The owners are the most kindest people i've met on my trips. Few bad things happened to us on our stay and they were very heplful every time when we needed. They do excelent servise and also make amazing pizza in their restaurant. If you are not looking for some fancy, luxury hotel this is the best choice you have. I mean it. We stayed only for 3 nights, but we loved them.

Stayed in August 2025

Great staff, great location, very clean

Stayed in August 2025

The shower should be redone as it’s not very comfortable. There is not the structure of the shower so water is everywhere in the bathroom

The position is so good as it’s central to Ksamil. The hosts are kind. Breakfast is good

Stayed in August 2025

Nothing it was perfect

The hosts Arjan and Anja were the perfect mixture of friendliness and professionalism. It felt like visiting old friends. From the moment we stepped in till we left they took extra care for us and made sure everything was perfect during our stay. The room was clean and very spacious. It was equipped with all the necessary amenities. Bonus point :they make extra delicious pizza which can be delivered to your room Can’t wait to get back

Stayed in July 2025

Everything was perfect!

We stayed as two sisters and from the first moment, Ari and Aniesa made us feel at home. Ari is one of the funniest person we've ever met. When I had a stomach ache, Aniesa even made me herbal tea herself, which really helped. They are truly the kindest and most welcoming hosts we've ever met! The hotel is very close to the beach (4-5 mins walk), restaurants, and the bus stop to Saranda and Butrint (2 mins walk). Everything was amazing—cleanliness, service, location. We're so glad we stayed here and highly recommend it!

Stayed in July 2025

We loved every second of our stay in Ksamil, thanks to Aniesa and Arian - our lovely hosts! They received us so well and we really felt like home. The location is perfect, you are close to the centre, where all the hustle and bustle is. Breakfast was amazing, everything is home grown and local. Thanks to our hosts again - we did get some nice recomendations where to go in town and what to see/do, appreciated as coming from a different country. We would definitely be coming back again soon!

Stayed in July 2025

Nothing

We had a wonderful stay here! The host was incredibly welcoming and made sure we had everything we needed for a comfortable visit. The location is perfect—close to the beach and other attractions in Ksamil. The room was spacious and well-equipped with all the necessary amenities. Plus, the pizza here is fantastic!

Stayed in July 2025

Ari and his family were amazing hosts

Stayed in July 2025

Hotel is better than you see in the pictures.

Ari and his family run the place, they are very friendly and helpful, just like family. They can help you with all the information you need. The hotel is located on the main road, Google map take you to the back road, so be careful with that. It is just few minutes walking distance from Poda beach bar. Nice parking place and also you can quick wash your car if needed. They made the traditional Albanian breakfast Petulla for us. I would definitely recommend this place if you want get away from commercial hotels and foods.

Stayed in April 2025

Чиста 10ка најискрено од срце. Сè беше во најдобар ред - чисто, удобно и на одлична локација - блиску до плажите. Домаќините беа многу љубезни и услужливи, направија да се чуствуваме како дома. Извонредна услуга. Дефинитивно ќе одиме пак! Highly recommend

Stayed in June 2025

Can't think of anything negative to say.

The owners, Ari and Anjeze were more than perfect hosts, they could not have been more welcoming and helpful. They made our stay feel special and memorable.

Stayed in April 2025

Nothing, perfection all around.

Hotel Arsenal is absolutely the place to stay in Ksamil. The owners are so incredibly kind they make you feel like family! The breakfast is exceptional — served buffet style and with lots of options for every taste. The rooms are bright and clean and the bed is so comfortable I had trouble getting out of it in the morning. As a solo traveller, I felt safe and cared for. I cannot recommend this place highly enough! I will definitely be back and encourage friends and family to stay here when visiting Ksamil. I am extremely grateful for the time I spent at Hotel Arsenal and am already looking forward to the chance to return!

Stayed in April 2025

From the moment we arrived we knew our stay at Hotel Arsenal was going to be delightful. Ari, our host, extended us the warmest of welcomes and together with his lovely wife, Ana, they made sure we had everything we needed and they spoiled us with their generosity. This was, by far, the best experience we have had during our two weeks in Albania. We can highly recommend this property if you are looking for a wonderful time in southern Albania.

Stayed in October 2024

The host and his family are so friendly and accomodating. We had such a fantastic stay. Felt so welcome and comfortable to ask for assistance and recommendations in the area. The room was clean and very spacious for two. Amazing location to the beach, restaurants and bars. Would absolutely recommend to anyone staying in Ksamil.

Stayed in September 2024

Staff was absolutely outstanding - they all really went above and beyond to ensure that we had a great stay! By far the best service abroad we've ever encountered, and we'll return for certain!

Stayed in July 2024

The owners were so caring and hospitable! They really make the hotel feel like a home. Clean room with a lot of space, even a freezer which was handy for keeping my drinks cold. Laundry was free. Great location, just a five minute walk to the main beach strip.

Stayed in July 2024

Nothing everything was great

Clean and accessible

Stayed in July 2024

Accommodating, Helpful and Friendly Family-Run Hotel right next to Ksamil Beach

Stayed in July 2024

I recently had the pleasure of staying at Hotel Arsenal in Ksamil and it was a fantastic experience. Arian and his family do an amazing job of making you feel welcome. They provide plenty of useful tips and are always polite and attentive. Their dedication ensures you have a wonderful time. I highly recommend this hotel for anyone looking for a warm and hospitable stay in Ksamil.

Stayed in July 2024

The owners were extremely friendly and sweet. They helped us with everything we needed. Also the room were very clean and spacious. And the hotel is very close to the center of Ksamil so yolu can walk to many places.Overall our experience was amazing!

Stayed in July 2024

We had an amazing stay at Hotel Arsenal in Ksamil. The rooms were clean and spacious with beautiful views. The pizza was delicious! The location is perfect, just a short walk to the beach. Highly recommend staying there for anyone visiting Ksamil.

Stayed in July 2024

The owners are amazing people, very friendly and make us feel as we were at home. They are very welcoming people. Breakfast is great, room was perfect with fridge, TV and are conditioning working. We definitely will comeback.

Stayed in July 2024

The property is located at the heart of Ksamil with 5 minute walk to the beaches and seconds from shops, the hosts (Ari & Anjeza) are amazing and will go to every length to make your stay enjoyable, the place is clean and with everything you need to have a great vacation all within a very reasonable price, there is a pizza shop downstairs with exceptional pizza too, Do not hesitate to book this place as you will not regret it!

Stayed in July 2024

This is the place to stay in Ksamil! Amazing location so close to the beach and restaurants. The room was spotless. Though these were great things, the best part of the stay was the staff. From the second we arrived, we were treated like family. We had such an amazing experience here and were gifted with incredible conversations. I feel like we have friends for life! Highly recommend this beautiful place :)

Stayed in June 2024