9.1

Reviews of Charm Hotel 4 stars

Rruga Murat Tërbaçi, 9401 Vlorë, Albania

  • Zenunaj

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • István

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Family atmosphere, super hotel, highly recommended! Good location, with private sun bed and umbrella to the room, which is a big plus. The rooms are well equipped, nice, comfortable and clean. Breakfast is plentiful and delicious. But what deserves a special mention is the extremely nice staff, with the girls at the reception at the forefront. They were very flexible and open with all our questions and requests, and helped us a lot. One of the nicest staff we have ever dealt with as guests.

  • Monika

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Great location & super friendly & helpful staff . Room was perfect , clean & very spacious. Whole family loved it . Beach just across the road from hotel .

  • See the hotel
  • Martha

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Location, friendly staff, cleanliness, and good breakfast

    We had an episode with stuff being stolen, but they were able to return them back. Don't forget to ask for a safe.

  • Елена

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    I really liked the hotel. Everything was great. The hotel owner and the reception staff quickly resolved all the issues that arose during the vacation. This is a hotel that I want to return to.

  • Barbara

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Claire

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Excellent beachfront location on the main strip, with private beach. Lovely modern rooms. Effective air con. Breakfast delivered to the room to eat on your balcony

  • 7.0 Good
    Henry

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Fernanda

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Iuliia27

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Parking, reserved beach, and free beach facilities for the hotel guests. Friendly and helpful reception staff.

  • Teresa

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The close proximity to the beach The breakfast in the room The staff

    The garden view was terrible The breakfast wasn’t very good

  • Edib

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    The location is absolutely ideal, and the accommodation is not only modern but also exceptionally well-appointed.

    We anticipated a buffet-style breakfast; however, the hotel instead offers in-room dining. Regrettably, the limited space provided by the small table and two chairs in the room is insufficient for accommodating this type of breakfast.

  • See the hotel
  • Karyna

    Reviewed: 4 July 2025 · Stayed in May 2025

    Verified review
  • Hemanth

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Just the Jacuzzi and the staff who helped us check in were good

    I had booked a Suite room and when we checked in the AC was not working. At 40°C we were literally unable to stay in the room with AC not working. Later I wanted to get a beach bed and umbrella with Charm hotel and get some service for food and drinks near the beach but unfortunately I was waiting there for almost an hour, none of the Charm hotel staff asked if we needed any service at the beach and that was pathetic. Later I had to go to a different hotel beach shack and pay for the umbrella. Except for the staff who helped me check in was a girl and another man who sorted AC and kept us calm. But the price I paid for the room and the service I received was very bad. The breakfast was included, nothing but simple omelette and a coffee with toast.

    Property response:

    Dear Hemanth, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, though we are glad to hear that you appreciated the Jacuzzi and the staff who assisted you during check-in and with the air conditioning issue. Regarding the beach service, we would like to clarify that the only beach amenities included in your stay are the sunbeds, umbrellas, and beach towels. At no point do we advertise or offer additional food and drink service on the beach as part of our hotel services. We regret that you had to go elsewhere and pay for services when the beach facilities were already included in your stay. As for breakfast, our menu offers a wide variety of options, including fried eggs, omelets, boiled eggs, sausages, toast, cheese, vegetables, fruit, coffee, orange juice, milk, croissants,jam,etc, everything one might expect from a complete continental breakfast. Our Suite with Jacuzzi has consistently received positive feedback from other guests, and we are sorry that your experience was different. We also understand that you may have been disappointed due to the inability to cancel your reservation free of charge, as per the cancellation policy in place. We are sorry you felt dissatisfied, but we do our best to be transparent with all our services and policies from the moment of booking. We appreciate your feedback and will take it into consideration as we continue to improve our guest experience. Kind regards, Charm Hotel

    Dear Hemanth, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, though we are glad to hear that you appreciated the Jacuzzi and the staff who assisted you… Show more

    Charm Hotel
    1 July 2025
  • Von

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    View, rooms, place

    Very hot when AC is off, music till midnight.

  • See the hotel
  • Harisa

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Joao

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • Natalija

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    New hotel with very friendly staff. 1min walk to the nearest beach. Easy found arriving by car. Parking in front of the hotel door. Breakfast served in the room. As we stay only 2 nights breakfast meniu is OK, But if you plan to stay longer it could be boring.

  • See the hotel
  • Matilda

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Andrew

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    The shower is nice and relaxing; the breakfast is wonderful. Nice cozy room, definitely worth it.

  • See the hotel
  • Ledi

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Abdusamed

    Reviewed: 18 May 2025 · Stayed in February 2025

    Verified review
  • John

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    I was happily surprised at how Charming this hotel was, a patio to enjoy breakfast on while enjoying the view of the sea, great location across from the beach, near to many restaurants and markets. The room was very clean and the staff were very friendly.

    Property response:

    Dear Mr John , Thank You so much for your kind words and perfect scores ! We are delighted to hear that you found your stay here at our hotel charming , enjoyed the breakfast with the view and found our staff friendly . It means a lot to us to know we made your experience memorable. It was lovely hosting you and we hope to welcome you back anytime soon ! Warm Regards, The Charm Hotel Staff !

    Dear Mr John , Thank You so much for your kind words and perfect scores ! We are delighted to hear that you found your stay here at our hotel charming , enjoyed the breakfast with the view and found our staff friendly . It means a lot to … Show more

    Charm Hotel
    18 May 2025
  • See the hotel
  • 7.0 Good
    Andrew

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Shower is wonderful

  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...