Reviews of Helen Apartments
Gërhot, 9713 Lukovë, Albania
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe absolutely loved our stay at Helen's apartment. The property is really underrated - It is within a beautiful garden full of fruit trees. The host was wonderfully kind, welcoming us warmly and offering drinks on arrival. Our room was on the ground floor and didn’t have a sea view, but from the back of the garden there is a lovely view of the sea. For beach access, we simply drove down the hill and arrived at a stunning beach. To find the property, find the Itaka Hotel and turn into the small road next to it. Asking the locals is also helpful, as it can be a little tricky to locate by map alone. We would be delighted to return and stay for longer next time.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery friendly environment and suitable for families
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect!
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewLovely room surrounded by gorgeous garden Hosts were very friendly and welcoming Shame I could only stay one night
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 December 2024 · Stayed in October 2024
Verified reviewNice room, pleasant balcony, Very quiet location amidst own gardens. Friendly, helpfull host. Good parking. Well equipped room.
Ideal if you have a car, otherwise almost everything is a little far away
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewVery peaceful location and beautiful garden with a great view! Our hostess was so kind and careful, she brought us fresh spring water to drink, tea to the room and took care for everything
Could hear some noises from room next to us but not too bad. Maybe it would be extra if there could have been bought some snacks/breakfast/drinks. But markets and restaurants can be found very nearby so it's not remarkable.
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReally friendly hosts, beautiful view of the sea, astonishing garden surrounding the property.
Don't rely on navigation too much, once in Lukovë, you'd better ask locals where the house is.
Reviewed: 5 September 2024 · Stayed in June 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewBeautiful house in an even more beautiful garden and the sweetest owners
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewIts a beautiful house with a big colourful garden in a peaceful area! The staff is super friendly and helpful with everything! I totally recommend it! ☺️
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in July 2024
Verified reviewThe view. The garden. The owner is very friendly and flexible. The location is very quiet and calm.
The kitchen could be better. A bit old. The fridge is ok for 2 or 3 days. A coffee machine would be great.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewFlowers in the garden, beautiful sunset, the view, the size of the room
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewBeautiful house in a beautiful place, very welcoming, kind and generous people
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewWonderful position close to the sea: the location provides a nice "sunset-on-the-sea" contemplating site.
Reviewed: 16 July 2024 · Stayed in June 2024
Verified reviewWe really liked the location of the property, tucked away and peaceful. The family that own the property were very friendly and helpful, they didn't speak much English but this didn't hinder conversation.
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewAmazing property and lovely hosts.Very clean and modern rooms with sea views with an amazing garden. Definitely we would come back again.
Reviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewOne of the nicest accommodations we've ever had. Many thanks to the great and kind owners Helen and George for a pleasant stay in their beautiful house. The apartment was as good as new, the beds were comfortable, the bathroom was beautiful, the towels were cleaned daily. From the terrace there is a beautiful view of the sea. Peace and quiet in a blooming garden full of flowers, lemons and birds. We will be happy to come back here again and we will recommend this accommodation to all our friends who want to visit Albania.