9.1

Reviews of Hotel Delta Premium 4 stars

Autostrada Durrës-Tiranë KM5. Durrës, 1005 Durrës, Albania

  • Marju

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Clean and excellent bed, good pillows

    A bit loud until 4am as there was a wedding party

  • Narjiss

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Clean

    To start with, I wanted to change our booking, but communication with the hotel was slow and unhelpful. In the end, we didn’t make any changes to our stay. Upon arrival, we discovered the hotel was hosting a wedding, meaning guests were restricted to their rooms and could not access other facilities. Rather ironic — we weren’t allowed to cancel our first night, yet we arrived to find the hotel largely taken over by a private event. The security guard who escorted us to our room was the only truly welcoming aspect of our arrival. The wedding celebrations went on late into the night, with loud music making it almost impossible to sleep. To make matters worse, the event hall was located far from the beach — at least a 30-minute drive in heavy traffic. We were also surprised to learn that beach towels were not available for guests. Overall, the experience fell short of expectations and did not match what was promised at the time of booking.

    Property response:

    Dear customer!Hope you are doing well!On the description of the hotel it is not written that we have the beach in front of where our hotel is located.Our reservation policy is that we keep the first night of the 3 night accomodation that you have made.Firstly you said that you had the flight to Belgium for an emergency but this was not true.Thank you asked to divide by two the amount of the first night.We just want a fairy review.Overall thank you very much for the review!

    Dear customer!Hope you are doing well!On the description of the hotel it is not written that we have the beach in front of where our hotel is located.Our reservation policy is that we keep the first night of the 3 night accomodation that yo… Show more

    Hotel Delta Premium
    13 August 2025
  • Jan

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review

    Modern, clean hotel. Everything is very tastefully decorated and luxurious. The staff was very friendly. There is a large private covered parking area. The hotel is easily accessible. The cappuccino at the bar was very well made. The price-quality ratio was excellent. Breakfast was tasty and fresh, though it could have been a bit more extensive. The hotel is easy to reach, and despite being located next to the highway, the rooms are quiet and you don’t hear any traffic. A perfect base if you need to be in the area.

    The breakfast could be a bit more extensive, but for Albania, it was already quite good.

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  • Olsi

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • Viktor

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review
  • 7.0 Good
    Jozsef

    Reviewed: 7 November 2024 · Stayed in October 2024

    Verified review

    Staff was nice and breakfast was ok.

    The rooms were non-smoking but by the morning our pajamas were reeking of cigarette smoke

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  • Felix

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    Staff were really lovely. Ordered pizza for us after the restaurant had closed.

    Property response:

    Dear Felix Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement . Kind Regards !

    Dear Felix Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Thank you for acknowledging the exceptional service provided by our staf… Show more

    Hotel Delta Premium
    26 September 2024
  • Spiro

    Reviewed: 25 August 2024 · Stayed in August 2024

    Verified review

    A welcome oasis after a hard drive from Greece.

    Location was quite industrial.

    Property response:

    Dear Spiro We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for your comments on our location. We strive to provide a great stay in every aspect, and your feedback helps us focus on what matters most to our guests. Warm Regards , Delta Staff!

    Dear Spiro We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you. Thank you for your comments on our loca… Show more

    Hotel Delta Premium
    26 September 2024
  • Jurica

    Reviewed: 18 July 2024 · Stayed in July 2024

    Verified review

    the staff is very friendly...the hotel is very very clean and the rooms are decorated on a daily basis

    Property response:

    Dear Jurica we thank you for taking time to leave a review . We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work .Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us .Your positive comments on our room facilities are much appreciated. We aim to provide a home away from home experience with all the necessary comforts, and we're delighted to know we achieved this for you . Warm Regards , Delta Staff

    Dear Jurica we thank you for taking time to leave a review . We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to … Show more

    Hotel Delta Premium
    21 July 2024
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  • Fayez

    Reviewed: 20 May 2024 · Stayed in May 2024

    Verified review

    The staff were very polite , helpful and professional.New hotel very nice design and furniture,clean and organised. Very parking.

    Property response:

    Dear Fayez , thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. We're also happy to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work. Our staff looks forward to welcoming you back in the future . Kind Gegards .

