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Reviews of HOTEL DENOEL 4 stars

Rruga Riviera 1234 pema e that, 9706 Ksamil, Albania

#171 of 200 hotels in Ksamil

Guests' Choice

Review score

Based on 85 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 6 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    facilities are poor service poor half Board is a cheating

    location

    Stayed in July 2025

  • Reviewed: 19 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Duplex Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Late dinner and not big choice for kids Loud music from bar next to it

    Great location Good price Friendly staff Tasty food

    Stayed in June 2025

  • Reviewed: 26 May 2025

    7.0
    Nice location
    • Leisure trip
    • Couple
    • Double Room Sea view
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not great , everything was cold .

    Very clean rooms and beautiful beach location .

    Stayed in May 2025

  • Reviewed: 14 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room with Garden Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is advertised as 4 stars however without pool, any room service, nor elevator to carry your heavy luggage downstairs or upstairs it’s really should be 2 (or 3 stars on a good day). We had a ground floor room, which any person on the way to beach or to usually busy Principotes bar next to it, could easily look into our room. When we came back from a day trip, to our utmost surprise our back garden beach door was wide open, so theoretically everyone could have easily come and take all our belongings. Imagine that! We believe that the cleaning crew left the wide glass door open deliberately to air the room, as the air conditioning which wasn’t used until this season made a terrible smell.

    The good things, The hotel has a small beach to it although this beach wasn’t tempting to go, so we decided to avoid this pleasure. The lady in reception called Cassandra was very friendly and extremely helpful with any request, so she slightly made it up for the disappointment of this overall experience.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    9.0
    Great place to stay
    • Leisure trip
    • People with friends
    • Duplex Family Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could be better

    The room was very big and super clean. The staff was very kind. Access to the beach with beds included

    Stayed in May 2025

  • Reviewed: 20 April 2025

    9.0
    We booked holidays with our family friends the hotel is at perfect location to relax
    • Leisure trip
    • Group
    • Family Room with Garden Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was good but Can add more variety in breakfast like beans hash browns etc

    Excellent location, polite and friendly staff, service was good

    Stayed in April 2025

  • Reviewed: 6 April 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff, great service.

    Stayed in April 2025

  • Reviewed: 4 November 2024

    8.0
    excellent location, lovely people would go again ... Albert & Luan and the team was amazing!
    • Business trip
    • Solo traveller
    • Double Room Sea view
    • Stayed 3 nights

    it was low season so not so much on the menu but that was expected and not a problem

    basic but filling and fresh breakfast. looking out over the bay and sea very beautiful

    Stayed in October 2024

  • Reviewed: 29 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room Sea view
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant was only partially functioning - barely nothing on the menu. No housekeeping cleaned our room for 3 nights we stayed. Breakfast was average - barely no hot food only omelette to offer. No drinks selection at all and don't do cocktails even though it's on the menu.

    Check in and check out went smoothly. Staff are all friendly and helpful. Very close to the beach. The view was superb. Could do late check out with no additional charge.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    There were often no staff at the reception. The restaurant wasn't serving food in October but there were other lovely restaurants nearby.

    Spacious room with great facilities. The beachfront location was ideal, and easy to walk to the rest of the town. Breakfast was nice with a good selection, and 3 kittens! Plenty of parking. The views from the balcony were great.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    9.0
    Beachside apartment
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing of note

    Fabulous location, lovely duplex apartment, comfortable bed, superb views, tasty breakfast, kettle in room! Great staff especially very friendly.and helpful Restaurant waiter.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    8.0
    Really nice stay
    • Leisure trip
    • Couple
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Difficulty with the late check out, wanted to stay longer but it wasnt possible (the hotel was almost empty). Something went wrong in the bathroom - you couldnt sit on a toilet normally because right in front of it there was a sink.

    Beach, location, best waiter Luan (give him a raise)

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast and Dinner was included but we only ate once for breakfast & dinner there as the food wasn't bad it just wasn't what we wanted.

    Room was spacious & clean. Balcony with sea view we loved, the proximity to the beach was brilliant. Staff were friendly & helpful

    Stayed in September 2024

  • Reviewed: 1 October 2024

    8.0
    Great rooms
    • Leisure trip
    • Couple
    • Duplex Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The staff member that looks after the beach was more interested in sitting with female guests than looking out for hotel guests.

