The staff was excellent, really warm welcome.

Stayed in August 2025

The hotel was riferd by booking with 4 stars , but the roon was more like a lodge the shower was small and un comfertable , there was no air condition in the room.

The Meneger of the hotel Mr Shiraz was a very good and understanding man , when he understood thet our expectations we're so difrant he did everything in his power to help us , i realy want to thank him for being so understanding. Thank you . Breakfast was good.

Stayed in August 2025

It was a bit too hot in the rooms

Lovely staff. Great food.

Stayed in August 2025

The bathroom very small; the room small. Our baby cried early in the morning and guests from the next rooms started pounding at the wall, scaring him even more. There was no lift so with a push chair was challenging, but the staff was helpful.

Excellent staff, very professional and friendly. A good overall experience in the nature, good food and excellent views.

Stayed in August 2025

Small bathrooms and have to pay for anything but instant coffee but really did not make a difference to the stay

Felt like stepping back in time . Was so peaceful and staff so helpful and friendly . Great location of you want peace in the mountains , food choice great . Room sizes perfect

Stayed in July 2025

Excellent location and facilities . The staff was extremely friendly and helpful. Would whole heartedly recommend it

Stayed in May 2025

Not very clean and a little bit pricey for what you get.

It was ok, good room. They provided a crib free of charge. Breakfast included.

Stayed in February 2025

Rooms were clean, exactly as in the photos. Considering that the hotel uses central heating, they are pretty warm. They are well-equipped with all the needed facilities. Indoor Swimming pool- Very cozy and clean. We arrived there by 9pm and swimming pool was supposed to close at 10pm, but they let us stay more. Amazing food- We stayed there for lunch as well. Breakfast was really good- It comes as a boufet: Typical english breakfast, pancakes, milk, coffee Exceptional peisage and fantastic nature- The green area in front of the hotel is the perfect solution for a chilling weekend for kids and adults as well. Placed in the most beatiful area of Razem, the hotel is located close to the forest. You have also several tours reccomandations how to reach most of the attractions close to Razem, through hiking or biking (the hotel does provide bycicles itself). We chose to stay outside drinking some wine, after the hotel lights were off, since there was a nice fire outside. We were freezing but the vibe was amazing. Worth mentioning: We were the last ones consuming the breakfast and most of the food we wanted was gone, but they offered to prepare anything in real time for all of us. We had a very delicious breakfast :)

Stayed in October 2024

The breakfast was excellent, with varied offerings (hot and cold). The restaurant served a variety of local offerings, all of which were well prepared. The staff was very friendly and helpful. The Swedish/Thai massage was awesome. The resort is located in a beautiful part of the mountains but somewhat secluded.

Stayed in October 2024

It feels a bit deserted. We were out of season so maybe it was just bad timing for us

The swimming pool was great and the staff were lovely. Good breakfast

Stayed in October 2024

The room, the tiny Bathroom

Location

Stayed in September 2024

Everything was very nice, comfortable bed, nice breakfast, good swimming pool, and excellent staff. We spent only one night here so we didn't have time to explore surroundings, but in a short hike we noticed a lot of beautiful hiking trails in this fascinating mountains. Although the premisses itself are not newly renovated, nor perfectly clean, it still deserves 10, and a recommendation.

Stayed in September 2024

The pool was amazing ,and the food was delicious.

Stayed in August 2024

Even tho it wasnt as "warm" as to even need it, but i think every hotel should have rooms with AC nowadays, even tho the resort was located in the mountains and you expect to not have hot days. Climate change is not a joke. Besides this and some small details like the liquid soap holder not functioning correctly everything else was like it should be!

Accomodation was very good. The room was cozy and the bed And pillows veryy very comfortable. The swimming pool was great. The dinner we had was definitely one of the most amazing food experiences i've ever had. Very simple but everything very tasty, the vegetables, the cheese, and especially the meat. I must say that i was very surprised. The breakfast was very good also. In general an almost 5✨ experience. Keep up the good work!

Stayed in August 2024

Everything was perfect. The staff was very friendly. We really enjoyed the 3 nights to this hotel. Definitely we highly recommend it and we will be back soon.

Stayed in August 2024

the internet was very slow

The location is amazing.

Stayed in August 2024

All was great.

Amazing staff, location, food, view, and rooms.

Stayed in August 2024

The rooms were not very cleaned a 7/10. Everything else was perfect.

Excellent staff. Very friendly and professional. The food was 10/10. The pool was also very good. Perfect location for a weekend with family or friends.

Stayed in August 2024

Nothing

Amazing Stay at Natural Razma Resort. The location is stunning, surrounded by nature, and the rooms are cozy and clean. A special thanks to Elsa and Fitim who made our stay extra special with their friendly and attentive service.

Stayed in August 2024

Restaurant prices were above those one finds in Albania

Super staff, lovely location, very good food in the restaurant.

Stayed in August 2024

The hotel is nice, the staff was friendly, and the food was good and fresh. It's a great place to stay with kids for outdoor activities. The rooms were comfortable for a short stay.

Stayed in August 2024

The pool wasnt child friendly, 1.50 depth all the way. Price was a bit high comparing it to others in the area.

Breakfast was very good, the view spectacular.

Stayed in July 2024

We had a great stay. Food was excellent and staff also very friendly.

Stayed in August 2024

No air conditioning, the room was really hot

It was lovely! We really enjoyed our time there.

Stayed in August 2024