The pool had some loose tiles which resulted in a cut to my toe, noticed this in several parts of the pool. The bar staff are a little slow but also understaffed. Buffet was only good for the first hour or 2 then things ran out, no biggy for us as we went earlier. We didn't manage to get any a la carte restaurants booked, not major issue as short trip but should be better system.

The room was good, no issues at all. The mini bar was well stocked in the room. Loved the huge shower. Pool was nice temperature and beach was great. Kids enjoyed the kids club. Drinks were ok too, just wish the coke/sprite was kept refrigerated so less ice would be needed. Allowed us to check in early and use the facilities, and also stay a little later due to late flight. We would 100% stay here again. Parking was good and convenient.

Stayed in July 2025

Trying to get reservations to the restaurants. Resort app did not work.

The property was very nice and clean.

Stayed in June 2025

What we didn't like was the flies that was inside of the buffet dinning hall, it was annoying and they should implement something to capture the flies. Though it might be out of their control.

My family and I liked the variety of the restaurants that was located at the resort. Also loved that it had the kids pool.

Stayed in May 2025

My room was HORRIBLE. Floor brown scum on bathroom glass. Tiles were dirty both in bathroom and in the groove where the floor meets the walls.

Architecture, Ambience, Customer Service, Food Selection

Stayed in May 2025

Buffet was poor for those that didn't eat meat. My daughter doesn't eat meat & options.were literally nothing. Very poor for a 5* resort. Room not cleaned up to standards. Carribbean food was not very tasty Overall I enjoyed my time, but having paid for a 5* resort, I was extremely disappointed by the lack of finer details. I definitely wouldn't recommend or would never go back

Some staff were very good & others not so. Our house keeping was very poor, which spoilt our stay somewhat.

Stayed in May 2025

Food was not great and not all staff friendly

Facilities and some staff very friendly.

Stayed in April 2025

Need a face lift

Great

Stayed in April 2025

Air conditioning in room smelled moldy, difficult to make reservations in restaurants.

Beach was beautiful, food was good.

Stayed in February 2025

Could not get into Italian restaurant during our stay, food at Special Caribbean restaurant was ok, not special as hoped, bathroom needs a nightlight

Stellar staff, excellent location, great beach, room was comfortable and large, food at Steak house was delicious,

Stayed in February 2025

It’s very ‘corporate’ could have been anywhere. The steak restaurant which you have to book had run out of most of their menu so we resorted to buffet! The beach is nice but right by the pool with constant loud activities. Some of the staff were lovely but there were a number who clearly weren’t happy to be working!

Nice large bedroom and bathroom. Good buffet selection.

Stayed in January 2025

The organization in the restaurants was very bad and the personal look always upset and it makes an uncomfortable atmosphere

The property was amazing, the ocean access was wonderful and the pool was good

Stayed in January 2025

The food was not good. They served me veg soup in the Caribbean restaurant, which was meant to be curried soup. They then served me it again for my main, when I ordered lentil curried roti. When I complained and told them that wasn’t a lentil roti , they took it away and put it in a wrap! The food in the buffet was ok, but it wasn’t hot. The rooms are nice but there is a bad mould problem, so they smell. It wasn’t terrible, but it isn’t a 5 star hotel.

The property is nice and the beach is really nice. Drinks are good and the coffee shop was really good.

Stayed in December 2024

The staff were efficient and polite but not welcoming and lack warmth, unlike the vibe team. No hot water on two mornings, again staff hid the issue. It was fixed by the evening. Although you paid a lot, felt second class citizen to the diamond class. The premium for a bay view isn't worth it.

The location was very good, the food in the restaurants was excellent just had to be on the ball to book a table.

Stayed in January 2025

Definitely the public toilets were in need of maintenance. Cracked roles, tap not working wtc

Resort is in a beautiful location, stunning beach with activities such as kayaks and hobie cat available, ample beds on beach and poolside. Very attentive staff serving drinks on the beach etc

Stayed in January 2025

The food was salty. There wasn't many meat options.

The customer service was great

Stayed in December 2024

The ac wasn't clean so it make the room smell like mold

Good workers and customers service

Stayed in November 2024

In need of some refurbishment in some areas, especially around the pools. Generally, cleaning and waiting staff were friendly but some front of house were not very helpful or friendly. The pool bar ran out of a number of drinks on a daily basis. Gluten free food options were slightly limited.

Good location with good proximity to the airport. Good food selection but there were some service issues with the a la carte restaurants and guests were left waiting for tables and/or food on a number of occasions.

Stayed in October 2024

The F&B was very un-imaginative and pretty basic. Breakfast was Ok but he buffet was mostly quite low quality at dinner time. Also used the steak restaurant which was also disappointing. Need to consider F&B as part of the product and less as a cost centre.

great rooms and if I was there on vacation great facilities

Stayed in October 2024

The location was great. Lovely lake and sea water and surrounded by lush vegetation. Also very quiet.

Stayed in September 2024

The building is having MANY MANY mechanical problems, electrical is a wreck, there is definitely a sewage issue. very often in morning and in certain areas the smell of sewage loomed in the air. each morning they were pumping out sewage with a truck, the smell was unbearable on the back of the resort on the balconies, some staff needs a wake up since they tend to be lazy and not happy with their job. the entertainment staff is not at par for a 4 or 5 star. While most of the restaurant staff was good some of the hostesses need some positive coaching. The restaurant app is a disaster, the only ones who can use it are the phone "techys" and the managers even the hostesses could not navigate its complexities. ALL of the bar staff was FANTASTIC This resort could be a 4 or 5 star BUT there is work to do.

great resort with many amenities, food great, great pools and beach, great drinks and the bar staff is excellent always ready to serve. The managers are really trying to bring the staff up to par but they have a big job ahead of them. The coffee bar staff was excellent many of the people met loved the coffee and they should be commended along with ALL the bar staff. Antigua is a beautiful island with TERRIBLE roads. Each day we would venture out with our rental car and visit a spot or two on the island it is a great place. There is a fun boat that circles the island its a must do that was reasonably priced. Ask for 'FRENCHY' he's the cheapest for the same tour.

Stayed in October 2024

They tell you. You don’t need reservations for the restaurants and is not true. Because every restaurant you go they are rude and tell you that you need reservations. Not enough food at the buffet you need to get there early if you want to eat.

Was big and good location

Stayed in September 2024

Be aware that there is a fee of US$150 per night should you happen to lose your wrist band (which also acts as your key card for your room). This is within the small print of the admission document you sign but not highlighted. I feel this fee is extortionate for something that is unlikely to cost more than US$5-10. I did share my thoughts re: this with management.

The Royalton Antigua is what you would expect from an all-inclusive resort. The accommodation, restaurants and amenities are well maintained. There are a variety of pools for adults and kids as well as the beach front. The pool bar is a hit. The food is varied in the main buffet hall with something for everyone.

Stayed in August 2024

The room had molding from the a.c vents which made it difficult for me to breathe; some of the staff, two in particular, was a but standoffs.

I liked the bountiful buffet.

Stayed in July 2024

First night room view was just trees “mountain view” so upgraded to swim up room. Pool needs cleaning more often in this and main pool. As part of upgrade should have received complimentary hydrotherapy in spa but when we tried to book told us it wasn’t working. Beach grill restaurant too many flies and used plastic forks. Not what you expect in 5* places.

Excellent buffet choice but staff weren’t attentive enough in buffet restaurant often stood together chatting rather than coming over for drinks service. Marcus and Charlene when we upgraded to diamond club were excellent

Stayed in May 2024