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Reviews of Hotel Kristal 3 stars

Rruga Taulantia, Lgj. 1 (Vollga), 2001 Durrës, Albania

#166 of 184 hotels in Durrës

Guests' Choice

Review score

Based on 144 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.4

  • Location

    9.1

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could offer more

    Location great

    Stayed in August 2025

  • Reviewed: 26 June 2025

    6.0
    Great location but very basic and dated room.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony and Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Dated room requiring a lot of upgrading. Only dim light in toilet. Air conditioning leaking meaning balcony was always flooded. No bin in room. Flies on food at breakfast. No door on shower. I could go on.

    Location was fantastic.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    All

    Breakfast awful. There was only one plug socket in the room, which supplied a fridge that didtn work Location great Would not stay again

    Stayed in June 2025

  • Reviewed: 3 June 2025

    6.0
    It was great. But there was a creepy man always looking at my friends who came to have breakfast with me at my hotel. He
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The Ac was always spilling water on the floor.

    The location is great.

    Stayed in May 2025

  • Reviewed: 4 April 2025

    6.0
    Reasonable budget hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location on the seafront. Spacious room with balcony. Negatives:- only 2 sachets of shower gel provided for a 5 day stay, towels not changed.

    Stayed in April 2025

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony and Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    The hotel was basic, but good value and in a great location.

    Stayed in October 2024

  • Reviewed: 22 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Bed linen .No zero alcohol ! No lift .

    Fabulous location . Lovely helpful staff .

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    It was fine.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Small room, very basic.

    Great location and good value.

    Stayed in September 2024

  • Reviewed: 16 July 2024

    7.0
    Good enough and close to the beach.
    • Leisure trip
    • People with friends
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Difficulty parking. Not very personal (staff, interior). Lots of tiles Very hot balcony.

    Really close to the beach and boulevard.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    there was no elevator / lift and no mention of not having a lift in Booking.com. I am a 70 year old man with arthritic hips so carrying heavy bags up flights of stairs is extremely difficult. If a property does not have lifts then it should be explicitly stated there are no lifts

    Location and view were great

    Stayed in June 2024

  • Reviewed: 29 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in June 2024

  • Reviewed: 13 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Staff, facilities, bathroom

    Position, view from the room

    Stayed in June 2024

  • Reviewed: 6 June 2024

    6.0
    Not a beach hotel.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 6 nights
    • Submitted via mobile

    1. They gave us the room with side view but I had booked a sea view, the second day only after my complaint they changed it. 2.No cleaning during the whole stay ( 2 small soaps and 2 portioned shampoo, 2 rolls of paper for a 6 nights stay). 3.Overall looks good but the furniture and rooms in general need some renovation. Bed linnen with some stains etc.

    It's situated near the city center, just in front of the sea. Good breakfast.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    This hotel is a little gem we had a double room with a see view which was a direct front view which was amazing.The staff are all amazing very attentive.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    6.0
    acceptable hotel right on the beach promenade
    • Leisure trip
    • Couple
    • Double Room with Balcony and Partial Sea View
    • Stayed 2 nights

    The hotel is very beautiful from the outside, but inside it has a very old interior! The furniture and coverings are long overdue for replacement! The bathroom is a disaster: tinkered taps and the shower it crumbled with 5 types of the tiles! The glass wall of the shower is on the opposite side, so it doesn't catch any water, but at least the whole bathroom floats after it! You are forced to clean the floor after yourself with the towel! The lady at the reception was so sorrowful as if she should be there as a punishment! (I think it's a family business, so it probably was.)There is no elevator in the building and there are many tripping hazard areas in the corridors. It's a shame, because with a little development it could be a great hotel!

    The hotel is not big and not modern, but it is ideal for a short stay of 1-2 days. You can partially see the sea from the room! There is a refrigerator in the room and a hairdryer in the bathroom. The bedding and towels were very clean. The breakfast is average and acceptable. The great advantage of the hotel is its location, everything is very close to it and it is very quiet.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Good choice for a short stay !
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony and Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Noisy room in the morning, but it was the rumour of the streets that bothered us. The room has not a good sea view, but there are some other rooms that have. But the better view room was not cleaned when we arrived. No private parking. Odd smell in the bathroom, didn’t find a cause.

    Breakfast was decent. Not too many options, but tasty. Hotel next to the promenade and the sea consequently. Staff relatively friendly. Parking spots near the hotel. Very good WiFi coverage.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Window
    • Stayed 1 night

    No parking

    Stayed in April 2024

  • Reviewed: 23 February 2024

    7.0
    Good price, good location. Rooms can be modernised and be more clean.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The carpets were not clean enough, I know that it wasn't season but breakfasts could be more diverse.

    Good location, good sea view, good price

    Stayed in February 2024

  • Reviewed: 7 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location. Shelves in the shower would be very helpful!

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    You come for the location, not the breakfast
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    I thought staff could be friendlier. They are very quiet, polite but not chatty/welcoming. Breakfast is satisfactory but not amazing. Coffee machine is terrible.

    You come here for the location. It's brilliant and everything is so close. Rooms are clean and good sized. Air con worked really well. Lovely big balconies.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    7.0
    In front of the beach. Old but nice views and breakfast.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    In general, it needs to refurbishment.

    Just in front of the beach. Buffet for breakfast. They gave us the possibility of leaving our bags there for several hours after check out.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    6.0
    it can be much better, this is a good last choice, location is only good thing for a 75 euros/night.
    • Leisure trip
    • Group
    • Triple Room with Balcony and Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    boring breakfast (4 days in a row the same food), cleaning requested 2 days in a row, but staff came and cleaned yet second day, breakfast is inside (despite summer time), such a pitty for a beatiful terrace and location and the view. Air conditioning (AC) is leaking on the balcony or in some improvised bottle, when the bottle is full, AC leaks on your head while you are sleeping. Very hard to find a parking near the hotel in september time, searching in average 15-20 minutes for a public parking spot in heavy traffic in the evening.

    location and restaurant terrace

    Stayed in September 2023

  • Reviewed: 8 September 2023

    6.0
    Mixed feelings
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Rude staff, there is no parking space in front of hotel, poor breakfast, there was no cleaning of the room during our stay.

    Location

    Stayed in September 2023

  • Reviewed: 14 August 2023

    6.0
    Ok hotel
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The staff wasn’t very helpful or friendly, they didn’t even hello to you. No cleaning for a week.

    Close to the beaches and the city centre.

    Stayed in August 2023

Showing 1 – 25

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