Food

Facilities

Stayed in July 2025

Staff at reception

Location

Stayed in July 2025

The poor same breakfast, the ketel in rooms but no coffe, neither a bottel of water!

The outside of resort

Stayed in June 2025

on the second night the electricity was broken we didint have electricity and water they didint fix it so basically from 4 pm on saturday the electricity was gone and no water till the check out

The Property its all good

Stayed in September 2024

Not clean, damaged.

Private beach

Stayed in September 2024

The amnesties in the room were really poor. No standards of 5 star hotel as described in the booking. The room was really small, compare to a five star hotel standard. The chair in my bedroom was ripped off on both sides, the furnitures were really old, and no coffe/ tea facilities in the room. The chairs in the balcony were rusty, including the cigarette ashtray on the table in the balcony. There were few spider webs in the room in the ceiling in the corners. And lots of mosquitoes, I couldn’t even sleep at night.

The staff were exceptional. They would go out of their way to make sure the guests were satisfied. Really helpful.

Stayed in August 2024

We asked to reserve via WhatsApp, and they confirmed our reservation. Minutes later, they cancelled it, as they said there is no such room available (family room), but there were lots of rooms available in booking.com, so we reserved via booking. The price was different, they asked us less money via WhatsApp than in booking.com, and they didn't reimburse us the difference. Children's pool floor is dangerous! They give you a wi-fi code but there is absolutely no wi-fi signal over the facilities (except in the small front-office where you check-in, and you may use it up to 5 minutes during the check-in/out process). One of the receptionists (female) and almost all staff into the pool-bar were always rude!

The rooms are clean and the resort has a good location.

Stayed in August 2023

The demolition of part of the hotel is not very good ti be around, it destroys the beauty of the resort

Nice and comfortable

Stayed in August 2023

There was problem with heating system which was fixed after many attempts; and the food choices are so poor compared to the hotel overall.

Hotel is very good, except the mess in front pools that still there is the mess created by the government that destroyed partially the pools because of non-permission. The rooms are good, the staff is more polite than before.

Stayed in November 2022

I wish that the aqua park was open when i was there. I didnt see the opening dates on booking.com. it might be useful for new guest ;) Thw food was monotonous a bit but tasty. However if you ask the waiter you can get a different menu! So great attitude!

We didnt do much sightseeing in Golem but it was a great point for our dail trips across Albania;)

Stayed in October 2022

- Their breakfast arrangments, plastic cups for morning coffee, water and so called juice. They have a continuing problem: that is not knowing how to manage the coffee service of breakfasts in a hotel which has more than 300 pax. So, they had installed this year 2 coffee machines as self service which looked quite second hand used old mates. The managment expected that all HOTEL guests line up during thier breakfast time for a plastic coffee cup while the rest was rushing to fill in their plates and find a seat. We were told often that if you do not like to que for your own plastic self made cup of coffee, then go and buy it at the bar (1.5 Euro for a small cup). - Their breakfast hostess --in charge of the list of hotel guests allowed to eat there, was the most un-polite person we encoutered there. She kept treating guests like they were patients of a different type of institution. People like her should not be employed to work in areas where there is a lot of public.

The place and the area is very nice. However, as of 1 September 2022, there are no longer those great swiming pools (at least the one that normal people would swim, as the VIP was for an under-cateogry of people). Those were demolioshed in a spectacualr and sudan way by the state authorities.

Stayed in August 2022

The bongalow that I stayed wasn't that clean and it smelled bad. The amenities were old

The big pool was good and also the food was decent

Stayed in September 2022

coffee during breakfast not good, half of the time milk missing; way too much trash created due to plastic cups instead of real cups; too much trash in between rocks at the shore

Great location; the beach (clean and not too crowded); good security

Stayed in August 2022

We really enjoyed our stay. The resort has both green and blue pools all together, which is very nice. The aqua park for children is a great facility, although it is with extra charge. Staff are always smiling and helpful. It’s very close to shops and restaurants, which made everything easier. We would definitely consider coming again. Honestly, we didn’t understand why the overall reviews are so low, because our experience was very positive.

Stayed in August 2025

Everything

Nothing

Stayed in August 2025

This place is organised in the best way. Staff is always friendly and very welcoming. Amazing room with large space and a great view. Very clean and comfortable.

