Reviews of Towers Rotana - Dubai 4 stars

Dear Jane, Thank you for taking the time to share your kind feedback! We're glad you appreciated the complimentary room upgrade and found our reception team to be friendly and helpful it truly means a lot to us. We also noticed your mention of the nice view, cleanliness, and comfort, which we believe may have been listed under "Negative" by mistake. Either way, we're happy that you enjoyed your stay and the atmosphere of our hotel. We hope to welcome you back again soon! Warm regards, Imad Akil General Manager

Dear Jane, Thank you for taking the time to share your kind feedback! We're glad you appreciated the complimentary room upgrade and found our reception team to be friendly and helpful it truly means a lot to us. We also noticed your menti… Show more

Dear Frederick, Thank you for your positive feedback! We're thrilled to hear you enjoyed our prime location and that our team made a great impression during your stay. We’ve noted your comment regarding the accessibility of the pool and will take it into consideration as we look for ways to enhance the guest experience. We appreciate your kind words and hope to welcome you back to Towers Rotana in the near future. Sincerely yours, Imad Akil General Manager

Dear Frederick, Thank you for your positive feedback! We're thrilled to hear you enjoyed our prime location and that our team made a great impression during your stay. We’ve noted your comment regarding the accessibility of the pool and w… Show more

Dear Shireen, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the renovated room and appreciated our location near the DIFC restaurants it’s definitely one of the highlights for many of our guests. We apologize for the inconvenience caused by the delay in hot water reaching the shower and taps. Your comment has been shared with our maintenance team to ensure this is addressed and improved moving forward. We hope to have the opportunity to welcome you back for an even smoother experience next time. Warm regards, Imad Akil General Manager

Dear Shireen, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the renovated room and appreciated our location near the DIFC restaurants it’s definitely one of the highlights for many of our guests. We … Show more

Dear Alex, Thank you for your kind feedback! We're delighted to know you had an amazing experience with us and appreciate your positive comments. We look forward to welcoming you back again soon! Warm regards, Imad Akil General Manager

Dear Alex, Thank you for your kind feedback! We're delighted to know you had an amazing experience with us and appreciate your positive comments. We look forward to welcoming you back again soon! Warm regards, Imad Akil General M… Show more

Dear Valued Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the cleanliness, convenient location, delicious food, and the friendly service from our team. It’s also great to know that transportation was seamless during your stay. We truly appreciate your kind words and are delighted to hear that everything met or even exceeded your expectations. We look forward to welcoming you back to Towers Rotana on your next visit! Warm regards, Imad Akil General Manager

Dear Valued Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the cleanliness, convenient location, delicious food, and the friendly service from our team. It’s also great to know that transporta… Show more

Dear Valued Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you loved the hotel and enjoyed the cleanliness, window seat rooms, and the service provided by our team especially the valet assistance. We appreciate your constructive comments regarding the breakfast variety and seating space. Please rest assured that your feedback has been shared with the relevant teams as we continuously strive to enhance our guest experience. We hope to have the pleasure of welcoming you back to Towers Rotana in the near future. Warm regards, Imad Akil General Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you loved the hotel and enjoyed the cleanliness, window seat rooms, and the service provided by our team especially the valet assistance.… Show more

Dear Waseem, Thank you for sharing your feedback with us. We're glad to hear you appreciated the location and especially the superb water flow in the shower it’s great to know those details made a difference in your stay. We’re truly sorry to hear about the delays you experienced with the lifts and during check-in. Please know that your comments have been shared with the relevant teams, and we’re working to improve these areas to ensure a smoother experience for all our guests. We hope to have the chance to welcome you back and provide a more seamless stay next time. Warm regards, Imad Akil General Manager

Dear Waseem, Thank you for sharing your feedback with us. We're glad to hear you appreciated the location and especially the superb water flow in the shower it’s great to know those details made a difference in your stay. We’re truly sorr… Show more

Dear Alhamadi, Thank you for taking the time to share your feedback. We’re pleased to know that you were satisfied with many aspects of your stay. However, we regret to hear about the issue you experienced with the air conditioning. Please accept our sincere apologies for any inconvenience this may have caused. Your comment has been shared with our engineering team for immediate review and rectification. We value your input and hope to have the opportunity to welcome you back for an improved experience. Warm regards, Imad Akil General Manager

Dear Alhamadi, Thank you for taking the time to share your feedback. We’re pleased to know that you were satisfied with many aspects of your stay. However, we regret to hear about the issue you experienced with the air conditioning. Pleas… Show more