8.6

Reviews of Kraal Hotel Vlore 4 stars

Rruga Gavril Dara, 9401 Vlorë, Albania

  • Olga

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Costinela

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    We had a great stay at Kraal Hotel, the staff was very helpful and friendly. We enjoyed our time at the hotel‘s pool. Another plus was the dinner and breakfast, which were delicious.

    Some small reparations here and there at the pool site are needed.

  • Tetiana

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Nice clean room, good service,fresh towels and cleaning was every day.Very friendly staff and amazing food.

    Property response:

    Dear Tetiana, Thank you for your kind review! We are delighted to hear that you enjoyed your clean room, daily housekeeping, fresh towels, and our friendly staff. It’s wonderful that you also appreciated the quality of our food. We look forward to welcoming you back soon for another memorable stay. Kind regards, Kraal Hotel team

    Dear Tetiana, Thank you for your kind review! We are delighted to hear that you enjoyed your clean room, daily housekeeping, fresh towels, and our friendly staff. It’s wonderful that you also appreciated the quality of our food. We look f… Show more

    Kraal Hotel Vlore
    26 August 2025
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  • Martin

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    AC in all hotel interior, dinner and breakfast with many different food, staff very friendly, available parking, security parking guy, clese beach, pool inside the hotel

    we spend 7 day´sin hotel with 6 members of my family in one room. We asked two times to clean room, but they forgot to add two times hand soap in to reservoar.

    Property response:

    Dear Martin, Thank you very much for sharing your wonderful experience! We are thrilled that you and your family enjoyed our clean and spacious hotel, the friendly staff, the family-friendly pools, and the variety of our breakfast and dinner. It’s also great to hear that you appreciated the air conditioning, secure parking, and the proximity to the beach. We apologize for the small oversight with the hand soap during your stay. While our housekeeping team strives to meet every request promptly, we truly appreciate your feedback and will ensure such details are fully attended to in the future. We hope to welcome you and your family back soon for another relaxing and memorable stay. Kind regards, Kraal Hotel team

    Dear Martin, Thank you very much for sharing your wonderful experience! We are thrilled that you and your family enjoyed our clean and spacious hotel, the friendly staff, the family-friendly pools, and the variety of our breakfast and dinn… Show more

    Kraal Hotel Vlore
    26 August 2025
  • 7.0 Good
    Hillel

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    The pool is nice and the food is ok, but same food every day

    The beach isn’t nice. The location Air conditioner is very low - in the rooms and in the dining room

    Property response:

    Dear Hillel, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our pool and were satisfied with the quality of our food. Regarding your comments, our restaurant offers a daily buffet with a wide selection, and while some staple dishes remain, other options do change to ensure variety for different tastes. We regret if this did not fully meet your expectations. As for the air conditioning, both in the rooms and the dining areas, our system is regularly maintained and can be adjusted to ensure guest comfort, and our staff is always happy to assist if the temperature is not to your preference. With respect to the beach, it is important to mention that while we do our best to maintain our private section, the wider shoreline is a public area and therefore not under the hotel’s full control. We hope to welcome you again for a more enjoyable stay. Kind regards, Kraal Hotel team

    Dear Hillel, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our pool and were satisfied with the quality of our food. Regarding your comments, our restaurant offers a daily buffet with a wide selectio… Show more

    Kraal Hotel Vlore
    26 August 2025
  • Shai

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
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  • Michael

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Wow every thing is amazing the staff the pizza resturant by the pool the swimming pool the room the breakfast so uniqe , so clean , so tasty , best service ❤️.

    Nothing

    Property response:

    Dear Michael, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed everything, from our friendly staff, poolside pizza restaurant, swimming pool, and rooms, to the unique breakfast and service. Your kind words mean a lot to us, and we look forward to welcoming you back for another amazing stay soon! Kind regards, Kraal Hotel Team

    Dear Michael, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed everything, from our friendly staff, poolside pizza restaurant, swimming pool, and rooms, to the unique breakfast and service. Your kind w… Show more

    Kraal Hotel Vlore
    24 August 2025
  • Magashi

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Rajib

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
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  • Anna

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The service staff was impeccable!!

