Hooks needed to hang clothes in the room.

Very comfortable bed, very pleasant staff.

Stayed in August 2025

Nothing, everything was exceeded our expectations

Everything was incredible. The rooms were great, food excellent and staff so kind and courteous. The spa was amazing, we had massages and they were the best we have ever had. The indoor pool and sauna were great too. Parking was underground and spacious. I will be back there next time I am in Tirana

Stayed in August 2025

We had an amazing stay there

Stayed in August 2025

The fact that the gym is not spacious and does not have enough equipments.

The property was worth the money, location was excellent, and the staff were friendly and helpful.

Stayed in August 2025

Nothing

Perfect location for bus terminal, great price, amazing staff and the comfiest beds ever!

Stayed in August 2025

Nothing, it was perfect. Thank you,

This hotel is in a great location opposite the North/South bus terminal which was perfect for us travelling on to Sarande. The staff were amazing, and food and drinks were great and cheap. The beds are the most comfortable we’ve ever slept in, better than our own at home. It was amazing value for money and we thoroughly enjoyed our one night stay. The hotel is beautiful, location is perfect and staff amazing.

Stayed in August 2025

Located 5 kilometers away from the city center, car is needed to reach downtown. There may be public transportation available, but I had to use my car, which is a nuisance when it comes to traffic or parking.

Excellent facilities; the spa is great, comprising interior pool, jacuzzi, steambath, sauna, gym, all included in the price of the room. The breakfast is amazing, also, and the staff extremely polite and helpful. I strongly recommend this hotel for either a brief or more extended stay in Tirana.

Stayed in August 2025

Nothing

My statement was amazing, from the room to the staff all was perfect. The spa area is comfortable and clean.

Stayed in August 2025

All was very very nice

Very comfortable. Very clean and lovely

Stayed in August 2025

Can’t think of anything

Breakfast was great! Location was great too, very easy to get the bus and head to town

Stayed in July 2025

Bathroom could have been a bit cleaner e.g. around floor in shower but all in all very recommendable

Very friendly and welcoming staff, welcome drink, amazing breakfast with a lot of variety and very good, big hotel with a lot of services, amazing spa with jacuzzi in which also children can go, good location, great price-quality ratio, big rooms. Can be recommended :)

Stayed in August 2025

Clean and comfortable rooms. Delicious buffet breakfast. Swimming pool, hot tub. Friendly and helpful staff. Right across the street from the north south bus station.

Stayed in August 2025

Lifts :) could be quicker and only 1 was working

Convenient on the way out of the airport for further journey, extremely easy to get to, literally of the main road. Very nice and professional staff.

Stayed in August 2025

Facility is slightly old.

Definitely service. Staffs were so kind and helpful. Breakfast is amazing.

Stayed in August 2025

I did not like the following: - there was a warning above the toilet that no paper must be thrown inside, which I am not used to, they practically force you to use the bidet every time; - the TV could be a bit modern and/or bigger in size, they are pretty outdated imo - really wish the Spa could begin earlier than 10 AM, having said that the breakfast starts being served at 7 AM up until 9.30 or 10.30 AM can’t quite remember, we always went there early; - didn’t bother me that much but I had to either leave my passport at the reception or make a small deposit during my stay, I have obviously chosen the first option :)

Really clean, amazing and really varied buffet breakfast, the staff is extremely friendly and helpful, they even provided me with an iron upon request. They have bidets in each bathroom. They have roll-up blinders, which cuts a lot of the noise of the cars and makes the bedroom fully dark during sleep. They have a nice fish in a fish bowl at the reception, which I really liked. We were served two glasses of cold apple juice right upon arrival. As far as location goes, it’s not the best neighbourhood, but at least you are very close to two bus stations that take you to the city(bus no. 4 or bus no. 13B). In order to identify the bus that takes you to the city center - 13B you must know that its number is not marked anywhere, you have to instead read the prompt message in the upper area of the bus which should say “Tirana e Re” (New Tirana). Much recommended!

Stayed in August 2025

The room is fairly small for the luggage, but comfortable as I said before. The bathroom is also pretty small. The elevator took forever. And this is not a fault of the hotel, but the people were very loud in the corridors late in the evening and early in the morning.

The staff were very kind, the beds were comfortable and it is closer to the airport and one of the bus terminals, we didn’t walk around the area. The restaurant was really good, we enjoyed the food. We haven’t used the SPA area because we didn’t have time, but we checked it out just before closing and it looked quite nice.

Stayed in July 2025

Restroom capabilities

Staff food cleanliness

Stayed in August 2025

Not in the center - it takes around 30 minutes to get to most attractions. Shower hot water didn't work in one of the rooms.

The included SPA was really good. Garage very spacious for the car. Rooms are spacious. Public transport just in front of the hotel.

Stayed in August 2025

Very clean perfect space in rooms

Stayed in August 2025

Nothing not to like

Fabulous hotel Staff were amazing, parked car for us on arrival Nice spa Excellent breakfast Took the bus from outside into the centre as so much easier

Stayed in August 2025

One day stay. Friendly staf. Spa was also bonus.

Stayed in August 2025

Great staff, services and location

Stayed in August 2025

None

Everything was exceptional

Stayed in August 2025

The bed was not as firm as I like it but not bad.

Near the airport as we wanted. Staff was friendly. Breakfast was exceptional.

Stayed in August 2025