Reviews of Cap Juluca, A Belmond Hotel, Anguilla 5 stars
Maundays Bay, AI-2640 West End Village, Anguilla
Loading
Guests also reviewed these properties:
Halifax, Canada
Krumpendorf am Wörthersee, Austria
Amman, Jordan
Shawnee, United States
La Cándana de Curueño, Spain
Rome, Italy
Mestre, Italy
Dumfries, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewBeautiful property. Great location. Excellent front line staff
This property is very poorly managed, unlike other Belmond properties I’ve stayed at. Restaurants closed to guests for no specified reason, food on the menu not available, including lobster (I only had to look up and see that we were in the middle of the ocean and no lobster around at all?), dropped at the front upon departure to the Four Seasons only to be rudely told to move out of view so the property could film promotional video for how great the place is, told that they would have to go to another restaurant to retrieve a Red Bull until I pointed out that it was on that restaurants menu, nothing but room service available between 5 and 6 at night for food. Completely bazaar place to stay for such a high price. We will go back to Anguilla but next time, I’ll spend more money to stay the entire week at the Four Seasons. I will get a much better deal for my wife and my’s wedding anniversary!!!
Dear Scott, Thank you for taking the time to share your feedback and I am sorry that despite the great staff, location and general service, we did not live up to expectation in terms of menu availability and access to restaurants at more suitable times. I would greatly appreciate the opportunity to connect with you in a separate thread when you have a moment to offer a genuine apology. Warm regards, Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Anguilla Area Managing Director, Belmond Hotels, Caribbean
Dear Scott, Thank you for taking the time to share your feedback and I am sorry that despite the great staff, location and general service, we did not live up to expectation in terms of menu availability and access to restaurants at more s… Show more
Reviewed: 14 March 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewProperty is beautiful, rooms are great and the staff is very friendly. This is our second visit and I feel some things have fallen off just a bit. Beach service was spotty at best and service at the main bar was also off, many times there was no bartender or server to be found. We love the property and the people and just a bit surprised with some of the service misses given the level of the resort
Dear Ted, Thank you for taking the time to submit a review and for visiting Cap Juluca. Apologies for the delayed response due to an interface issue We hope to welcome you back for an overall better experience as we have made several improvements since your January visit. Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Anguilla Area Managing Director, Belmond Hotels, Caribbean
Dear Ted, Thank you for taking the time to submit a review and for visiting Cap Juluca. Apologies for the delayed response due to an interface issue We hope to welcome you back for an overall better experience as we have made several impr… Show more
Reviewed: 24 December 2024 · Stayed in November 2024
Verified reviewA truly wonderful resort in the most beautiful bay. And the staff were exceptional.
Dear Smeetesh, Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back! Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Anguilla Area Managing Director, Belmond Hotels, Caribbean
Dear Smeetesh, Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back! Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, An… Show more
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewBeautiful white sand beach that was a mile long. Water was calm so easy to swim and just lounge on a float.
Nothing
Dear Susie, Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back! Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Anguilla Area Managing Director, Belmond Hotels, Caribbean
Dear Susie, Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back! Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Angui… Show more
Reviewed: 10 April 2023 · Stayed in April 2023
Verified reviewReviewed: 26 March 2023 · Stayed in February 2023
Verified reviewThe breakfast selections were the most extensive that we have ever seen--also delicious. The staff was incomparable. Friendly, smiling, attentive. Loved our room and the beach chairs that accompany it. Beautiful setting!
Nothing.
Dear Glenn, Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back! Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Anguilla Area Managing Director, Belmond Hotels, Caribbean
Dear Glenn, Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back! Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Angui… Show more
Reviewed: 15 March 2023 · Stayed in March 2023
Verified reviewReviewed: 6 February 2023 · Stayed in February 2023
Verified reviewbeautiful location, exquisite views -from bedrooms, different restaurants. lovely suite with big bathroom and great balcony looking over ocean gardens are gorgeous privacy on beach; excellent swimming. lovely service big gym. well-equipped (although need more light weights. never had enough)
some days was incredibly windy. housekeeping was very good but overly complicated. wait time before being seated at breakfast ranged from 5-15 minutes! service quality varied widely in different parts of CJ. restaurant for breakfast was excellent, with great service. dinner at pimms was very disappointing and messed up booking; uchu was stunning setting, but food not consistently good. room service also subpar food quality. gym needs more female-friendly equipment: too few light weights, no bands, no Pilates rings.
Dear Lindy, I am very sorry this review was not answered by my predecessor. Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back for an improved staff and culinary experience and I have made note of the female-forward gym equipment (bands, magic ring...) we will look into this as I, too, love Pilates. Thank you again and warm regards, Eleonore Eleonore Astier-Petin General Manager Cap Juluca, A Belmond Hotel, Anguilla Area Managing Director, Belmond Hotels, Caribbean
Dear Lindy, I am very sorry this review was not answered by my predecessor. Thank you for taking the time to submit a review and for visiting Cap Juluca. We hope to welcome you back for an improved staff and culinary experience and I hav… Show more
Reviewed: 26 December 2022 · Stayed in November 2022
Verified review