Reviews of Keyonna Beach - All Inclusive - Couples Only 4 stars

Everything! Especially the hospitality and the privacy. It was beautiful and perfect! The water is the clearest I’ve ever seen and we loved the plunge pool and having our own cabana. And the food was great!! Fresh cooked breakfast every day and a different chef special every night and different menu options.

Everything was wonderful.

Clean, beautiful, well maintained, exceptional service. We were made to feel welcome and pampered by the staff who anticipated our every wish.

Nothing

Privacy to wear little or nothing at the pool and beach chairs

Little road noise at times but not a real big deal

Fantastic staff and our beachfront sunset room was spacious and had a large balcony with an amazing view

Some parts of property looked like it needed updating- sunbeds etc. Needed more consistent good quality evening entertainment. Needed a separate bar to the one used for lunch and dinner.

Not that far from the airport, about a 30 minute drive. Also rooms are not that far from main dining area. I really enjoyed my beach cottage with plunge pool. With waiter service that comes by to see if you need drinks or food during the day/afternoon, you only really need to leave your room for breakfast & dinner. The staff was very friendly helpful and attentive and accommodating. The outdoor showers was surprisingly great. There are two shower heads with their own controls so there’s no waiting. And the water pressure is good even with both showers going and surprisingly hot! The food was also great here!

One dislike is the room that I was in had poor lighting in the main/bedroom area. There’s night stand lamps that are good while you’re in bed but with the ceiling fan light on and the 2 lamps made it dim in the room during evening/night hours. It makes it a bit difficult to search through your suitcase and look for items when it’s that dim.

This property is so beautiful, private and clean! It’s even better than the photos.

The room we were moved to was very comfortable and clean. All staff were very friendly and helpful. Food on the first week of our stay was great. The beach was gorgeous and peaceful most of the time. Tevin the beach bar man was so friendly and delivered drinks right to your sunbed or terrace - win win. The grill was great at lunchtime so you didn't have to go to the restaurant for lunch and they also delivered to the beach or terrace. The evening entertainment was good and because the resort was small you got to know other guests.

Too much vegetation and standing water, consequently so many bugs. My husband very badly bitten throughout our 2 weeks despite using the spray provided by the hotel. The first room we had was right by a road and not very private. The food on the second week was not as good - they ran out of certain items including mayonnaise and even tea at breakfast and 4 of our breakfast orders were wrong or badly cooked during our second week. It was Mother's day on the last day of our holiday but nothing was made of it - only the pastry chef made mention of it.

Space for the car Clean room Mosquito spray.

The hotel was very basic and the price was far too high for what you get. There is only one restaurant (which we didn't try as we didn't like the menu). The room is very dark and no duvet is given (just a light sheet). The landscaping is overgrown and there are no lights at night. All in all, although the hotel is clean, the hotel is maximum a 3 star with 5 star pricing

Outstanding location. Amazing beach. Beautiful staff and a fantastic holiday

The staff really made the hotel as everyone went above and beyond to ensure our stay was really memorable and relaxing. The view from our balcony was second to none and the beach was fantastic for swimming and sunbathing with fine sand and clear blue water. Our bedroom was really spacious and our bed was very comfortable. It's very quiet most of the time so we felt very well rested. Food was fantastic too. After sampling a few local restaurants I would say the cooking at Keyonna was better.

The swimming pool was on the small side. Although the outdoor shower idea was good, it's hard to take a shower in the evening or windy. The security/ management could have done more when loud and inconsiderate tourist boats came near to the beach.

