Reviews of HOTEL DENOEL 4 stars
Rruga Riviera 1234 pema e that, 9706 Ksamil, Albania
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Reviewed: 22 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewBlizina mora
Hrana
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewlocation
facilities are poor service poor half Board is a cheating
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewRooms were clean and tidy, cleaned daily, and overall comfortable. The staff was very kind and helpful — definitely the best part of the stay.
Food was average, with breakfast and dinner served between 8:00 and 10:00, which was a bit late for families with young kids. Beach access was very close, which we liked. However, on the last day we were asked to leave the sunbed and umbrella we had already occupied because they were “reserved for the owner’s friends.” We refused to leave, but this situation made us feel disrespected as guests. Unfortunately, I wouldn't recommend this place, as customers are not treated fairly and preference is given to the owner's acquaintances.
Thank you for recognizing the cleanliness of our rooms and the efforts of our team — we truly appreciate it. Meal times (8:00–10:00) are clearly communicated and standard across many hotels. If that didn’t work for your schedule, we wish you had let us know — we’re always willing to help when possible. As for the sunbed situation: those spots were reserved in advance for a private group. It had nothing to do with favoritism or “owner’s friends.” We kindly asked for cooperation based on prior arrangements, and we regret that it was misunderstood. We treat all guests equally and fairly. If anything felt wrong, we wish you had come to reception — we could have resolved things quickly.
Thank you for recognizing the cleanliness of our rooms and the efforts of our team — we truly appreciate it. Meal times (8:00–10:00) are clearly communicated and standard across many hotels. If that didn’t work for your schedule, we wish yo… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewHad good facilities beautiful views and beach.
Too expensive. Fun things to do too expensive. Dinner had no menu or buffet. They gave you just 1 key.
thank you for appreciating the views, beach, and facilities. Our prices reflect the location and services offered. Activities are optional and priced by third parties. Dinner is served as a fresh, set menu — this is noted at booking.We provide one key by default, but more are available if requested at reception.Always happy to help when asked during your stay.
thank you for appreciating the views, beach, and facilities. Our prices reflect the location and services offered. Activities are optional and priced by third parties. Dinner is served as a fresh, set menu — this is noted at booking.We prov… Show more
Reviewed: 27 June 2025 · Stayed in April 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGreat location Good price Friendly staff Tasty food
Late dinner and not big choice for kids Loud music from bar next to it
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe staff has been amazing, especially Kassandra, Romeo and KD. And great food.
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Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe location is nice u can walk to downtown and walk to a beach party
Breakfast is included but very basic , the worst coffee I have ever had , not worth the money , the room are not isolated meaning u can hear everything outside
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewWe had an amazing experience in Hotel Denoel, location, staff, food, everything 10 out of 10. Thank you to the receptionist who is very helpful and friendly, Thank you to Romeo, who gave us an amazing customer service experience and also the owner polite, helpful, and friendly. Defently, I recommend it, and we will be back.
Everything is amazing.
Reviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewVery clean rooms and beautiful beach location .
Breakfast was not great , everything was cold .
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThe good things, The hotel has a small beach to it although this beach wasn’t tempting to go, so we decided to avoid this pleasure. The lady in reception called Cassandra was very friendly and extremely helpful with any request, so she slightly made it up for the disappointment of this overall experience.
The hotel is advertised as 4 stars however without pool, any room service, nor elevator to carry your heavy luggage downstairs or upstairs it’s really should be 2 (or 3 stars on a good day). We had a ground floor room, which any person on the way to beach or to usually busy Principotes bar next to it, could easily look into our room. When we came back from a day trip, to our utmost surprise our back garden beach door was wide open, so theoretically everyone could have easily come and take all our belongings. Imagine that! We believe that the cleaning crew left the wide glass door open deliberately to air the room, as the air conditioning which wasn’t used until this season made a terrible smell.
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThe room was very big and super clean. The staff was very kind. Access to the beach with beds included
Breakfast could be better
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewNice beach near to town,the receptionist Cassandra was helpful and very nice 😉
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe hotel was excellent – very clean and well-maintained. The housekeeping staff do a great job! We had a beautiful view, it’s very close to the beach, and the staff were friendly and helpful. Highly recommended!
Thank you for you kind words.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe hotel staff are very respectful and kind. The Hotel has a spectacular sea view and the breakfast there is very mouth-watering.
Could add more foods to the breakfast such as beans and hash browns
Thank you for your kind words and we are taking consere for the breakfast.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewExcellent location, polite and friendly staff, service was good
Breakfast was good but Can add more variety in breakfast like beans hash browns etc
Reviewed: 18 April 2025 · Stayed in April 2025
Verified review