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Reviews of Diamma Resort Conference & Spa 5 stars

Rruga Xixa, Kryemedhenje, Goglem, Durres Durres, Albania, 1001 Durrës, Albania

#165 of 184 hotels in Durrës

Guests' Choice

Review score

Based on 73 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    6.9

  • Staff

    7.1

  • Value for money

    6.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 24 October 2024

    8.0
    Overall the stay was good 😊
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything about the property was just 👌.The room we stayed in was nice and comfy giving you a view of the hotels swimming pool and that of the beach.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Pool water didn't look very inviting. Hardly any staff around and breakfast buffet was rather messy (not enough staff to clean, no water, coffee from awful machine )...we were hoping to have a drink on arrival in the evening but at 9.30pm we could only order soft drinks or beer.

    The family room was huge, clean and nice. Location was good. Nearby restaurant, AVRA, was amazing! (Not part of hotel and a bit pricey but wonderful food and staff)

    Stayed in September 2024

  • Reviewed: 30 September 2024

    7.0
    The facilities are absolutely beautiful,my kids enjoyed they are pool lovers.exquisite ...
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    No shower gel,no bathroom mat and the cubicle or shower head kept leaking.My biggest disappointment was a kettle with no tea nor coffee, was l suppose ask,well l ddnt think so for a 5 star.More-so ,l don't know if l missed it but put may you please put it in your description to say the property is 2pin plugged.

    Spacious,cleanliness and good food,state of the art room design

    Stayed in September 2024

  • Reviewed: 22 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    They gave us one key for our room for a family of 4. If you lose the key they charge you 25€. Moreover they do not towels for the pool for free. If you need some you have to buy it.

    Stayed in August 2024

  • Reviewed: 27 September 2023

    6.0
    Had to stay
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    The breakfast was not even good; the coffee machine, which does not usually work, gives away an impossible-to-drink coffee, and for good coffee, one has to pay. The plates were not clean, and in general, the restaurant was not to the level of the hotel. There is no tea to buy at the '5-star' hotel. Another issue with the hotel is the towels. They do not allow guests to take the towels to the beach and swimming pool, and the pool's towels (which you must pay for) run out quickly, and thus, there goes your chance to swim. Every time, we had to start a scene to get some towels. Even with paid towels, you must return them before 6 p.m. The staff are helpful, but also they usually deal with a lot of groups, and for any matter, you may have to queue for about 10-15 minutes. They force you to wear something on hand which shows you are a guest at the hotel, but even with that some of the staff usually ask you why you are at their beach. In general, I think they need more professional staff.

    The location of the hotel is great, and the rooms and corridors are super clean. The swimming pools are very good, and the private beach is really nice. The rooms have new furniture and they function well.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    The details of the interior are not very satisfactory. No cups, no tea, no shower gel. I need to ask reception to get them.

    The room is big and the position is really great.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Need to pay €1 to borrow pool towels, already out of towels around noon. Lot of improvements to be done on the cleaning, both in the room and common areas. Shower on our bathroom was clogged, and flooded the whole bathroom. Breakfast was poor, few choices (no sliced meat of any sorts, no bacon, no sliced cheeses, few options). Very caotic, load and messy.

    Good location, nice pool area, and nice beach club at the beach. Good size on the rooms.

    Stayed in September 2023

  • Reviewed: 4 August 2023

    8.0
    very good accomodation in good location, but hotel cannot be rated as five stars
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights

    hotel have 5-stars, price is depend of this, but there ere many little things that should not be in such 5 star hotel. empty mini bar payment for refreshment in swimming pool bar and another charged servise(loundry service, etc....) must be immediate it was impossible to charge on room number two days we wait or towels, personal vas friendly, but personal management could improve

    breakfast and dinner was very good - great election of food free of charge nice outdoor and indoor pool, really close beautiful beach accept of dogs in hotel -in moslim country very rare

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was poor

    Proximity to the beach

    Stayed in May 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pishina hapej ne 10 a.m. (orar qe rekomandohet te mos rrish jashte) Djali i peshqirave ne 9.18 a.m. nuk ishte aty (duhet ta prisnim 10 min se po pinte kafe) Shezlonget ne plazh te vjeter, vendosur shume ngjitur. Beach bari me volum shume te larte. (Edhe ne mengjes heret vijonte me ate volum). Mengjesi dhe ushqimi mesatar. Buka ne restorant 🙈 Dhoma mire por nuk kishte as gota, jo me makine kafeje apo uje. Ne tualet vetem shower gel/shampo.