    Great location. Nice and comfy rooms. Halfboard was good. Hotel staff member Luan was very friendly and accommodating. One of the best hotel staff we have met on our travels

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Duplex Family Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    My wife got food poisoning from the dinner there. As we found out later, so did a number of other guests. I asked the house staff for water and extra linen. Never happened. We asked for the last day to have a taxi arranged. Didn't happen. There was no one at the reception, so we had to book our own, which in Albania means a tourist double rate, and we almost missed our next connection. In short, go there, don't eat there, don't rely on staff for anything.

    Location right at the beach, clean and spacious room.

    Stayed in September 2024

  • Reviewed: 15 August 2024

    8.0
    Relax and enjoy on the sea
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 7 nights

    slightly small bathroom The menu' of the Dinner was slightly poor. For the breakfast Cappuccino is not incuded. All extra are quite expensive. Was missing something simple to eat for the lunch. Some time the music from the local nearby was to high. Is missing an area for the kids

    Location is good because the Hotel is in front of the beach and the view from the room was great. The Restaurant in front of the beach where start the day with a good Breackfast. All Staff is really kind and Tony is a great host. Good service also in the beach

    Stayed in July 2024

  • Reviewed: 30 July 2024

    7.0
    Amazing little hotel - just read the reviews before you go to make sure it’s suitable for you
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    We had a great holiday - really good, but there is a nightclub next door (principotes)- it’s loud and on our first night was pumping music way into the early hours. And was very noticeable the other nights. My kids didn’t care but I do like my sleep - so be sure to take some ear plugs to sleep in if you do ! You can’t add items to your room so if you are on the beach you have to lay there and then - so be mindful of that (not a complaint just advice)

    The location was great. The staff were super helpful. Tony the manager made sure we were looked after Easy check in - 2 mins ! Check out a bit longer as they check the room. Clean fresh bedding, yes the towels were a little crispy but I’m guessing they are dried outside. If The staff listened - when we felt rushed at the half board dinner, we asked them to slow the service and they did. I’ve seen lots of comments on here but really if you aren’t happy with how something is, ask for it to change and be team really do try to please. Sun loungers are also available to the public, but we asked for a front row, and we got it, yes there are only two allocated for a family room, but we asked and were allocated an extra. But it wasn’t high season. Lovely cocktails, nice beach service and the team tried really hard to please. When my son lost his hat they all searched until it was found.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    8.0
    Lovely staff and beach and location.
    • Leisure trip
    • Family with young children
    • Duplex Family Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Dinner times were a bit late for our family and we were told we could not bring food to the room when our daughter was sleeping. we ate elsewhere but it would have been nice to try the food considering dinner was included in the price.

    Lovely location on the beach. Close to local own and restaurants.

    Stayed in May 2024

  • Reviewed: 28 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The loud music from two doors down spoilt the atmosphere of the setting.They have no consideration for any off the nearby hotels .

    Love the beach front.The hotel was really nice and lovely helpfully staff.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Very helpful staff, great location
    • Leisure trip
    • Solo traveller
    • Double Room Sea view
    • Stayed 1 night
    • Submitted via mobile

    The description of a sea side view did not offer of a view of the sea. A bit deceptive of a description.

    Great location on the beach

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    right on the beach with great views in Ksamil
    • Business trip
    • Group
    • Double Room with Garden View
    • Stayed 3 nights

    The walls area little thin.. You can hear the families in the next room quite easily. So it was bit disruptive at times. Breakfast is included but pretty basic. Need to improve the selection.

    The hotel manager, "Tony" was very accommodating and helpful. He admits his staff needs a little more training as the tourism business is booming. The rooms were very clean

    Stayed in June 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • People with friends
    • Double Room Sea view
    • Stayed 2 nights
    • Submitted via mobile

    Very nice hotel, simple with a private beach.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Beautiful views
    • Leisure trip
    • Couple
    • Family Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Would of been nice to have fresh water in room everyday but there was not

    Great location. Lovely staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Easy & enjoyable
    • Leisure trip
    • People with friends
    • Family Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast it’s ok. Needs some more fruit.

    One of the best location in Ksamil. Sunbeds right next to your bed. Small hotel very modern and comfortable. Big terrace at the room

    Stayed in May 2024

Showing 1 – 25

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