Everything! From the moment we arrived which was a bit rough, they were really friendly and caring. They told us a lot about the surrounding, helped us on things we were having troubles. I'd definitely recommend that hotel to friends :)

Stayed in August 2025

None so far.

The staff are very helpful: they arranged for my airport pick-up and drop-off to the bus station. As my bus ride to the next country was in the early morning, they prepared a breakfast takeaway for me. I like the style of this small hotel.

Stayed in August 2025

Very clean, very comfortable bed, good breakfast

Stayed in August 2025

Very friendly, helpful staff. Lovely breakfast, particularly the freshly squeezed orange juice

Stayed in August 2025

Clean and comfortable

Stayed in August 2025

Very good

Stayed in June 2025

The place was very clean and tidy. Inviting and pleasant to stay in. The staff is amazing, especially Arie from the reception who helped us with exceptional kindness with everything we needed.

Stayed in July 2025

It's worth noting that the hotel is located a bit further from the city center. However, this was not an issue for us as we had a rental car, making transportation easy. For future guests, we would recommend this hotel if you have your own transportation. If you plan to rely solely on public transport or prefer to be within immediate walking distance of central attractions, you might consider a hotel closer to the city center.

We had a very pleasant one-night stay at this hotel, perfect for our needs before starting our trip. Despite our very late arrival, the reception staff were incredibly accommodating. The gentleman at the front desk was very nice and made the check-in process remarkably quick and smooth, which was greatly appreciated after a long journey. Our room was perfectly adequate in size, and the bathroom truly stood out – the shower was impressively large and offered fantastic water pressure, making for a very refreshing experience. The breakfast provided was also very nice, offering a good selection that fully met our needs for that morning.

Stayed in June 2025

Even though it is smoke-free in the rooms, when people smoke from their balcony, it feels their neighbours room with the terrible smoke. I didn't appreciate waking up to that in the middle of the night Unless I missed it, it was surprising that there was no safe for valuables. It is also worrying because the sign with rules posted in the room says the hotel isn't considered. You're forced to take those valuablesī with you. That's not really convenient. The tv system could do with an upgrade. Didn't really use it much because there was no English content. Albanian and Spanish content were normal.

Really nice staff, especially at the reception. They are very welcoming, helpful, and attentive. The breakfast is also quite filling. I preferred the option with the omelette, though. You can tell that they invested in the facilities, despite what the surrounding community may look like. It's been a while since I stayed at a hotel with a bed that was really comfortable. The bathroom is really spacious and modern, and the air conditioning/management system is also prettier good. There are atm machines, supermarkets, pharmacies, and restaurants, etc. within walking distance (15 mins or so). It also helps that the L8/8A bus runs along there. The bus stop is 4 mins from the hotel, and using Patoko cab service (app in store) is affordable/more or less reliable (8 euros was the highest I paid to get to points in the centre.) That ride is about 25 min

Stayed in June 2025

I can not list a single thing.

We had to stay at Hotel Bonsai due to a missed flight, and we only wanted to relax and calm down, which is exactly what this hotel provided. The room and bathroom were very clean overall, and they were well stocked with toothbrushes and toiletries, as well as great quality towels. The queen sized bed was very comfortable, and the thick cotton sheets and multiple choices of pillows would probably suit even the pickiest of sleepers. The breakfast was outstanding - we were greeted with tasty food options, coffee and juice served by the very patient staff.

Stayed in June 2025

Location was a bit off the beaten path, but close enough to where we needed to go.

Clean and well maintained. The bedroom was one of the nicest we have stayed in during our trip. Check-in was efficient. Staff were always there. Air conditioning was NEXT LEVEL. Friendly staff. View was cute. Had an elevator. Quiet.

Stayed in June 2025

Comfortable beds, clean and cosy rooms, helpful staff. Ari was fantastic!

Stayed in June 2025

Location its not the best but it's close to the city, about 20 min There was constant noise throughout the night not high disturbing, but you could definitely hear it well

The staff was very helpful , 5 star for them The food was also fantastic,

Stayed in June 2025

The place is super clean and new

Stayed in June 2025

Very nice hotel, it's located at a high point so the view shows the whole city

Stayed in June 2025

Nothing.

Clean rooms, daily cleaning, spacious bathroom, new furniture, balcony, friendly staff, breakfast included, AC room Closest Bussstop - Panorama Liquenit, 300mts away. 18-20 mins to the city with Line 8A.

Stayed in May 2025

All was ok, only wifi inside the room was very weak

Everything was awesome and all people very friendly.

Stayed in May 2025

The only downside is the lack of halal restaurants nearby, which meant we had to travel into the city for halal food. The location is also quite far from the city centre, but that’s understandable and wasn’t a big issue for us.

This is a fantastic hotel, and its location outside the city centre is a real plus—it offers a peaceful escape from the noise, smoke, and pollution of the city. The staff were incredibly friendly and helpful. One of them even helped us set up the Spurs vs Man Utd UEL final in our room, which we really appreciated! The breakfast options were also great, and the hotel isn’t too far from TEG if you’re looking to do some retail shopping. If you’re after a quiet and relaxing stay, this hotel is perfect. It truly deserves its high rating—if I could give it 11/10, I would!

Stayed in May 2025

• No free drinking water available in the room • Location was difficult to find using maps • Parking area was small & somewhat limited • Location is not bad, but it’s a bit away from the city center with not many things nearby

• Beautiful and comfortable rooms • Free parking • Friendly and helpful staff • beautiful views from the room • Delicious and varied breakfast options • Clean and well-maintained facilities • Great location, easily accessible • Quiet and relaxing atmosphere

Stayed in May 2025

They were good. No complain

Great staff, good breakfast, and always ready to help. My stay was amazing. I will recommend people there.

Stayed in May 2025

The room given to us is too small for a couple spending 5 days

The staff there are very friendly and they all good to approach.

Stayed in May 2025

The location is ideal when you have your own transport. The hotel is on the outskirts of the city center.

The hotel is very clean. The staff very friendly, helpful and considerate.

Stayed in May 2025

really nice hotel, close to the Chabad House, very clean, spacious and beautifully decorated room, with a green and pleasant view, good breakfast ,pleasant and courteous service, highly recommended!

Stayed in May 2025

This was my second visit and I must say yet again the stay was amazing. Lovely staff that are so helpful and accommodating. The rooms are really well kept and maintained and very modern. Breakfast is a nice treat and really tides you over until late afternoon!

Stayed in May 2025