Stayed in July 2025

Nothing

Super

Stayed in June 2025

(-) Points for improvement: Although the resort looks like it’s aiming for a 5-star feel, some things didn’t quite meet that level. For example, no complimentary water was provided in the room each day. The food (both breakfast and dinner — we dined in 2x dinner, 3x breakfast) leaned more towards quantity than quality. On our first morning, we were served barista-made coffee from the bar, and it tasted great! But on the second and third mornings, we had to use the coffee vending machine instead, and unfortunately, it didn’t taste like real coffee at all — more like cheap vending machine coffee. Also, the Wi-Fi does not reach the pool or beach area, which was disappointing because I wanted to relax there while browsing the internet or streaming music — but I couldn’t. Overall: The resort seems to still be developing and improving, and it has a lot of potential. I believe they could make an immediate positive impact by improving the quality of food, coffee, Wi-Fi coverage, and by providing daily bottled water in the rooms. But considering the price, comfort, and facilities, I had a lovely and relaxing stay!

I’m giving this hotel good stars review based on my personal experience and the great value for the price I paid — €57 per night for a standard villa room with breakfast included. Of course, there are also a few negative points I’d like to mention for a fair and honest review. (+) What I loved: The resort offers access to two pools and a private beach, which is a big plus. The facilities are all there, the resort itself is beautiful (although I did notice that some areas are still under development). The staff are plentiful, always available, and very helpful. Daily cleaning was excellent — I was really satisfied with the cleanliness of the room. In-room amenities like a kettle, soap, and shampoo were provided, and towels were changed daily. The garden areas are well-maintained and lovely. Both pools were clean, and the beach/pool loungers were super comfortable — I could spend hours relaxing there. Also, this resort is very family- and kid-friendly, and the overall atmosphere felt safe and welcoming for everyone.

Stayed in June 2025

Vend perfekt gjithqka ishte né rregull,stafi kopshti plazhi pishinat etj...

Stayed in June 2025

Facilities are recently done and very well maintened

The open green areas that we have around.

Stayed in June 2025

I reservated a hotel room not a village room. When i went there they told me that dont have available the hotel so u have to stay in a village room. There was so dirty and a lot of insects

Location

Stayed in September 2024

I had a disappointing experience at this hotel. There were many mosquitoes both outside and inside the room. While the staff did clean the room upon our request. The pool was dirty, with visible black debris at the bottom, and the beach beds were old and unclean. Breakfast was also disappointing, with limited cold options available. The most concerning issue was the lack of electricity and water during our stay, which made it impossible to freshen up after a day at the beach. Overall, this was my worst experience in Albania, and I will not be booking this hotel again.

Stayed in September 2024

To be honest I don't know from where should I start we checked in late there was no phone in the room I spent almost 150 £ just for 1 day which was totally waste of money curtains were terrible bed sheet was totally with all the dirty stains doors and chairs fully rusty television was not working the screen was totally blank with lines there was no room service facility after paying alott which should be like this .SurpriselyNext we also find a lizard in the bathroom which was very disgusting and shocking as well.Next Morning breakfast was completely shitt no option not even a basic thing like omlett or scrambled eggs frech toast was there which was stone cold rest of the thing was sausage which was like dry and fresh at all in the juice it was apple juice terrible taste as well it was a complete night mare for us and then I went to reception to address the issue they said its off season so we don't have basic eminity I told to call the manager after waiting half an hour some one came Sajmir addressing that he is the GM ( general manager ) of the hotel doesn't know how to talk to the guest may be don't know what Is hospitality I asked for the compassation he was soo rude he said we can't do anything he don't have any answers for my questions he was not GM he was Administrator and he told that I am the only head of this resort which was completely lie no solutions at all waste of money waste of time highly not recommended don't go at the property on site which is fake as well. IF ANY ONE WANTS TO WASTE MONEY AND WANTS TERRIBLE EXPERIENCES THIS IS THE SHITT PALCE.

Location was spectacular and lovely but the property was worst just they didn't maintain the property at all.

Stayed in September 2024

We had alot of problems with the cleanines although the rooms were tidied up everday it had a moldy smell

The pools

Stayed in September 2024