Reviews of Hotel Esmerald Ksamil 3 stars
Road Riviera Ksamil Number Building 155, 9706 Ksamil, Albania

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation , staff very friendly
Booked a room with sea view in upper floor as chosen on booking pictures and had a room with view to hotel parking The side window opened to the hotel main entrance so impossible to leave it open and the balcony had the view to breakfast terrace, hotel parking . Anyone in main road could see inside our room , I am glad we not stayed one night
is room what you reserv but when you reser next time make sure what number of room there is with ,and you reserv 101 ,ok this is not our problem that you don't know what number room you reserv
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLovely breakfast, so close to kamay beach and wonderful hosts
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location was great and the staff were really helpful! Breakfast had slight variations each day!
Our shower head wasn't attached at the top but still had good pressure.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIs access to the beach and to the city center.
Underground parking
thank you bro you are welcomed
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe hotel is excellently located on the main street, close to bars, beach clubs, and a wide selection of restaurants. The rooms are very spacious and the bed is comfortable. The rooms come with balcony for smokers. The breakfast was fresh made and served every day by the owners. Ardian accommodated all our requests and ensured a smooth stay, while Rusa was very nice and kind and checked frequently on us to make sure we are not missing anything. It was a great stay, great value for money and the location of the hotel is excellent!
thank you for everything madalina you are welcome
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewEverything was amazing! Beatiful sea view from the balcony, great place. The owner was extremely nice and helpful, it was a pleasure to stay at Esmerald
There was nothing, everything was perfect!
thank you sir for everything , you are welcome everytime
Reviewed: 22 July 2025 · Stayed in July 2025
Verified review★★★★★ 5/5 – Absolutely thrilled! Our stay at this hotel in Ksamil was beyond expectations. The location is unbeatable – just steps from the sea, with stunning views and a peaceful atmosphere. The room was spotless, cleaned daily, and had everything we needed for a comfortable stay. The staff? Warm, welcoming, and always helpful – true hospitality. Waking up to the smell of the sea
thank 😊 you so much you are welcomed everytime
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewLocation was amazing, gorgeous beaches on doorstep, close to many restaurants, bars and shops, views from our private balcony were fantastic, spotlessly clean, comfortable beds with crisp white linen and great breakfast.
Everything was great.
you are welcomed everytime ,thanks for all
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewGreat location, a few metres from the beach and club bar, lovely and hearty breakfasts, lovely staff always willing to help and incredible sea views from the balcony. Hotel 10/10
Everything was great !
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGreat location, big room, balcony
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewPerfect location, near the beach and restaurants. The room was very clean with all the facilities you need. The breakfast was very delicious. And the staff was very friendly.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewLocation, balcony, etc.
Reviewed: 20 November 2024 · Stayed in October 2024
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 November 2024 · Stayed in August 2024
Verified reviewAmazing location
Breakfast wasn’t the best
Reviewed: 5 November 2024 · Stayed in October 2024
Verified reviewThe location was excellent both right in front of the beach and also within easy walking distance to all the main bars and restaurants. The room was fine but the balcony was exceptional with views across the bay.
The hotel was more akin to an appartment complex than a hotel. There is no reception and no common areas apart from the very sparse breakfast area. Breakfast was fresh each morning but lacked a bit of variety. A TV with something other than a few Albanian and Macedonian channels would have been nice for when it rained
Reviewed: 4 November 2024 · Stayed in October 2024
Verified reviewThe guy was very friendly and provided excellent service
Nothing really
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewLocation
The room was not clean, there was still hair from previous travelers and black mold in the bathroom. The door of the terrace didn’t lock and you walk inside from outside. We told the owner and he tried to fix it in the evening but without real effort and said it was fixed but the problem stayed, instead of offering us a different room. He then said he would try fix it next day, but we had to sleep with that door and anyone could have just walked in. He also didn’t take is serious when we said that we were afraid to sleep with a unclosed terrace door.
are you sure what i took about i fix the balcony door 🙄🙄 and the door lock very easy
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewExcellent service friendly staff and amazing view of the sea absolutely worth it must recommend
Reviewed: 7 October 2024 · Stayed in September 2024
Verified reviewEverything is beyond my expectations. Special thanks to Ardi. See you soon.
I have no comments. Everything is superb.
👋👋👋👋
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewThe location is great, just a few steps from the beach. Owners are very kind and helpful. It is absolutely worth it to spend a bit more money for the balcony with sea view.
Breakfast needs more variety.