    Dear Fayez , thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. We're also happy to hear that our staff made a great impression on you with their friendly and … Show more

    Hotel Delta Premium
    4 June 2024
  • Agim

    Reviewed: 13 March 2024 · Stayed in January 2024

    Verified review
  • Milorad

    Reviewed: 17 November 2023 · Stayed in November 2023

    Verified review

    Breakfast at the request of the guest. Varied menu, delicious food.

    Breakfast was not served at the restaurant, but in the lobby of the hotel

    Property response:

    Dear Milorad, Thank you for your positive comments about our varied and delicious breakfast. We appreciate your flexibility with the change in location to the lobby. Your satisfaction is important to us, and we look forward to welcoming you back for an even better experience in the future! Best regards, Management Team

    Dear Milorad, Thank you for your positive comments about our varied and delicious breakfast. We appreciate your flexibility with the change in location to the lobby. Your satisfaction is important to us, and we look forward to welcoming you… Show more

    Hotel Delta Premium
    27 November 2023
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  • Anxhela

    Reviewed: 6 November 2023 · Stayed in November 2023

    Verified review

    The staff was very friendly and helpful .

    Property response:

    Dear Anxhela, We greatly appreciate your feedback about our friendly and helpful staff. It's wonderful to hear that they made a positive impression during your stay. We hope to welcome you back in the future. Best regards, Management Team

    Dear Anxhela, We greatly appreciate your feedback about our friendly and helpful staff. It's wonderful to hear that they made a positive impression during your stay. We hope to welcome you back in the future. Best regards, Management … Show more

    Hotel Delta Premium
    7 November 2023
  • Clèo

    Reviewed: 6 November 2023 · Stayed in November 2023

    Verified review
  • Kacani

    Reviewed: 6 November 2023 · Stayed in November 2023

    Verified review
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  • Lucyemicky

    Reviewed: 2 September 2023 · Stayed in September 2023

    Verified review
  • Giacomo

    Reviewed: 31 August 2023 · Stayed in August 2023

    Verified review
  • Margarita

    Reviewed: 23 August 2023 · Stayed in August 2023

    Verified review

    It was very clean.

    Nothing

    Property response:

    Dear Margarita, Thank you for your concise and positive review. We're thrilled to hear that you had a perfect stay at our hotel and appreciated the cleanliness throughout the property. Having ample parking is essential for our guests' convenience, and we're glad to know you found it available and satisfactory. Your feedback is much appreciated, and we hope to have the opportunity to welcome you back for another excellent stay in the future. If there's anything specific you'd like to share or if you have any further comments, please feel free to reach out. Warm regards,

    Dear Margarita, Thank you for your concise and positive review. We're thrilled to hear that you had a perfect stay at our hotel and appreciated the cleanliness throughout the property. Having ample parking is essential for our guests&… Show more

    Hotel Delta Premium
    18 October 2023
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  • Hoti

    Reviewed: 16 August 2023 · Stayed in August 2023

    Verified review
  • Javier

    Reviewed: 10 July 2023 · Stayed in July 2023

    Verified review

    Great service very helpful staff

    Property response:

    Dear Javier, Thank you for your kind words and positive feedback. We're thrilled to hear that you had a great experience during your stay and found our staff to be very helpful. Providing excellent service is our top priority, and we're delighted that we could meet your expectations. If you ever plan to return, we look forward to hosting you once more and ensuring your next visit is just as enjoyable. Your satisfaction is important to us, and we appreciate your support. Warm regards, Management Team

    Dear Javier, Thank you for your kind words and positive feedback. We're thrilled to hear that you had a great experience during your stay and found our staff to be very helpful. Providing excellent service is our top priority, and we&#… Show more

    Hotel Delta Premium
    11 October 2023
  • Kasim

    Reviewed: 17 May 2023 · Stayed in May 2023

    Verified review
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  • Mumin

    Reviewed: 4 May 2023 · Stayed in February 2023

    Verified review
  • Bruno

    Reviewed: 11 March 2023 · Stayed in March 2023

    Verified review
  • Krist

    Reviewed: 25 December 2022 · Stayed in December 2022

    Verified review
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