Reviews of Hotel Lula Ksamil 3 stars

The quality of service

Too short

The included breakfast was massive. Very modern bathroom.

Amazing staff! They also have a “private” beach for 20-25€ a day Room has every comfort and location is perfect walking distance to everything you need to see

We liked everything about this hotel…. We had an absolutely amazing stay at Hotel Lula in Albania! The location couldn't be better — the beach is literally right in front of the hotel, and it's just a short walk to all the best restaurants and cafes in the area. The hotel itself is clean, comfortable, and very well looked after. Every morning started with a delicious and generous breakfast, was served from scratch and by a very good cook, and the overall atmosphere was so welcoming. The staff were all wonderful, especially the young guy at reception (wish we could remember his name!) — he was incredibly helpful and friendly throughout our stay. A special thank you to Preto, the owner, who is one of the kindest and most genuine people we've met. He made us feel right at home from day one. We truly loved everything about our time at Hotel Lula and can't wait to come back. Highly recommended! Definitely deserves 5*s (We were the little family of 3) who took the selfies at the end of our stay 🥰

Nice small hotel in a good location next to the beach plenty of other beaches nearby to explore within walking distance. Close to town for shops and restaurants. No lift in hotel which was fine for us but could be an issue for some. Rooms are new and clean plenty of storage for clothes big shower, rooms cleaned daily to a good standard. Breakfast it waitress service which was a nice change to buffet which is what most places do but you get more than enough food. Overall lovely stay spent 8 nights and very happy with time there in Ksamil,

Don’t have anything negative to say would have liked fresh orange juice at breakfast instead of juice drink but not a big deal. If I was to book again I’d pay the extra for a sea view, the balconies on the front look bigger also than our room which was on the side of the building.

Very friendly and helpful staff, clean and comfortable room Position is great, and you can rent some sunbeds at the beach for a lower price, which is good since the prices became very high now in Albania, and a reduced price is big help Good breakfast

Everything was perfect definitely I’ll come back next year

The food was amazing and the beach as well

The only redeeming quality was the breakfast and the friendly breakfast lady.

To start with, let me state this is not a 3-star hotel. It is more of a guest house or bed and breakfast place. Additionally, I was frustrated that the hotel downgraded our room after the first night without a reasonable explanation. We didn't stay in the room we booked. I repeat that we didn't stay in the room we booked. They are luring people, as you can read in different reviews on Booking. When I inquired about the change, the receptionist simply stated it was “complicated,” which is unacceptable. I agreed to the room change under the assumption that all rooms were of similar quality. I would never have booked this hotel if I had known I would be placed in such an inferior room. The room is outdated, features a malfunctioning toilet, and the large wardrobe appears to be used for storage rather than functional purposes. For the price I paid, I could have easily chosen a different hotel that offers a much better experience. This situation has significantly spoiled my holiday. After this situation, the receptionist gave me and my friends the cold shoulder. I don't recommend this place whatsoever. Save yourself from the stress and frustration.

I had a wonderful experience with this property. The location is perfect — close to everything I needed Communication was quick and friendly, making the entire process smooth from start to finish. I’d happily stay here again and recommend it to anyone looking for a stress-free, enjoyable stay.

I loved my stay at lula hotel for my last minute holiday. The room was very big, comfortable and extremely clean. Everyone working there was super friendly and always keen to help me. The owner Stella is an amazing lady who cooks all the food. I had the best greek salad ever!! I would definitely come back and I highly recommend. 🩷🩷🩷

From the moment I arrived till I left all was taken care off. Location near the beach but not too busy. Good breakfast and staff realy helpfull.

All was perfect

The view is so nice from our room. The breakfast was plenty! The location is just awesome. It’s close to everything. Comparing to other hotels, you get much more than what you pay for. We also forgot something in the room and they delivered to our new hotel super fast and free of charge. Service is top!!!

The young gentleman on the desk who checked us in was so polite, cheery and helpful and breaky was yummmm

Nothing, was all good

We really enjoyed our stay! The breakfast was tasty, and the staff were very friendly and always ready to help. They exchanged money for us and even arranged a taxi to the Saranda port at 3 AM. The room, although small, was very cozy and comfortable. The location is also great — a supermarket is just 1 minute away, the beach is about 3 minutes on foot, and the town center is around a 15-minute walk. Everything was clean, organized, and handled professionally. Highly recommended!

Nothing

The staff was always smiling and helpful. The location is fair and the hotel was comfortable and clean.

-The breakfast has choices and if you are staying more than 4 days it will be boring. Why not an open buffet? -The guy at the reception (he is running the hotel I guess) has a terrible attitude towards the guests which I hated. We had two rooms and I was staying alone. My mum and dad were next door and I gave them a small towel (as I had 2 sets) and the next day the small towel was missing. That white small towel which you can’t bother to take. I paid €8 for that in check out. This is not the point but that guy was saying “we will close the business if everyone loses a towel” - believe me that stupid white towels are more valuable than guests in the hotel. I JUST SAY NEVER STAY HERE. There are very nice places in Hasan Tahsini street and ı was there in my first time and left with positive vibes. A small stupid white towel can sometimes spoil everything. I want to thank everyone except that owner guy. He should learn some hospitality before running a hotel. Everything doesn’t mean money!!!

Property had early check in, amazing staff and the owner even drove us to Sarande to help. Plus breakfast was delicious and everyone was so friendly!

Not one thing