    The pool doesn't smell like chlorine like other pools, and the lighting was dangerous, causing someone to get hit. but we had a good time anyway

    Property response:

    Dear Anna, Thank you for your feedback. We’re delighted to hear that you had a good time and appreciated the service of our staff and the pool experience. Regarding the lighting, we take guest safety very seriously and continuously monitor all areas. We are glad that it did not affect your overall stay and hope to welcome you back for another enjoyable visit. Kind regards, Kraal Hotel team

    Dear Anna, Thank you for your feedback. We’re delighted to hear that you had a good time and appreciated the service of our staff and the pool experience. Regarding the lighting, we take guest safety very seriously and continuously monito… Show more

    Kraal Hotel Vlore
    20 August 2025
  • Lilach

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Very nice hotel, on the beach and a 5 minute walk from a central area full of restaurants and shops. Breakfast and dinner are delicious and satisfying.

    The internet was weak both in the rooms and in the hotel grounds.

    Property response:

    Dear Lilach, Thank you for your kind review. We’re delighted that you enjoyed our beachfront location, proximity to the central area, and our breakfast and dinner offerings. Regarding the internet, please note that reception can vary depending on room location and local coverage. We appreciate your understanding and hope to welcome you back for another enjoyable stay. Kind regards, Kraal Hotel team

    Dear Lilach, Thank you for your kind review. We’re delighted that you enjoyed our beachfront location, proximity to the central area, and our breakfast and dinner offerings. Regarding the internet, please note that reception can vary depe… Show more

    Kraal Hotel Vlore
    20 August 2025
  • Shannen

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review

    The room was beautiful and the staff were very friendly.

    We were a bit disappointed with the hotel itself, apart from our room. In the photos it looks much more beautiful than in reality. Our balcony had a nice sea view, but it was facing the street and the beach was not clean or pleasant to look at, which was a real disappointment. The food was okay, but could use a bit more variety.

    Property response:

    Dear Shannen, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your room, the balcony with a sea view, and the friendly service of our staff. All information and photos provided online are 100% accurate and reflect the services, facilities, and environment of the hotel. We always encourage guests to carefully review these details before booking, so that the experience they choose aligns with their personal preferences. Our hotel offers a welcoming and comfortable environment, and for guests who wish for something different, it may be more suitable to book a property that matches their specific expectations. Regarding the beach and surrounding areas, these are managed by the local community and are outside the hotel’s control. Many of our guests fully enjoy the private beach and nearby promenade, and we are confident that with an understanding of the local context, all aspects of a stay can be appreciated. We hope that future stays are fully in line with your expectations, and we wish you enjoyable holidays at properties that best suit your preferences. Kind regards, Kraal Hotel team

    Dear Shannen, Thank you for sharing your feedback. We are pleased to hear that you enjoyed your room, the balcony with a sea view, and the friendly service of our staff. All information and photos provided online are 100% accurate and ref… Show more

    Kraal Hotel Vlore
    20 August 2025
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  • Alghariba

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Cysia17170

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
  • Flavia

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    We were very welcome from the beginning till the end. Staff very friendly, specially with our baby. We’ve got an upgrade on our room that made our life a lot easier with the baby! We were very happy. The room was clean and comfortable.

    Property response:

    Dear Flavia, Thank you for your kind words! We’re delighted to hear you felt warmly welcomed throughout your stay and that the room upgrade helped make your time with your baby easier and more comfortable. It was a pleasure having you with us, and we look forward to welcoming you back soon! Kind regards, Kraal Hotel team

    Dear Flavia, Thank you for your kind words! We’re delighted to hear you felt warmly welcomed throughout your stay and that the room upgrade helped make your time with your baby easier and more comfortable. It was a pleasure having you wit… Show more

    Kraal Hotel Vlore
    1 August 2025
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  • Anonymous

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The staff were excellent, very accommodating and responsive on WhatsApp. Vanessa at the pool was friendly and helpful. The hotel is clean and modern, large with good facilities. Great selection of fresh fruit at breakfast. The pool was great and addition of children’s pool is fantastic for little ones.

    Breakfast and dinner had long queues, no clear signage for vegetarian dishes. Alcohol is included in dinner but no option to have a soft drink (except concentrate available at buffet). Beach access is poor and beach area around the private beach is not appealing at all. Parking is free but impossible to navigate and not large enough to accomodate hotel guests. WiFi is very poor.

