Skip to main content
  1. Hotel reviews homepage
  2. Albania hotel reviews
  3. Vlorë County hotel reviews
  4. Ksamil hotel reviews
  5. Reviews of Hotel New Crystal

Reviews of Hotel New Crystal 3 stars

Lagjia 1, Sheshi Ugolini, 9701 Ksamil, Albania

#38 of 200 hotels in Ksamil

Guests' Choice

Review score

Based on 128 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.0

  • Facilities

    9.4

  • Staff

    9.9

  • Value for money

    9.5

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Connected Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The owner Elizabeth was amazing, she was incredible helpful no matter what we needed. She organised a Boat tour for us, offered us assistance booking any activities we wanted (Paddle Boards, Jet Ski, Boat Hire) and she also arranged a very reasonably priced taxi to Tirana Airport. The hotel itself is simple and clean, but there is lots of stairs with no elevator. Located roughly 10mins away is Elizabeth’s beach front restaurant where breakfast was included daily with an assortment of continental options and freshly made eggs and Albanian pancakes which were to die for. Everyday we had day beds reserved for us on the water front and the lovey waiter Mark to bring us any drinks we desired. We had a wonderful time here

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    HIGHLY RECOMMEND THIS GEM!!
    • Leisure trip
    • Family with young children
    • Connected Quadruple Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Our room was right on the main road so slightly noisy if you want to leave the balcony doors open at night.

    We booked it based on all the positive reviews and have to say it was a lovely place to stay for our five day break in Ksamil. Our room was spacious and extremely clean. The staff were all so friendly and helpful. There is a short walk to the beach and restaurant which is all very organised. Even when we arrived at 3 pm, our sun lounges were waiting for us. All the staff at the restaurant were really friendly and extremely helpful. I would highly recommend this property as I thought it was great value for money.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    Elisabeth was a great host and made sure we were well looked after. She had reserved sunbeds for us right on the beach and even provided beach towels for us to use. The hotel rooms were spotless and had good AC. Breakfast was excellent and provided a wide range of food for everyone. The beach is one of the nicest spots in Ksamil and the water is super clear.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    The owner and her staff both at the hotel and restaurant are super nice. Good value for money. The room really new and c
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Maybe the entrance should have more cleared sign.

    The room is clean and good value for money. The owner is really helpful and super nice.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Traumhaft
    • Leisure trip
    • Family with young children
    • Connected Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The host was friendly on another Level. Clean modern rooms. The breakfast is Taste and fresh. Free sunbeds and Towels. Loved it. Would choose this placeanytime again.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Was in a quiet area of town but close enough that you don’t feel isolated. The room was very clean and refreshed every day. The Beach bar was excellent and breakfast by the beach was superb. Staff couldn’t do enough for you to make sure you have a good stay with them. I would definitely stay here again and would highly recommend staying here.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Location was fantastic, a short walk to beaches and restaurants. Breakfast at the restaurant was amazing. Staff were very kind and helpful.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Great host and great location.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The owner, Elzabet, is a great host, making us feel welcome from the start. Every morning at breakfast should would check that everything was OK with our stay. The hotel is very clean and tidy, with new towels every day. As a hotel guest we had free use of sun loungers on the beach which is valuable in Ksamil! Nice beach bar with great seafood.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Perfect
    • Leisure trip
    • People with friends
    • Connected Quadruple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was so clean, the location was perfect. We wrnt everywhere by walking. The hotel owner is a woman and we felt so safe with them.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Lovely weekend getaway
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The hospitality of the host and all staff as a whole

    Stayed in July 2025

  • Reviewed: 1 July 2025

    10
    Super apartment, nice breakfast, very friendly helpful owners and knowing we had sun beds given beach got busy. Great st
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing for us. It is 10 minutes walk or so which we didn’t mind

    Nice welcome, car parking on site and very clean. The cost is higher than some BUT includes breakfast overlooking the beach plus sun beds and shade are reserved for you. We found it a nice walk and based ourselves on the beach after breakfast. Elizabeth and her family make sure everything is good for you 👍

    Stayed in June 2025

  • Reviewed: 1 July 2025

    10
    Strong recommendation
    • Leisure trip
    • Family with young children
    • Connected Quadruple Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    -

