8.6

Reviews of Eighty Eight Deluxe Hotel & Spa 5 stars

Tandzaghbyur Street 34/1, 2310 Tsaghkadzor, Armenia

  • Anahit

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Syuzanna

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Syuzanna

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The only positive aspect of this hotel was the concert in the hall in the evening, featuring a singer with an amazing voice accompanied by violin and piano.

    The Wi-Fi was not working properly, and the breakfast was very poor. There was no milk, yogurt, or other basic items that are typically served even at 2–3 star hotels. The service was also unsatisfactory. We had to call the reception to request our rooms be cleaned, and even after three days of use, the bedding, including the mattress and pillows, was left dirty without being changed. Definitely not worth the money.

    Property response:

    Dear Guest, Thank you for sharing your feedback. We truly appreciate that you highlighted the atmosphere and the live concert in the hotel lobby. At the same time, we sincerely regret that your stay did not meet your expectations. We take all your comments very seriously — regarding the Wi-Fi connection, the quality of breakfast, as well as the service and room cleaning. Such situations are unacceptable, and we have already conducted an internal review to address these issues. Your feedback will help us improve the quality of our services. We would be grateful if you gave us another opportunity to change your impression during your next visit. We assure you that we will provide a higher level of comfort and hospitality. Sincerely, Management of Eighty Eight Hotel & Spa

    Dear Guest, Thank you for sharing your feedback. We truly appreciate that you highlighted the atmosphere and the live concert in the hotel lobby. At the same time, we sincerely regret that your stay did not meet your expectations. We take… Show more

    Eighty Eight Deluxe Hotel & Spa
    25 August 2025
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  • Syuzanna

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    NOTING!

    The hotel was dirty and quite old. The facilities mentioned in the description are far from reality. For example, the hotel does not have a cinema, and the gym is extremely small — practically unusable. The water in the pool was always cold, making it impossible to stay in for long. Overall, the hotel was not clean, and the breakfast was very poor — worse than what you would expect even in a 3-star hotel. We booked a room for 3 people, but the amenities were prepared only for 2. The third set was provided only after several calls to reception. The rooms advertised for 3 people are in fact very small, leaving no space to move around comfortably. Most importantly, the hotel did not have a baby cot. When I asked, the reception advised me to let my 1-year-old child sleep on the floor. This is completely unacceptable. If you are traveling with children, please be aware that the hotel is not family-friendly and does not provide even basic facilities.

    Property response:

    Dear Guest, Thank you for sharing such a detailed review. We are truly sorry that your stay at our hotel was accompanied by these difficulties and did not meet your expectations. We sincerely apologize for the discrepancies between the advertised facilities and reality, the cleanliness issues, the pool water temperature, as well as the shortcomings with breakfast, the preparation of amenities for the third guest, and the absence of a baby crib. Such situations are absolutely unacceptable, and we deeply regret that you had to experience them. Your comments have already been passed on to the responsible departments, and we are taking the necessary measures to improve the condition of our rooms, the quality of service, and the availability of family-friendly facilities. We will also review the communication standards of our front desk team to ensure that such inappropriate responses never occur again. Thank you once again for your feedback. Your opinion is very important to us, and we sincerely hope to have the opportunity to change your impression in the future by providing a higher standard of comfort and hospitality. Sincerely, Management of Eighty Eight Hotel & Spa

    Dear Guest, Thank you for sharing such a detailed review. We are truly sorry that your stay at our hotel was accompanied by these difficulties and did not meet your expectations. We sincerely apologize for the discrepancies between the ad… Show more

    Eighty Eight Deluxe Hotel & Spa
    25 August 2025
  • Tarek

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Excellent natural location with beautiful views. The entertainment and buffet was good. Many facilities such as table tennis and PlayStation. TV had many options including YouTube.

    Services could be improved. Limited English speaking staff. I would have loved if there was a terrace or a balcony for sitting.

    Property response:

    Dear Guest, Thank you for your detailed review and for your kind words about the hotel’s natural location, entertainment options, and amenities. We are glad you enjoyed the variety of activities and the buffet. At the same time, we will take your suggestions into account, including improving service, increasing the number of English-speaking staff, and creating outdoor relaxation areas such as terraces or balconies. Your feedback helps us improve and provide a higher level of comfort to our guests. We look forward to welcoming you again and hope your next visit will be even more enjoyable. Sincerely, Management of Eighty Eight Hotel & Spa

    Dear Guest, Thank you for your detailed review and for your kind words about the hotel’s natural location, entertainment options, and amenities. We are glad you enjoyed the variety of activities and the buffet. At the same time, we will t… Show more

    Eighty Eight Deluxe Hotel & Spa
    25 August 2025
  • Artur

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Grigor

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The room and building were clean, the location was good, and it was worth the price, with game rooms, a swimming pool, and a gym inside the building for entertainment.

    The staff was disorganized, they couldn’t check me in at 3 PM because the room wasn’t ready. The booking stated a room with a balcony, but at the hotel they said there were no rooms with balconies and gave me a regular room with a window instead. At 10:00 in the morning, the hotel called my phone and asked me something, waking me up from my sleep.

  • Gasparyan

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Adour

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    I liked the location, the swimming pool sauna etc. the ambiance the night entertainment. The rooms were comfortable. Very nice resort we didn't want to leave to go anywhere else.

    Staff, comfort, food and nature.

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  • Natia

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Gohar

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
  • Dana

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review
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  • Gayane

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • Ani

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    We loved it here- the location, the plan of the hotel, service, views from windows, breakfast and support form the staff)) absolutely loved it here We will return

  • Gayane

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • Gayane

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review
  • Armen

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Large rooms, the pool, location, staff.

    the breakfast hall is very small for 300 guests.

  • Vahagn

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
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  • Gayane

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Mark

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    Great location near forest

  • Mark

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    Everything was perfect

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  • Anna

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    Comfort, relax atmosphere, friendly environment, helpful staff and beautiful nature.

  • Artur

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Excellent Hotel

  • Nikoyan

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
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  • Arya

    Reviewed: 6 July 2025 · Stayed in May 2025

    Verified review
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