Restaurant Staff

The room was very spacious and comfortable. Bathroom facilities and amenities were excellent.

Stayed in August 2025

Nice location. Vibrant. Good food choices

Stayed in August 2025

Everythin was super

Stayed in August 2025

The breakfasts were 7 or 8 out of 10. The pool wasn’t very spacious, also 7 out of 10. But my kids still enjoyed it

It had everything, well renovated, very tidy. Nice location.

Stayed in August 2025

The location, the customer service

Stayed in August 2025

The dinner buffet was below my expectations but the pizza we ordered at room was amazing

Great rooms like 5 stars hotels .. sofa bed os very big and comfortable.. the room was perfect for 2 adults and 2 kids.. big swimming pool and big jacuzzi

Stayed in August 2025

It would be good to have clearer signs to the spa and pool area, as it was behind a conspicuous door that an employee had to direct me to.

The location is central and the accommodation is top, very clean and nicely layed out. The shower is incredibly spacious and very comfortable. We were pleasantly surprised to find an assortment of high quality pastries and fruit, that was over and beyond, Thank you! The breakfast buffet is vast and has something for everyone, the dinner menu was also elaborate, I really enjoyed the two dishes that I ordered! The spas is clean and large, just a very good experience.

Stayed in June 2025

Nothing

Superb property, location and facilities are amazing. Views are super nice. They provided us with a complementary medical rejuvenation activities.

Stayed in July 2025

Nothing.

The staff were very helpful and kind. Beatiful Gem in Armenia definitely needs to come back.

Stayed in July 2025

We would have appreciated a clearer explanation of what the medical spa was and how it worked as we had never experienced one before so it took a while for us to understand what was going on. We would also have appreciated bring given the time of meals when we arrived as we arrived quite hungry at 3pm, but assumed lunch was over. It was only when we read the times on the paper in the rooms that we realised we could have eaten, but by then it was 4pm. These are two minor points as the stay was very fantastic and we loved it.

We loved all of these: Stunning location. Lovely staff (especially Marek, Tigran, Karin, Valentina, Ruksana - everyone really). Spacious, clean rooms. Very comfortable bed. Generous bathroom. Delicious range of fresh food - dear smiling chef. My massage. The spa staff, sauna and pool. We left feeling deeply refreshed. Thank you.

Stayed in July 2025

Swimming pool and spa

Stayed in July 2025

Buffet was poor, when a hot dish item finished they did not replenish.

Stayed in June 2025

Food in Jermuk is acceptable but can be better

Clean, friendly staff and prime location

Stayed in June 2025

I had a wonderful stay at Grand Resort Jermuk. The accommodation was excellent, with clean, spacious, and comfortable rooms that made the stay very relaxing. The location of the resort is truly scenic – surrounded by beautiful nature and peaceful surroundings. Taking a walk around the resort in the evening was an unforgettable experience and one of the highlights of the trip. The staff were exceptionally friendly and welcoming, always ready to assist with a smile, which added a warm touch to the overall experience. Breakfast was also very good, offering a wide selection of fresh and tasty options to start the day right. Overall, a great place to unwind and enjoy the natural beauty of Jermuk with excellent service.

Stayed in May 2025

Nothing

Fantastic! Everything clean, new, modern. Well situated in the middle of the center. Friendly and helpful staff.

Stayed in June 2025

Loved everything!

The location is great, food is great, spa is great! We loved every bit of our stay and can’t wait to return!

Stayed in June 2025

In the room price there is medical spa and doctor consultation included, doctor consultation seemed rehearsed and everyone is given the same treatments, staff of the spa are nice but they did not explain to us what we need to do or what is being done.

Comfortable room, friendly staff, free parking,

Stayed in June 2025

Food is average

Great location, very clean and fiendly staff

Stayed in June 2025

Wonderful place. Amazing view from balcony. Nice staff. Big water pool - this place has everything to relax and enjoy the time. Good to know that this hotel is pet-friendly and we are planning to come back with our dog!

Stayed in June 2025

Nice clean room, good spa, nice breakfast

Stayed in April 2025

The food options included in all inclusive package were limited and lacked variety. I can’t say exactly what should be added or removed, but there’s definitely room for improvement.

I had a great stay at Grand Resort Jermuk. The location was perfect—right in the middle of a beautiful garden in the heart of Jermuk, ideal for peaceful walks and enjoying the amazing nature all around. The staff were incredibly kind and welcoming, which made the experience even better. The rooms were spacious, very clean, and comfortable. Overall, I really enjoyed my stay and would definitely recommend it.

Stayed in April 2025

Strange tasting coffee was suggested in a huge can for breakfast. Not good. The normal one is availble at the bar but you have to pay for it extra. Interestingly, they have a modern nice-looking coffee machine in the dining hall, but it is used for decoration only.

Food was excellent as well as staff.

Stayed in April 2025

One of the best price for value we have ever been. There is a large parking place in front of the hotel. The room is large and very comfortable with everything included (sampoo, conditioner, toothpaste, shoe cleaning sponge, tee, coffe, minibar, etc). The hotel had a good breakfast, sauna, jacuzzi, swimming pool. We got also some medical treatment for free (circular shower, paraffin for hands, aromatherapy, salt room, yoga, etc). There are thermal water wells (30-55 Celsius degrees) behind the hotel.

Stayed in April 2025

The staff is very friendly. A very relaxing place.

Stayed in March 2025