    Property response:

    Dear Guest, Thank you for your detailed feedback and for highlighting the positive aspects of your stay, especially our friendly staff, Vanessa included, our clean, modern facilities, and family-friendly amenities. Regarding the vegetarian dishes, we do have clear signage at the buffet, and our attentive staff is always happy to assist guests who may have any questions or need guidance. During peak hours, the dining area can become busy, which is why breakfast and dinner are served within an extended three-hour timeframe to help accommodate everyone comfortably. For parking, although we offer free public parking as noted on booking platforms, our dedicated staff is always on hand to assist guests in finding suitable spots, even during the high season when demand is at its peak. We’re sorry to hear about the WiFi inconvenience; however, our internet system operates throughout the hotel and sometimes requires a simple reset on your device to connect to the nearest access point. We encourage guests to inform reception if they experience any issues so we can assist immediately. As for the beach area, while we strive to maintain a pleasant environment, it is part of the local community, and some factors remain outside the hotel’s control. We appreciate your stay with us and look forward to welcoming you again for an even better experience. Kind regards, Kraal Hotel team

    Dear Guest, Thank you for your detailed feedback and for highlighting the positive aspects of your stay, especially our friendly staff, Vanessa included, our clean, modern facilities, and family-friendly amenities. Regarding the vegetaria… Show more

    Kraal Hotel Vlore
    1 August 2025
  • Valeriia

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The food is delicious, the accommodation and views from the rooms are beautiful, the beach also good, the staff friendly

    Property response:

    Dear Valeriia, Thank you for your lovely review and great rating! We’re delighted to hear you enjoyed the food, the beautiful views, and the hospitality of our staff. It’s wonderful to know that your overall experience was so positive, and we hope to welcome you back again soon for another relaxing stay! Kind regards, Kraal Hotel team

    Dear Valeriia, Thank you for your lovely review and great rating! We’re delighted to hear you enjoyed the food, the beautiful views, and the hospitality of our staff. It’s wonderful to know that your overall experience was so positive, an… Show more

    Kraal Hotel Vlore
    1 August 2025
  • Muhammad

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Everything was amazing Thanks for you

    Property response:

    Dear Muhammad, Thank you so much for your wonderful words and perfect rating! We're truly happy to hear that everything was amazing during your stay. It was our pleasure to have you, and we hope to welcome you back again soon! Kind regards, Kraal Hotel team

    Dear Muhammad, Thank you so much for your wonderful words and perfect rating! We're truly happy to hear that everything was amazing during your stay. It was our pleasure to have you, and we hope to welcome you back again soon! Kind r… Show more

    Kraal Hotel Vlore
    1 August 2025
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  • Anonymous

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • Harunaj

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Hoteli eshte ne nje pozicion shume te mire te qytetit.Dhoma ishte e bollshme , e paster dhe me te gjithe aksesoret e nevojshem.Krevatet shume te rehatshem.Personeli ishte shume profesional dhe mikpritës. Mengjesi i bollshem dhe i shijshëm. Pishina ishte e mirembajtur. E rekomandoj !

    Property response:

    Dear Guest, Thank you very much for your kind comments! We are delighted that you appreciated our hotel’s great location, the cleanliness and comfort of the room, the warm hospitality of our staff, and the generous breakfast. It’s also wonderful to hear you enjoyed our well-maintained pool. We look forward to welcoming you back soon at Kraal Hotel! Kind regards, Kraal Hotel team

    Dear Guest, Thank you very much for your kind comments! We are delighted that you appreciated our hotel’s great location, the cleanliness and comfort of the room, the warm hospitality of our staff, and the generous breakfast. It’s also won… Show more

    Kraal Hotel Vlore
    19 July 2025
  • Luan

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review
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  • Ferdi

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
  • Islamaj

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    The facilities were amazing. The staff were super polite and helpful. Breakfast and dinner had a lot of options and the pool was clean and spacious. We will defenetly come back.

    Property response:

    Dear Dejv, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our facilities, polite staff, varied breakfast and dinner options, and clean, spacious pool. Your kind words truly motivate our team. We can’t wait to welcome you back to Kraal Hotel! Kind regards, Kraal Hotel team

    Dear Dejv, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our facilities, polite staff, varied breakfast and dinner options, and clean, spacious pool. Your kind words truly motivate our team. We can’t wa… Show more

    Kraal Hotel Vlore
    19 July 2025
  • Vadim

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review
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