    Struktura e bukur, ambjente te bukura, gjelberim.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    6.0
    staff wasn’t very helpful, breakfast didn’t have many option. service not good for 5* hotel
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    location and room

    facilities nice but 2 nights in a row couldn’t use spa and pool areas due to some filming activities but it wasn’t communicated to guest. bad surprise with kids

    Stayed in June 2023

  • Reviewed: 13 June 2023

    7.0
    the management needs to justify the luxury of the hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I understand that they are new in the bussiness but there are a few things that they can easily fix. - There was no explanation that we had to let the receptionist know if we wanted to have our rooms clean. - The staff needs more coordination among each other ; i was told different things about the towels some wanted to charge and some not. - No clear indication that the spa and gym were not available.

    -The hotel was nicely designed. -Sanitary ladies were very nice they just need better manahement.

    Stayed in June 2023

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Super!

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Super resort with everything you need - Beach, Pool, massage, great food, great service :)

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I am so happy with my holiday experience at Diamma Resort. For sure I would come back!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    1.0
    Will never stay there again. Do NOT recommend.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff were rude, unhelpful not interested. Breakfast was an additional cost. Coffee was a vending machine that didn’t work or served just black coffee. The room was not cleaned, no fresh towels. No toilet paper throughout my whole stay.

    The property is amazing. Though not maintained. Onsite parking.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    1.0
    First of all the rooms are dirty and do not clean the toilet kept smelling of sewage they didn’t get us tissues, room se
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    It was dirty they didn’t clean, you don’t get what is advertised on booking, my stay was terrible

    Just the location

    Stayed in July 2025

  • Reviewed: 28 July 2025

    5.0
    I was cheated out of my room.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    They phone’s didn’t work and they didn’t lend you irons’s they give different reasons to why. Their Spa was closed. I was given a room and later realized that I was cheated. I met some girls and they invited me to their room on my last night. It was there I saw that I didn’t in fact get my deluxe double room. If I didn’t meet the girls I would’ve never known. I also traveled solo so I think they took advantage of that.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    3.0
    Poor
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lente për të dëshiruar shërbimi, shumë të pasjellshëm. Kujtojnë se paratë e atyre që vijnë nga jashtë vlejnë mê shumë. Pastëria duhet të ndryshojë.

    Pishina ishte mire, dhe vendndodhja.

    Stayed in June 2025

  • Reviewed: 23 June 2024

    2.0
    Wll never visit again
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    So many things that were not suitable for a 5 star hotel. First the location was very difficult to find through google maps. The minibar was empty, and when we ordered water from room service it took them more than 40 min to bring it, so we cancelled and went to get it ourselves. No towels available, the breakfast was awful and the staff were undertrained and seemed like they hated being there ( i guess they have management issues).

    The only good thing was the Italian restaurant. The food was pretty good and the staff was also very polite and nice. Also the room was spacious and clean.

    Stayed in June 2024

  • Reviewed: 13 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It doesn’t deserve 5 stars. Breakfast was very poor,

    Nice and comfortable bed

    Stayed in May 2024

  • Reviewed: 6 April 2024

    10
    Best Hotel in Albania
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Hoteli qe meriton 5 yjet ne cdo aspekt,super sherbim, miresjellje nga stafi.Super kushte, pasterti. Pishina indoor me uje super te ngrohte.Mengjesi super.Raporti cmim -cilesi super I justifikuar. Patjeteter do kthehem prape

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Nice, clean, quiet place to relax as a family. Hotel was beautifully decorated
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like

    Rooms were very clean and spacious

    Stayed in March 2024

  • Reviewed: 8 October 2023

    2.0
    Will not return there
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Most things Rooms were entirely bare Air con did not work Wi fi kept dropping out Constant noise entrance being worked, heavy construction, by day; over loud disco music over a PA system by night Room poorly cleaned

    Food was terrible: three mornings; first was fair, second was dreadful and with poor service and screaming coming from the kitchen and third was no staff in the kitchen it seemed, only breads and jams Two or three staff were helpful, others were firmly not

    Stayed in October 2023

Showing 1 – 25

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