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Reviews of Dial Hotel 4 stars

Rruga Çerçiz Topulli, 3001 Elbasan, Albania

#8 of 47 hotels in Elbasan

Guests' Choice

Review score

Based on 31 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 27 July 2025

    10
    Marvellous!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could be a little bit high for some people….

    The hotel is new; opened October 2024). It is clean and shinny. The personnel is very friendly and helpful. Breakfast is served at your table and consists of eggs, freshly baked bread, fresh fruit, coffee/tea, and orange juice. The hotel is located a 15-minute walk from the castle and has enough parking spaces. One more thing: the hotel is located on the tenth floor, and breakfast is served on the roof with a great view!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Great & amazing view!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room we were in, was a bit small

    It was very modern, the view omy it was beautiful! The breakfast was lovely (they even bought a melon specifically for me!). The room was clean & the staff were very friendly!

    Stayed in June 2025

  • Reviewed: 28 May 2025

    10
    Amazing cosy hotel with gorgeous views and lovely staff!
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    The hotel was perfect for a business trip - clean, comfortable rooms with gorgeous views of the surrounding mountains, reliable and strong Wi-Fi, and a delicious breakfast featuring local specialties. To top it all, the staff is exceptionally warm and welcoming. A great value and highly recommended! Please note that the location is slightly unconventional - the entrance opens directly to an elevator that takes you to the 10th floor, as the hotel is located on the top two floors of a building. I did not mind this at all, I was just surprised on arrival, so I want to give a heads-up to future guests :)

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    Modern with great views on edge of bustling, non-tourist city
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Some limited road noise in the morning. Area immediately surrounding the hotel might be considered less-than-pristine by some people but ideal for the adventurous.

    Unusual location on edge of downtown. About 10-minute walk to the heart of the city, including to the ground-level castle complex. A modern 10-story building with a store on the first floor and then apartments; hotel rooms separate on the 10th floor only, with a rooftop restaurant/breakfast area above (hotel entrance is a separate elevator accessed from front outside). Rooms are modern and comfortable; ours offered a tremendous view of the city and surrounding mountains. You can park on the side of the hotel in its own lot (we had no problems with our rental car). If you can walk into the city center, there are many dozens of restaurants, coffee shops and stores, which are packed with adults and families in the evening. City is generally not a tourist mecca; can be a bit gritty in locations, including near the hotel, but we felt no danger and really enjoyed our visit. It's a bustling city, and a way to see how real Albanians live. Made-to-order breakfast in the morning on the rooftop was excellent (lots of food). Staff was friendly and helpful.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    10
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast bread was not fresh

    Extremely nice stuff- the best in Albania. Big and nice room. Wonderful breakfast

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not very easy to get in and out of the bed on one side. Otherwise nothing.

    Very high quality throughout, great shower with large towels and both rainforest and personal jets, plenty of electrical sockets, excellent breakfasts provided on the terrace with great views over the city

    Stayed in May 2025

  • Reviewed: 2 May 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good location walking distance from the castle amazing roof top terrace

    Stayed in May 2025

  • Reviewed: 29 April 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect

    Hi . Jonna was the perfect guide for everything. She was incredible professional and helpful.the hotel clean ! Super clean! Everything was perfect! Never had an experience better than that. Best hotel ever ! High quality hotel experience. Travel with small baby was the perfect choice. Room superior was the best option! Thanks! See you soon !!!!

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent! Very clean, the staff amazing, great facilities with amazing view. I would visit again!

    Stayed in April 2025

  • Reviewed: 26 April 2025

    10
    I would stay here again. Close to centre. Comfy beds.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Would be nice if there was a kettle in the room.

    Excellent top floor views. Pleasant aroma in room. Fresh linen every day, towels, sheets etc. Friendly receptionist and staff. Brilliant free parking spaces right next to hotel.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    9.0
    Well worth a stay at Dial Hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Compact room was absolutely clean and comfortable, and the hotel staff were welcoming and helpful at all times. Perfect breakfast.

    Stayed in April 2025

  • Reviewed: 27 March 2025

    10
    Very clean and comfortable. Lovely staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Super clean and very comfortable bed. Great shower.Iona was fantastic at her job.She was very friendly, she made us very welcome and cooked our fab breakfast. Highly recommend.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Nice hotel, but noisy
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very loud room, you can hear everything that is going on outside, as the reception is just outside. If you want to sleep, bring ear plugs. It's a pity as it could have been really cool...

    The room was super clean, the staff were very friendly. Has parking off street below the hotel. Breakfast was great.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    A brand new hotel with fantastic location
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I wish l could stay longer )))

    A very unusual brand new hotel located on the 10 th floor and just a minutes walk from the city centre.The access is only by lift that takes you directly to the top of the building.The door of the lift opens at the reception area.To get inside the building you need to press a call button on the entrance door and later use your room card.The view to the city is wonderful from the room.You find everything you need to have a comfortable stay.Everything is new and very clean.You also have a mini bar.The room is very warm,the bed is comfy to sleep on.A nice separated shower zone,all the toiletries you need,a hair dryer as well.The WIFI works perfectly well.The staff speak English and are really hospitable.The parking space is rather limited but you may leave the car in front of the hotel and the reception will keep an eye on it via cameras. Breakfast is included and can be found on the terrace .First,you get a breathtaking view to the city from the restaurant terrace and then you may have your hot coffee and wonderful served breakfast.They even ask you how you want your eggs made) I liked everything about the hotel.Thank you for hospitality and good clients to you !))

    Stayed in March 2025

  • Reviewed: 3 March 2025

    10
    Amazing place, any time again!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The hotel is very new, close to the center and with a gourgious view (10th floor). The staff members are very very friendly, helping with everything you need. The terrace on the roof ist really worth to be noticed! Wonderful! Rrofsh!!! :)

    Stayed in March 2025

  • Reviewed: 11 December 2024

    10
    Exceptional
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect.

    New furniture. Kind staff. Good location.

    Stayed in December 2024

  • Reviewed: 4 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be improved

    New hotel at the last floor of an apartment building, within walking distance of the old town.

    Stayed in May 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 5 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 2 June 2025

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 26 May 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

Showing 1 – 25

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