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Reviews of Hotel Citrus 4 stars

Street Sarande- Butrint, 9706 Ksamil, Albania

#128 of 200 hotels in Ksamil

Guests' Choice

Review score

Based on 117 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 24 August 2025

    8.0
    Nice hotel. I’d repeat if I come back
    • Leisure trip
    • Solo traveller
    • Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Price is a bit high

    Size and clean room, free parking

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is clean, modern and placed in perfect location, near the center and the beaches by a short walk; breakfast so good and, overall, the staff, especially Lorena at the reception, at the bar, giving useful tips about the beautiful place here

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything was very clean and modern. We absolutely loved the breakfast. The lady in the reception was super lovely and very helpful.

    Stayed in July 2025

  • Reviewed: 15 August 2025

    10
    Great
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -

    Location, breakfast, parking place, hospitality

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nice, clean rooms. Kind and very friendly staff. Thanks for everything.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nice location, nearest beach just 10 min walk away, located slightly remote from the night life, so the neigborhood is quiet and calm, 15 min walk to the center. Free parking on site, there is a gas station nearby. Very kind hostess, overall great experience. Great value for money.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Everything was perfect! The place is super clean, the service was excellent, and the staff was incredibly kind and helpful — truly 10 out of 10. The location is great as well, close to everything we needed. We felt welcome from the first moment and would definitely come back. Highly recommended! Lori and Edi are good people, no problem! 😁

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The room

    Stayed in August 2025

  • Reviewed: 20 July 2025

    10
    A perfect seaside stay
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    -

    We had a wonderful experience at this hotel. The staff were incredibly friendly and helpful, always making us feel welcome. The view of the sea was absolutely stunning – waking up to it every morning was a dream. The breakfast was amazing, with a great variety of fresh and delicious options. Everything exceeded our expectations – we would definitely come back!

    Stayed in July 2025

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Couple
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything was Perfect.

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Super kind, helpful and thoughtful staff. Especially Lori.
    • Leisure trip
    • People with friends
    • Double Room with Side Sea View
    • Stayed 6 nights
    • Submitted via mobile

    No gym

    Lori was so helpful and sweet. She helped us almost every day with our activities and is super kind. Also recommended us restaurants and places which were really good. The owner is also very kind.

    Stayed in July 2025

  • Reviewed: 26 June 2025

    9.0
    Clean hotel and good breakfast.
    • Leisure trip
    • Family with young children
    • Double Room with Side Sea View
    • Stayed 3 nights
    • Submitted via mobile

    We had a side sea view with a balcony. We could see the sea but the rest of the view not pretty, due in part to the major road widening project going on nearby.

    Room was cleaned every day. Breakfast was an extensive buffet of local and international choices. The receptionist/manager is very welcoming. Nice little beaches with beach bars and sunbeds only a 5 minute walk. Lots of shops and restaurants about 10 minutes walk.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice staff (especially Lorena), near to the beach and the center of Ksamili, familiar atmosphere. We will come back again soon

    Stayed in June 2025

  • Reviewed: 7 May 2025

    10
    Everything was perfect, I loved this hotel.
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I can definitely say that the hotel was worth it , the price was perfect , the staff was very welcoming and the rooms felt very clean and beautiful, i had one of the best breakfast and I enjoyed my time in the night at the bar with music and a nice made hookah. I recommend this hotel to everyone 🤗

    Stayed in May 2025

  • Reviewed: 10 December 2024

    8.0
    Very good
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom small

    Staff ♥️ Room nice Breakfast Quiet Park inside

    Stayed in September 2024

  • Reviewed: 11 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Clean, friendly, good food

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Very enjoyable
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Staff were amazing. Hotel very clean. The beds were so comfortable. Fresh towels everyday. A very short walk to a lovely beach. Just at the start of the strip so nice and quiet area

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    It was noise from the outside

    The room was very cozy and clean, the breakfast was super taste

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Side Sea View
    • Stayed 1 night
    • Submitted via mobile

    Only thing I could comment on that would benefit the place is having a kettle in the room.

    Very friendly and helpful staff, clean rooms, great parking and close to beach & shops.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    The hotel was very nice , clean and comfortable, the breakfast was very good , just in the room towels were very rough and you couldn't use them cause it can scratch your skin , just for that I am disappointed

    Stayed in August 2024

  • Reviewed: 1 September 2024

    8.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Lovely hotel in a good location. The staff were very helpful and kind.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Great location, amazing staff, like staying with an amazing friends family
    • Leisure trip
    • People with friends
    • Triple Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Hotel is modern, furnishings are fresh and extremely clean, beds are wonderfully soft, air-conditioning is very efficient. The staff are outstanding, genuinely warm and happy to help with any questions about the area or just to have a general chat. The breckfast was really good, every day there was a rotating selection of fresh home made hot dishes, literally a local person making the foods they give to their own family on a special occasion.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Really friendly staff and accommodating. Odysseus the owner even rushed out to the local kiosk at midnight to get us snacks for the drinks we were having at the bar. Made our Ksamil experience even better.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have liked the option of a kettle in the room for drinking tea/coffee. It would be helpful if breakfast was labelled so that we know what each dish is.

    Friendly staff, good value for money, good variety at breakfast. Really helpful when booking taxis/excursions etc

    Stayed in July 2024

Showing 1 – 25

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