so it took a while for us to understand what was going on. We would also have appreciated bring given the time of meals when we arrived as we arrived quite hungry at 3pm, but assumed lunch was over. It was only when we read the times on the paper in the rooms that we realised we could have eaten, but by then it was 4pm. These are two minor points as the stay was very fantastic and we loved it.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewSwimming pool and spa
Dear Daria, Thank you for your feedback! 😊 We’re glad you enjoyed our swimming pool and spa facilities. Your comfort and relaxation are our top priorities. We hope to welcome you back soon for an even more rejuvenating stay! 🌿💧💆♂️Kind regards Lusine
Dear Daria, Thank you for your feedback! 😊 We’re glad you enjoyed our swimming pool and spa facilities. Your comfort and relaxation are our top priorities. We hope to welcome you back soon for an even more rejuvenating stay! 🌿💧💆♂️Kind rega… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewBuffet was poor, when a hot dish item finished they did not replenish.
Dear Ain, Thank you for your feedback. We're sorry about the buffet experience and will work on improving it. We hope to welcome you again for a better stay. Kind Regards.Lusine
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewClean, friendly staff and prime location
Food in Jermuk is acceptable but can be better
Dear Ayman, Thank you for your review! 😊 We’re glad you enjoyed the cleanliness, our team, and the great location. Appreciate your note about the food — we’re always working to improve and hope to exceed your expectations next time! Kind Regards.Lusine
Dear Ayman, Thank you for your review! 😊 We’re glad you enjoyed the cleanliness, our team, and the great location. Appreciate your note about the food — we’re always working to improve and hope to exceed your expectations next time! Kind Re… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in May 2025
Verified reviewI had a wonderful stay at Grand Resort Jermuk. The accommodation was excellent, with clean, spacious, and comfortable rooms that made the stay very relaxing. The location of the resort is truly scenic – surrounded by beautiful nature and peaceful surroundings. Taking a walk around the resort in the evening was an unforgettable experience and one of the highlights of the trip. The staff were exceptionally friendly and welcoming, always ready to assist with a smile, which added a warm touch to the overall experience. Breakfast was also very good, offering a wide selection of fresh and tasty options to start the day right. Overall, a great place to unwind and enjoy the natural beauty of Jermuk with excellent service.
Dear Deepak, Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you enjoyed your stay at Grand Resort Jermuk, especially the comfort of our rooms, the scenic surroundings, and the hospitality of our team. It's wonderful that your evening walks and breakfast experience added to the enjoyment of your visit. We truly appreciate your recommendation and hope to welcome you back soon for another relaxing getaway in beautiful Jermuk! Warm regards, Lusine
Dear Deepak, Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you enjoyed your stay at Grand Resort Jermuk, especially the comfort of our rooms, the scenic surroundings, and the hospitality of our… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewFantastic! Everything clean, new, modern. Well situated in the middle of the center. Friendly and helpful staff.
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Dear Jerry, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the modern comfort, central location, and our team's hospitality. Looking forward to welcoming you back to Grand Resort Jermuk soon! Warm regards, Lusine
Dear Jerry, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the modern comfort, central location, and our team's hospitality. Looking forward to welcoming you back to Grand Resort Jermuk soon! Warm regards, Lus… Show more