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Reviews of Hotel Benilva 3 stars

Rr. Shkëmbi i Kavajës, 2001 Durrës, Albania

#150 of 184 hotels in Durrës

Guests' Choice

Review score

Based on 58 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    9.3

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 16 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    They didn't change the towels every day and didn't add toilet paper, if you don't ask for it.

    The location was excellent, right in front of the beach. All the rooms have a sea view. The breakfast was okay, the food was fresh.

    Stayed in June 2025

  • Reviewed: 29 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Very close to the beach. Staff are very friendly and very helpful

    Stayed in April 2025

  • Reviewed: 18 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The room has view over the beach and ocean which is amazing. We had breakfast on a small table right on the beach. Very nice people that run the hotel. We were the only guests in the hotel during our stay in april, which meant there were still constructions going on.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Great hospitality, nice food, staff trying their best to help.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    8.0
    Great location on the beach
    • Leisure trip
    • Group
    • Family Suite with Balcony
    • Stayed 1 night

    The hotel has bad sound insulation, you can hear people and shower noises from other rooms.

    This is an older hotel but well kept and clean, right on the beach. Breakfast is in the hotel restaurant in a separate building on the beach, pleasant and pretty. Breakfast was good. We had dinner there as well and that was excellent and tasty.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was little smelly.

    Food was really good.

    Stayed in February 2025

  • Reviewed: 23 September 2024

    7.0
    Highly recommended
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    We like everything

    Location, breakfasts and staff were very good.

    Stayed in September 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Lack of menu to choose the breakfast that i want

    Access to the beach anytime.Friendly helpful staff

    Stayed in April 2024

  • Reviewed: 6 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony and Sea View
    • Stayed 6 nights
    • Submitted via mobile

    payment by cash, there is no card option

    rooms, breakfast

    Stayed in July 2023

  • Reviewed: 3 June 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    During our stay there were going on some construction works near the hotel, so it was quite noisy, nevertheless the room was clean, nice seaview, helpful and kind staff and great breakfast. The beach is also nearby from the hotel.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    7.0
    the noise was a bit too much, cheap price, great breakfast, friendly stuff, not that clean
    • Leisure trip
    • Group
    • Double Room with Balcony and Sea View
    • Stayed 9 nights

    its directly on the street sh4 so sometimes it was very loud and there were also constructions works nearby that was the reason why it was so cheap - well for us it was okay during the day we went away from the hotel because of the noise. they didnt clean the room for three days so we werent happy with the cleaning.

    First of all: we had a great time and the stuff was very friendly and helping, even if they didnt spoke much english. the breakfast was very good and also the location of the hotel. there are a lot of restaurants nearby and there is a bus station in front of the hotel.

    Stayed in May 2023

  • Reviewed: 11 August 2025

    10
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    We are currently staying at the Benilva Hotel and after reading some reviews, we felt the need to share our real experience. Unfortunately, some of the comments seem to be out of line with reality, as accommodation with very affordable prices is expected to have the same level of luxury as the Sheraton. Well, dear guests - that's simply not the case. We have read complaints like "I had to go to the ATM because card payments are not possible". Honestly, isn't it logical to check this kind of information in advance? And yes, no matter where you travel, having some cash with you is always a good idea. The hotel consists of an older part that is currently undergoing renovation and a new, recently completed building. Some guests are abusing this situation by posting photos from the renovation phase, pictures of the outdoor toilet, which is used by xy people from the beach every day, and based on that, leaving bad reviews. This is not fair - because the situation on the ground looks much different. Our experience - the new part of the hotel: We stayed in the new building - and everything was flawless! The rooms are modern, clean and very functional. As for the older part of the hotel - yes, the furniture is older, but the hygiene is at a high level. And most importantly - the owners' effort to improve everything and offer guests comfort, and not just look at profit, is noticeable. The breakfast is extremely tasty, varied, with lots of local dishes. A real treat! The staff is more than friendly - from the reception to the staff who take care of the beach. The hotel manager is constantly present, actively helping both the guests and his team. Special praise goes to the older gentleman who takes care of the beach, umbrellas and deck chairs - a true host. Our experience was extremely positive. We did not find ourselves in any of the negative comments - on the contrary!

