Reviews of Hotel Hermes Tirana 4 stars

The location is perfect — everything is within walking distance: restaurants, cafes, and all the main sights. The room was clean, modern, and very comfortable. The staff were incredibly friendly and helpful. Breakfast was fresh and tasty. Overall, a great experience and I would definitely stay here again on my next visit to Tirana!

The room was comfy and a good size. The location is excellent and within walking distance of the centre, surrounded by restaurants and shops.

5 males - 60+ / Location - the hotel is within walking distance of most touristy places. There is an element of noise from local bars, but not enough to cause concerns. Rooms are very clean but are basic - could do with a safe and tea/coffee making facilities. The food is is very good, and at pleasant prices, however the staff are brilliant, esp Erle (2 of them share the same name and cover reception) and Lisa in the restaurant. What gems - made the stay !! There is an element of building work going on around the Hotel, but Tirana is going through a building phase to accommodate the increase in tourism.

Nothing really !

If you value uninterrupted sleep, stay elsewhere. The staff were very noisy early in the morning and repeatedly knocked on our door until we finally woke up. When we explained the disturbance, they simply said, ‘Sorry, we thought you weren’t here.’ Overall, a disappointing experience.

Location good for exploring

No safety deposit safe / box

The bed is comfortable The location is good near the center Only improve the breakfast The receptionist help us Good service 👍

Friendly staff. Rooms were clean and tidy

Breakfast was poor, hot food wasn't !! Not 24 hour reception, Street maps are always useful and are usually available at other hotels, but not here

The location is very good and the price per night is very competitive. Once you are in your room then the bed is cosy for a decent night sleep

The rooms are very dated, this is definitely NOT the 4 stars it states. The facilities are lacking, no kettle, tea and coffee available, you need to buy all the hot drinks from the restaurant. There is no drinking water available unless you buy them. The breakfast was really bad, no vegetarian opition other then cold boiled eggs and hard croissants. The balcony room we had, had no view except for brick walls of other buildings. There was only 1 iron for the whole hotel which was broken and short circuited one side of our room. After asking again we got to use a new one a few days later. The bathroom has a glass door, with a slight foggy screen, believe me thats not really a good enough for privacy because you can see just about everything. We found the staff not very helpful and quite moody. We booked for 5 nights but somehow the only booked us for 3 then started chasing us for 2 nights worth of money. I would not stay here again.

Staff was very nice.

When I entered the room first that hit me was odor of cheap parfum and I wasnt able to get rid of it in 2 days. Door to balcony were broken and not able to close properly. When it was raining one window was leaking and there was going street rave until about 3 am both nights. So it can be very loud. The hotel is more 2 star, definately not 4 star.

I liked that it was in the central area, and the boy from the bar downstairs was very helpful

there was noise until the morning strong smell of sewage in the bathroom the pillowcases were not changed, you could see the hair from those who slept before

excellent customer service, near and clean room and in location was great! 10 mins walks to city centre. good value!

nothing

The location was good for our needs. Price was okay.

That there was very loud music from the bar below both Friday and Saturday nights until after midnight and partying continued Saturday night until after 2 am. and no consideration to move us to another room. The shower soap dispenser was broke and we had to ask for a bottle of soap. Lots of steps from street to get up to reception desk with no help. Perhaps the music and partying only is on weekends?