What a beautiful hotel. The staff are amazing - it's unusual to be able to say that EVERY member of staff without exception went out of their way to make our stay enjoyable. Everyone was so friendly and helpful. Special thanks to Tevin in the beach bar for his great service, friendly demeanour and fantastic football chat, and also to Geri-Lee in the restaurant. The food is good. Breakfast is really good, and having lunch options in the restaurant and in the beach grill is great. Dinner was fine. Some might find portions a bit small although you're welcome to order more than one option if you want. Drinks are amazing, and they were always so accommodating of our preferences. Good to have the minibar restocked to our preference too. It was good to have mosquito repellent provided, thank you. We had an issue with the door to the outside shower but it was repaired quickly. The location is absolutely beautiful. We had a beachfront sunset room and loved it. We didn't find we needed our own pool - the main pool was always quiet but we didn't use it anyway, we preferred the sea. The room was spacious and beautifully clean. Pillows were OK - could have been more comfortable. We loved the outdoor showers. Music in the restaurant was good in the evenings. The grounds are stunning and really well looked after. We particularly loved our area of the beach. What a treat to have your own Bali bed and sunloungers on the beach - we loved not having to get up and 'reserve' these in the morning. We booked a taxi to Nelson's Dockyard and the service provided by Brenda was great. Overall, we had an amazing holiday and are definitely planning to return.

A gym would have been a really good addition. The beach is great for strolling but it's quite steep in places and hard to run on. We didn't have a working phone in the room when we arrived and it took six days to get this sorted. It wasn't a major issue but could have been if walking to reception was tricky for us (as it was further away from the main reception than some rooms). There isn't the best choice for vegetarians and vegans, but it was OK for a week. There is a separate menu for vegetarians for the beach grill (But I didn't know about this till day 3!). The first two evenings in the restaurant only had one option and when I asked for an alternative I was told there wasn't one. However, Geri-Lee rescued me the following night, making sure I knew all the options they could provide - honestly this made all the difference to my holiday experience and changed the review I would otherwise have written. Thank you Geri-Lee!

Wonderful staff, good food, great Bali beds on the beach for every room, entertainment every night,mostly very good. Original and fairly ‘rustic’ but not shabby, just not glitzy.

Not much apart from a rather unpleasant smell every now and again from the next door property

Quiet location. Rustic charm - boutique style exactly what we want! Staff exceptional. Perfect place!

Our beachfront bungalow was delightful but some of the overgrown trees/branches would benefit from pruning back to allow for more sunlight to come through - a bit too shaded.

Each room has its own Bali bed and loungers. Service excellent. Breakfast good, lunch great, grill good, dinner ok (but I’ve ever found anywhere that does dinner well in the Caribbean). It was very quiet - which was what we wanted. Some we spoke to found it a bit too quiet. There’s not much going on for sure. Again I put that here as a plus as that is what we wanted for this holiday.

You have a Bali bed and loungers but the loungers have no umbrella. The pool is tiny. It’s about 12m long and most of that is steps. It’s fine for a dip but it’s by no means a lap pool.

Simply pure class hotel. Staff was insanely good and kind. Was an Amazon experience. You guys are doing great work there! Cannot wait to come back!

Absolutely nothing!

Right on the beach! Very comfortable. Loved the Bali bed and personal pool. The staff was very friendly! It was a wonderful stay.

The only thing we didn’t like was having to leave.

Fantastic location with great facilities and staff.

Could ideally have a bit more entertainment later into the evening and some daytime activities.

Lovely staff and a happy atmosphere - just the place to relax and unwind. Open sided rustic restaurant serves great and varied food for all three meals ( when chef Hensley Pryce is on duty you can tell the difference - he's the top man. ) Our room (57) was large, clean and comfortable and quiet but with great views out to the sea - and the spectacular sunsets. We had a lovely private plunge pool and good, strong outside twin showers. Excellent variety of drinks available at all times, and in room. A scenic beach abuts the hotel grounds and is a pleasant walk in either direction. Each villa has own covered sunbed on the beach, and Tevin and his chums cheerfully look after your needs. Strong anti-mosquito sprays provided in rooms - and you'll need them, and more!

The beach isn't the best for access, with rather a steep slope into sea with quite noticeable undertow and, sadly, seemingly devoid of any sea life. There seemed to be an absence of a senior manager or leader; if one was there I was not aware, but perhaps they might have been proactive in tidying up after recent storm damage on beach and in realising that music was often too loud at dinner. This is an ideal retreat for couples only but the ambience suffers when groups of noisy American couples arrive and behave as a pack. The paths between the wooden villas would benefit from better lighting and with clearer directions eg in case of fire or to restaurant.

The private beach cottage concept was great.

Food and service a little inconsistent