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Really lovely experience,the staff helped us to book our taxis and enhancing our overall experience.The hotel is perfect for family with little kids.Perfect location with stunning sea view

    Stayed in August 2025

  • Reviewed: 20 July 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning didnt work; the condition of the hotel is not the best… it didnt show signs of any renovation since 70’s..

    We really like the location and nice breakfast

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Exceptional
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    All services at a high level 💯

    Stayed in July 2025

  • Reviewed: 1 April 2025

    10
    We really enjoyed the stay and had a tour all over the place for a beautiful walk and food is just next level adding up
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    The view from the reason is just excellent. Morning breeze and temperature of the room is just perfect.

    Stayed in March 2025

  • Reviewed: 24 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Good facilities

    Stayed in August 2024

  • Reviewed: 20 August 2024

    5.0
    Passable
    • Family with young children
    • Quadruple Room with Balcony and Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Duhej te ishte e theksuar se 'Hotel Benilva" ishte ne renovim e siper dhe hoteli qe kisha prenotuar ishte thjesht nje shtojce qe nuk ngjante fare me ate qe une dikur kam frekuentuar Pastertia linte per te deshiruar Mungonte ekipi per mirembajtje Shikonim kuzhinjeren dhe kamarierin qe 'ne kohe te lire " vinin te pastronin dhomat... (E pakuptueshme)

    Dikur 'Hotel Benilva" Ka pas traditë dhe jam ndar shume e kenaqur Tani qe ishte Benilva 2 nuk ngjante fare E vetmja gje e mire ishte miresjellja e pronareve dhe punonjesve gjithashtu

    Stayed in July 2024

  • Reviewed: 21 May 2024

    6.0
    Ok, but nothing special
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Ac/heater didn’t work, so temperature in room was around 15celsius. We tried to told that to owner when we left, just to let them know, so they can fix it before temperatures will rise too hot, but the old lady just told we didn’t know how to use it (we have similar at home).

    Roim was ok size

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Friendly hosts, good meal, breakfast at the restaurant was great as well. Ice cream was also available down the beach ar
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to be honest. It was calm and serene for me.

    The staff; they were so pleasant and we were treated very well.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    3.0
    Cheap and dirty
    • Leisure trip
    • Group
    • Twin Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food was horrible and the waters didn’t have a clue of its job

    Location perfect, but no one has taken care of this hotel for years. Even with complaints no one cleaned the hotel. It was ok price

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    I didn't notice anything bad tha bothered me.

    Good location,the view from the balcony amazing by the sea.Rooms are cleaned every day. The staff was very friendly during our stay. The breakfast was more than enough.

    Stayed in March 2024

  • Reviewed: 27 August 2023

    2.0
    Next to the building site
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 8 nights
    • Submitted via mobile

    I booked hotel for a restful holiday which I have once per year. On a website it was stated some construction work will finish end of May 2023. When we arrived there was construction work next to the hotel full on. I believe they are just building next Benilva. From 7.30 am till 3pm drilling, banging, terrible noise. One day concrite arrived and terrible smell was even on a beach. The fumes from old diesel car were spreading that it was hard to breath. If you don't want to have ruined holiday don't bother to come for at least one year. When I have complained I was offered refund if I leave room, but in the middle of season there was nowhere to go. I'm quite shock how can you not inform customers that construction is still fully going on. We have paid 83 Euro per night stay there for 8 nights, which is not cheap. Also pictures are staged and in reality everything looks different. Breakfast first day was even ok, next day worst and worst. How can you fry sausage with plastic foil on, it is beyond me. Room was not cleaned through 8 nights, it was only provided with clean towels. Mosquitoes nets were in a window but you couldn't close them properly hence loats of bites.

    Sea, sunbeds and nice weather. Man who was managing sunbeds was trying to keep beach clean all the time, which I really appreciate. Thank you.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    1.0
    Awful
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The staff doesnt speak english, no cold water in the room so the toilet didnt work, food is awful, you cant pay by card and so I ended up paying 8 euros too much because they didnt have change. Even the taxi that they called when we left they managed to give a wrong adresse so we ended up in a wrong place. Stay away this a scam big time.

    Stayed in July 2023

Showing 1 – 25

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