    You should know that the owner Elisabeth is extremely kind and amazing person! Hotel bus walking distance from the beach and her restaurant where you can also find sun beds with umbrella and beach towels as well. I highly recommend staying at this hotel. For sure we will come back. I also recommend having water shoes. Greatings

    Stayed in June 2025

  • Reviewed: 30 June 2025

    10
    The owner Elisabet is very helpful and kind. She told us to contact her with any any problems. She met us in the room on
    • Leisure trip
    • Family with young children
    • Connected Quadruple Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    None

    The accommodation is just perfect. The room is clean and has everything we need. There are plenty of shops and restaurants around it.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    9.0
    Beautiful and comfortable
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 3 nights

    First of all, Elizabeth is a perfect hotel owner. Very positive. The rooms and balconies are quite large. There are markets right under and across from the hotel, you can meet all your needs.You have your breakfast on the beach. But it's more comfortable if you have a car. It's 2-3 minutes away by car. It takes about 10 minutes on foot. It's more convenient for a family with children to get there by car.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 10 nights
    • Submitted via mobile

    That the property has no elevator and the bathrooms by the beach they have no possibilities to change diapers for the babies

    Elisabet(the owner) is a great and sweet person,same as all the staff working there.We loved the view where we had breakfast and the whole area .Albanian people are very kind and friendly

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Triple Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Very clean and tidy and the host was always available with whatever you may need!

    Stayed in May 2025

  • Reviewed: 25 June 2025

    9.0
    Wonderful staff, beautiful rooms with beach access down the road
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights

    The only thing I didn’t like as a plant based diet there wasn’t much for breakfast, but there wasn’t anywhere in Albania and the fact I could make my own porridge with boiling water here was amazing. Thanks for having me

    Oh Elisabet is so lovely, she contacted me in the day of my staff and let me check in at 9am, she showed me to my beautiful room and even insisted on carrying my case. She then gave me a tour and drove me to the beach. The room is lovely, my balcony was absolutely huge. The rooms so lovely. The staff at the beach were lovely and always asked if I wanted them to save my lounger for me. Free beach towels for you too. Air con worked well. Even though it’s on the main road it wasn’t noisy and I slept really well. Elisabet saved me a parking spot. I asked for a blanket as I always get a little cold on. Night even without the air con in and it was on my bed for me before I even got back to the hotel. The hotel beach is great as it saves you paying for sun loungers but it is maybe a 6 min walk to the beach so if you aren’t able bodied it might pose a problem, but you can drive there is a big car park there.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Great stay
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, can’t fault it

    Elizabeta was fantastic, super friendly and helpful - really attentive. Couldn’t fault the staff. The room was lovely, clean and spacious with linens changed everyday. Breakfast everyday was great with good choice. Short walk down to the beach where you can use the lounger for free (unusual for Ksamil)

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    I do recommend
    • Leisure trip
    • Family with young children
    • Connected Quadruple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Long distance to the beach if u ain't fit or young but 2 mins in the car will sort everything. A small table under the TV in the 1st room would be helpful.

    Very clean, very friendly owner. Our car broke but Edi, Elizabeth and her husband were there to help, without them God knows wgat could have happen so a big thank u once again. Free sunlounges, very good breakfast, nice view. I recommend.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Connected Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    super friendly hosts, perfect location, we enjoyed using the sunbeds for free and having a great view

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    You will not be disappointed!
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location was perfect. Host was incredibly accommodating and the beach is a short walk away from the hotel. We will most certainly come back to this hotel and destination. I couldn’t recommend it enough. 10/10 you will not be disappointed!

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Bed was firm

    Amazing stay here, great value for money! Elizabeth is amazing. Breakfast was awesome, made to order at the beach restaurant each morning. Lots of options - we ordered multiple things each morning. Free beach beds and umbrellas through the restaurant as well which is amazing! Used these everyday - huge money saver. Would recommend this place to everyone!

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    Brilliant look forward to returning
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Some construction nearby but didn’t affect our stay

    This property is so clean! It’s just tuck away from all the noise of the main bit but you can walk there in a few minutes, so best of both worlds. Beta and her staff were lovely and are very welcoming. Food in her restaurant was very nice highly recommend. Thank you for a wonderful stay!

    Stayed in June 2025

  • Reviewed: 14 June 2025

    9.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The location of the restaurant is a bit far from the main hotel

    The location was good and staff were really helpful. Elisabeth went out of the way to help us. There was car park available at premesis.

    Stayed in May 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!